Using Behavioral Insights to Strengthen Labor Programs: Lessons Learned Practitioners Playbook
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About the Playbook
The playbook was developed to give program administrators and managers at the U.S. Department of Labor (DOL) and other social programs an overview of how they can use insights from behavioral science to improve the effectiveness of their programs and services. This playbook is a step-by-step guide on how to identify behavioral problems and use strategies informed by behavioral science. In this playbook the DOL Behavioral Interventions (DOL-BI) project team describes the six-step process (Understand, Diagnose, Design, Support, Test, and Lear) used to develop and test behavioral interventions in partnership with three DOL agencies.
Citation
Darling, M., Lefkowitz, J., Amin, S., Perez-Johnson, I., Chojnacki, G., Manley, M. (2017). Mathematica. Practitioner’s Playbook for Applying Behavioral Insights to Labor Programs. Chief Evaluation Office, U.S. Department of Labor.
The Department of Labor’s (DOL) Chief Evaluation Office (CEO) sponsors independent evaluations and research, primarily conducted by external, third-party contractors in accordance with the Department of Labor Evaluation Policy and CEO’s research development process.