Key Topic: Training and Capacity Building for All Stakeholders
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What topics should training and capacity building cover?
- Companies should train all stakeholders on the standards included in their Code of Conduct and/or EBAs.
- Comprehensive overview of the company’s social compliance system, showing all components and how they fit together, to help everyone understand their part in the system.
- Company expectations for each component of the system, who is responsible for which components, and how to hold them accountable.
- What to expect from an audit, and how audit data are independently verified.
- The company’s remediation policies and procedures.
- Workplace values, including mutual respect and honesty.
- The company’s public reporting process, including timeline and methodology.
- Opportunities for input, including grievance mechanisms.
Step 4: Communicate and Train Across a Supply Chain
