CEO Library

The report summarizes findings from a study examining the implementation of a series of training courses offered to compliance officers (COs) within the Office of Federal Contract Compliance Programs (OFCCP) of the U.S. Department of Labor (DOL). The study captures the perceptions of COs and managers about the trainings and looks at the accuracy and efficiency with which COs processed cases in the period following the trainings.

In 2022, the Chief Evaluation Office (CEO) partnered with the Wage and Hour Division to fund contractor Westat to conduct the National Worker Survey project. This survey is intended to gather data to understand the prevalence and nature of violations of workers’ rights under the Fair Labor Standards Act (FLSA), with a focus on wages, pay, and hours worked, as well as other topics.

In 2017, the Chief Evaluation Office (CEO) partnered with the Employment and Training Administration (ETA) to fund contractor Urban Institute to conduct the Unemployment Insurance Deficit Financing Study. The knowledge development study analyzes states' approaches to financing deficits in their Unemployment Insurance (UI) trust funds. The final report describes implementation of the diverse and complex Federal and state statutes and policies.

The report presents findings from the Unemployment Insurance (UI) Deficit Financing Study. While the study is retrospective in nature, the report is designed to inform states’ decision making about UI-related borrowing activities in the future, discusses the rationale for the study, the research questions addressed and methods used, and a roadmap for the report.

The Workforce Innovation and Opportunity Act (WIOA) of 2014 included multiple provisions to strengthen service quality, access, accountability, and coordination across many programs. The report describes early WIOA implementation efforts, based on data collected during pilot site visits to four states and eight local areas in fall 2017. The purpose of the site visits was to help inform the design of the WIOA implementation study and to identify key stakeholders’ initial perspectives on WIOA requirements across five domains.

The technical appendix to the Workforce Innovation and Opportunity Act (WIOA) Implementation Study that focused on the core workforce programs authorized under WIOA Title I (Adult, Dislocated Worker, and Youth Services) and Title III (Employment Services) and examined integration with programs under Titles II (Adult Education and Family Literacy) and IV (Vocational Rehabilitation), and other partners.

The Workforce Innovation and Opportunity Act (WIOA) of 2014 included multiple provisions to strengthen service quality, access, accountability, and coordination across many programs. The report focuses on implementation of key changes to the Title I Adult and Dislocated Worker programs under WIOA. Discussed are the successes and challenges, promising practices, and possible areas for further technical assistance related to WIOA for these two programs.

The Workforce Innovation and Opportunity Act (WIOA) of 2014 included multiple provisions to strengthen service quality, access, accountability, and coordination across many programs. The report focuses on implementation of WIOA’s changes to various aspects of performance accountability and in other data-driven areas under the law, as related to the “core” workforce programs for Titles I and III.

Paper that directly addresses the U.S. Department of Labor (DOL) topic areas of “Improving Equal Employment Opportunities for Targeted Populations” and “Innovative Approaches to Evaluating the Impact of Department of Labor Worker Protection Programs and Policies Using Existing Administrative or Other Data” through each of its three main objectives. Multiple meetings with Office of Federal Contract Compliance Programs (OFCCP) staff helped to shape and refine the components of this study to best address the current needs of OFCCP, employers, and individuals with disabilities.

In 2017, the Chief Evaluation Office (CEO) partnered with the Wage and Hour Division (WHD) to fund contractor Mathematica to conduct the Wage and Hour Division’s Compliance Strategies Evaluation. The impact design and outcomes evaluation aim to build evidence on how to assess effective compliance strategies and compliance assistance within WHD, including exploring ways WHD may use external data for ongoing monitoring and evaluation.

The report provides intervention and evaluation designs for two behavioral intervention (BI) trials that, if implemented, would test whether webinar registrations increase when behavioral strategies are applied to emails targeting a given industry. To design the study, researchers followed a six-step process developed by the U.S. Department of Labor (DOL) for designing and conducting BI studies that has resulted in trials that produce meaningful evidence.

The report examines information from a literature and database review that identified knowledge gaps, discussions with Wage and Hour Division (WHD) about compliance strategies, and discussions with a panel of experts about compliance strategies. The researchers then developed a framework for WHD and other agencies to consider when designing processes for monitoring and evaluating strategies and outcomes.

The report supplements the Wage and Hour Division’s (WHD) Compliance Strategies Evaluation by exploring whether and how data that are housed outside of WHD could be integrated with WHD’s administrative data. The researchers explored how external data can be integrated with WHD’s case management system, the Wage and Hour Investigative Support and Reporting Database (WHISARD), and the limitations of doing so.

The U.S. Department of Labor (DOL)’s Chief Evaluation Office (CEO), in partnership with the Wage and Hour Division (WHD) contracted with Mathematica Policy Research to synthesize existing literature and data related to WHD compliance strategies.

To better understand the efficiency and practicality of the State Exchange on Employment and Disability (SEED) initiative, the U.S. Department of Labor's (DOL) Chief Evaluation Office (CEO), in collaboration with the Office of Disability Employment Policy (ODEP), conducted a formative evaluation. The formative evaluation would engage with stakeholders as the initiative was being developed and implemented through identifying fidelity of implementation and providing midstream assessments so that the implementers could make real-time adaptations.

In 2018, the Chief Evaluation Office (CEO) partnered with the Office of Workers’ Compensation Programs (OWCP) and funded contractor Summit Consulting to conduct Return-to-Work Outcomes for Federal Employees in the Office of Workers’ Compensation Disability Management Program under the Administrative Data Research and Analysis portfolio of studies.

The report provides descriptive statistics and associations between case characteristics (injury, claim, and claimant characteristics) and the outcomes of interest (return-to-work and disability management duration). Process diagrams and survival models complement the descriptive statistics. This report also assesses the similarities and differences in return-to-work rates and duration in disability management across case characteristics and timing and sequence of disability management services.

In 2018, the Chief Evaluation Office (CEO) partnered with the Office of Federal Contractor Compliance Programs (OFCCP) and funded contractor Mathematica to conduct the OFCCP Compliance Officer Training Study. OFCCP protects workers employed by federal contractors and promotes equal employment opportunities. Well-trained Compliance Officers (COs) who understand the importance of OFCCP’s mission and the complexity of the work are critical to its ability to evaluate contractor compliance and investigate complaints of discrimination appropriately.

This study includes a systematic review of existing evidence on the intersection of the opioid epidemic and workers’ compensation programs administered by public and private payers. The study will analyze existing evidence and identify innovative interventions and initiatives that may be relevant to the Federal Employees’ Compensation Act (FECA) client/customer population, and will develop research and evaluation design options for generating new evidence in the field.

In 2015, the Chief Evaluation Office (CEO) partnered with Office of Disability Employment Policy (ODEP) to fund contractors Coffey Consulting, LLC and American Institutes for Research to conduct the State Exchange on Employment and Disability (SEED) Evaluation.

The report of a 2-year formative study to gain understanding of promising implementation strategies adopted thus far in the State Exchange Employment and Disability (SEED) model. This report on the formative evaluation provides background on the initiative and the evaluation. It also provides a description of SEED’s progress at roughly the halfway point of the evaluation and offers implications for continuation of the initiative.

Effective U.S. Department of Labor (DOL) programs often require people to take action to get the benefits offered, but people often fail to do so. The reasons can be varied: they aren’t motivated to participate or they intend to but get distracted, or they begin and then are deterred by seemingly minor operational hassles. Fortunately, behavioral scientists have developed many techniques to improve the effectiveness of program procedures–techniques that have been applied successfully in many DOL programs.

The podcast describes lessons learned from the Behavioral Interventions for Labor Related Programs Project, designed to test the use of behavioral science in U.S. Department of Labor (DOL) programs.

The way we write and structure documents can make them much more impactful. The checklist provides guidance before sending out an important communication. Make sure to review the checklist and see if there are edits you can make to improve it. While it may not always be possible to complete each item on the checklist, communications that incorporate more behavioral insights will have greater potential.

The playbook was developed to give program administrators and managers at the U.S. Department of Labor (DOL) and other social programs an overview of how they can use insights from behavioral science to improve the effectiveness of their programs and services. This playbook is a step-by-step guide on how to identify behavioral problems and use strategies informed by behavioral science.