Key Topic: Training and Capacity Building for Management and Supervisors

Photo Credit: Aleksey_Pexels
What topics should training and capacity building cover?
- Team-building skills.
- How to ensure suppliers’ compliance with the code of conduct. How to draft, implement, and follow up on corrective action plans.
- How to report on supplier’s worker-driven social compliance performance.
- How to document and disclose subcontractors at specified tier(s) of supply chains, including granular information about subcontractors, such as names, addresses, owners, and any relevant history of labor rights violations or compliance.
- Corporate incentives for the vendor or agent that reward strong worker-driven social compliance.
- “Red flags” or indicators of child labor, forced labor, and human trafficking, including but not limited to abuse of vulnerability, excessive overtime, restriction of movement, and retention of identity documents.
- Companies should train all stakeholders on the standards included in their Code of Conduct and/or EBAs.
- Comprehensive overview of the company’s social compliance system, showing all components and how they fit together, to help everyone understand their part in the system.
- Company expectations for each component of the system, who is responsible for which components, and how to hold them accountable.
- What to expect from an audit, and how audit data are independently verified.
- The company’s remediation policies and procedures.
- Workplace values, including mutual respect and honesty.
- The company’s public reporting process, including timeline and methodology.
- Opportunities for input, including grievance mechanisms.
