Key Topic: Training and Capacity Building for Vendors or Agents

Photo Credit: Tima Moroshnichenko_Pexels
What topics should training and capacity building cover?
- Trainings for first-tier suppliers to ensure their compliance with the code of conduct.
- How to participate in drafting, implementing, and following up on corrective action plans.
- How to report on supplier-level worker-driven social compliance performance.
- How to collate legitimate disclosures of subcontractors at specified tier(s) of supply chains.
- Corporate incentives for the vendor or agent to reward strong worker-driven social compliance.
- Companies should train all stakeholders on the standards included in their Code of Conduct and/or EBAs.
- Comprehensive overview of the company’s social compliance system, showing all components and how they fit together, to help everyone understand their part in the system.
- Company expectations for each component of the system, who is responsible for which components, and how to hold them accountable.
- What to expect from an audit, and how audit data are independently verified.
- The company’s remediation policies and procedures.
- Workplace values, including mutual respect and honesty.
- The company’s public reporting process, including timeline and methodology.
- Opportunities for input, including grievance mechanisms.
