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References a. ET Handbook No. 375, Resource Handbook on Overpayment Recovery b. UIS Information Bulletin No. 2-96 Background: Data obtained from periodic reports and reviews of Benefit Payment Control (BPC) operations conducted by Regional Office staff have indicated that some SESAs have experienced problems in the area of the recovery of UI benefit overpayments. Recovery activities have historically focused on methodologies initiated a number of years ago and primarily from within the UI system. These have included practices such as written notifications sent to the claimants, billing notices, repayment agreements, and telephone contacts with the claimants. ET Handbook No. 375, issued in 1979, provided information and guidance on recovery activities. To address the problems in the recovery of UI benefit overpayments, in FY 1996, the Department of Labor (DOL) entered into a cooperative agreement with the California Employment Development Department (EDD) to conduct a project to provide technical assistance to SESAs to enhance their capabilities in the recovery of benefit overpayments. Training and Training Schedule: As part of the project, California EDD obtained feedback from SESAs regarding their training needs. All SESAs requested training to improve overpayment recovery. The training to be presented by the project team will include components of a collection program with the potential to enhance SESA overpayment recovery programs. The session will also include a presentation by the BPC Overpayment Detection and Investigation project team from the Utah Department of Employment Security discussing the beginning and advanced investigator training CD-Rom and videos being produced. a. Number of Participants to be Trained. Training slots will be filled on a first-come, first-served basis, with at least two slots allocated for each SESA. b. Who Should Attend. This training will be directed towards BPC managers, collection staff, and trainers. c. Dates and Locations. Each training session will start at noon Monday and continue for three full days ending at 5:00 p.m. on Thursday: June 1 - June 5, 1998 -- Sacramento, California June 22 - June 26, 1998 -- Charleston, South Carolina If needed, an additional session will be scheduled in California in September, 1998. d. Nominations. The California EDD will coordinate arrangements for the training. SESAs with interest in attending the training should notify the California EDD by March 27, 1998, by completing the attached "Fax Response Sheet" and faxing it to Judy Kessinger at (916) 464-2549, or by mailing to her at 2752 Kilgore Road, Rancho Cordova, California 95670. Nominees will receive agendas and information concerning the location of the training and convenient hotel accommodations by return mail. e. Travel Expenses. Travel expenses are the responsibility of the SESA. Opportunity for Participation: An automation/technology showcase is planned for the training in order to demonstrate effective recovery features. The project team is soliciting participation in this demonstration. Any SESA interested in participating should call Judy Kessinger on (916) 464-0635 or Mary Ann Miyao on (916) 464-2377. Action Required: SESA Administrators are requested to: a. Provide copies of this UIPL to appropriate staff. b. Consider participation in the automation/technology showcase described in section 5 above. c. Nominate staff to attend the training. d. Transmit the completed Fax Response Sheet to the California EDD.

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Background: The revolution in communications has had a far-reaching effect on the way business is conducted. New technology can ease access to information and speed up communication. With these possibilities in mind a Home Page has been developed for the Senior Community Service Employment Program (SCSEP). The Home Page is designed principally for SCSEP project operators but it may be used by the general public as well. Description: A copy of what one sees on the first screen of the Home Page is attached. There are a number of different topics on it. To access the individual topics use your mouse by simply clicking on them. You will note that the contents of each topic area are described on the screen. The following features should assist you to make use of the site: 1. Older Worker Bulletins can be printed from the Home Page. 2. The local project directory will be developed further and a system for updating it will be added. Currently, it can be reached at the topic "SCSEP Directory. " Please use it and if there are any problems, corrections or additions, please let us know. 3. There is also a Sponsors Meeting Room. The password is "Ric." Address: The internet address is http://www.wdsc.org/owprog. Action Required: Please use the "page." Play with it! If you have suggestions for the improvement of the page please let us know. We will be making changes to update information, to correct mistakes, and to add new features in 4 to 6 weeks. To make suggestions you may contact your Federal Representative through the page under the first item on the top left hand side of the page. Click on "Senior Community Service Employment Program," then "Staff Contacts." If your organization does not have access to the Internet or lacks the equipment or skills to access the Home Page we urge you to obtain them. The costs of equipment and training are allowable costs and you may include them in future budgets or the present budget if funds are available. Inquiries: You may make phone inquiries to your Federal Representative at (202) 219-5904 or call Earl McLetchie at (800) 452-2961 for technical assistance. If you are having trouble reaching the Home Page please give us a call.

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Background: The Job Training for the Homeless Demonstration Program (JTHDP) was authorized under Section 731 of the McKinney Act (Public law 100-77). Under this legislation, the U.S. Department Labor (DOL) was authorized to plan, implement, and evaluate a job training demonstration program for homeless individuals. The resulting JTHDP, administered by DOL's Employment and Training Administration (ETA), represented the first comprehensive federal program specifically designed to provide employment and training services (and a wide range of other support services) for homeless individuals and to assist them in securing employment. The demonstration effort was launched in September 1988 with a series of grants to 32 locally operated demonstration sites across the nation. JTHDP was implemented over four phases, each somewhat distinct, building upon the experiences of the previous phase. Phase one was an "exploratory phase," designed to test the feasibility of the demonstration effort, help shape the direction of future phases, and develop a methodology for the evaluation. Phase two provided sites considerable flexibility in designing their service delivery strategies, selecting program participants, and determining which services participants received and how services were sequenced. Building on what was learned during JTHDP's initial phases, DOL/ETA announced a new initiative for JTHDP in November 1990. In accordance with a Memorandum of Understanding (MOU) negotiated between DOL and HUD, during Phase three sites were required to establish a comprehensive housing assistance strategy. With the demonstration effort drawing to a close, the fourth phase emphasized "partnering" of JTHDP sites with local JTPA programs, as well as the continuation of projects in their localities after the demonstration effort concluded. A major emphasis of the final phase was on broadening and enhancing effective delivery of services to the homeless by the current Job Training Partnership Act (JTPA) Title II-A service delivery system. This report is two-fold: (1) to analyze the results of the JTHDP and (2) to draw out lessons learned from the demonstration that can help guide future efforts at providing comprehensive and cost-effective services to address the problem of homelessness in the United States. Particular emphasis is placed on the lessons learned with regard to providing employment and training services. However, there is a wide spectrum of other types of housing and support services that are needed to effectively help homeless individuals and families make the transition from homelessness to self-sufficiency. This particular report is designed to address the following major questions: -- Who did JTHDP serve? -- How did JTHDP grantees serve program participants? -- What were the key program linkages? -- What were the outcomes for participants and costs related to serving these participants? -- How successful were JTHDP sites in "partnering" with the JTPA service delivery system? -- Were JTHDP sites able to continue serving homeless individuals at the conclusion of the demonstration effort? Distribution: Copies of this report have been sent under separate cover to all addressees. Additional copies are available through the Office of Policy and Research, Dissemination Unit, Employment and Training Administration, U.S. Department of Labor, Room N5637, 200 Constitution Avenue, N.W., Washington, D.C. 20210, telephone number: 202-219-7664 x119.

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