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References: UIPL 41-95 (August 24, 1995), "Draft Narrative Describing the System for Enhancing Unemployment Insurance (UI) Performance: the 'UI Performs' System." Background: On November 19-21, 1997, the State-Federal Performance Enhancement Group (PEG) met for the first time in Washington, DC. The PEG is the successor to the Performance Enhancement workgroup (PEWG) which developed the outline for the UI PERFORMS system. It was convened to guide the Unemployment Insurance Service's completion of the design and implementation of the UI PERFORMS system. The PEG comprises senior State UI managers from Connecticut, Colorado, Iowa, New Hampshire, Ohio and Washington; UI Regional Directors from Regions IV and VI; the ETA Regional Administrator from Region III; and four senior ETA National Office managers. Meeting Materials: At the close of its first meeting, the PEG agreed to send out to all States some basic materials from the meeting to help keep the UI system informed of its overall activities. These materials are (a) descriptions of the status of UI PERFORMS roll-out; (b) a matrix showing the expected timing of future UI PERFORMS activities; (c) information on the workgroups which will develop preliminary national performance criteria (or benchmarks) for key UI PERFORMS performance measures; and (d) agenda items for the next meeting, tentatively scheduled for the last week in March 1998. These materials are attached below. Action Required: All SESAs are requested to ensure that a copy of the attached directory is made available to appropriate staff.

References: 20 CFR 602; Federal Register Notice, September 3, 1987, 52 FR 33520; 20 CFR 602; Federal Register Notice, March 26, 1990, 54 FR 11112; UIPL 13-93, January 12, 1993; and Benefits Quality Control State Operations Handbook, ET Handbook No. 395. Background: The final rule to establish the Unemployment Insurance Quality Control (QC) program is found at 20 CFR Part 602. Effective October 5, 1987, QC programs in the 50 States, the District of Columbia, and Puerto Rico have selected weekly random samples of UI benefit payments for investigation under the mandatory program. 20 CFR 602.21(g) provides that each State shall: -- Release the results of the QC program at the same time each year, providing calendar year results using a standardized format to present the data as prescribed by the Department; States will have the opportunity to release this information prior to any release by the Department. The notice of procedures for the release of Benefit Quality Control (BQC) data for the UI program was published in the Federal Register on March 26, 1990, at 54 FR 11112. As part of an overall review of the BQC program, the Performance Enhancement Workgroup agreed to several changes, including changing the name of the program to BAM and eliminating the requirement that States publicly release BAM program data. In addition, it was agreed that while the Department of Labor (the Department) would continue to publish an annual compendium of all States' data, each State could determine whether to independently release its data to the public. Date of Record: The Department has established close of business (c.o.b.) April 30, 1998, as the date of record for State databases for computation of the error rates for the CY 1997 Annual Report of BAM data. All information in the Annual Report will be based on CY 1997 BAM cases that have been signed off by the BAM program supervisor by c.o.b. April 30, 1998. Any data analysis supporting the Annual Report must be run on the database as it exists at c.o.b. on April 30, 1998. States must not reopen any CY 1997 BAM cases after this date until they have reviewed the computations of the error rates and have reconciled any differences between the State's and Department's databases. If States make any subsequent changes, their data will differ from the Department's data, which can result in inconsistencies between the State and Department versions of the Annual Report. Any such difference will have to be reconciled before the Annual Report can be issued. Annual Report Software: As described in UIPL 13-93, the software which produces the Annual Report excludes cases which do not meet the definition of the BAM population, for example, interstate or supplemental payments. These cases are coded "9" in the program code data element (c1 in the b_master table of the UI database). The BAM Annual Report software adjusts the amount of UI benefits paid to the population to exclude the amount paid that is represented by cases with program code value "9". Calendar Year 1997 footnotes are defined in Attachment 1, pages 2 and 3. If the State has reopened a previously closed case to update information or correct data that the State has determined to be in error, the reopened date is used in computing the time needed to complete the case and determining whether the footnote concerning time lapse requirements applies. The States may run the Annual Report software as soon as all cases are completed. The National Office (NO) will produce an Annual Report for each State, based on the CY 1997 BAM cases as of c.o.b. April 30, 1998. Annual Report Format: The Annual Report format is shown in Attachment 1. It is divided into three main sections. BENEFIT PAYMENT ACCURACY DATA Total Dollars Paid in Population -- Total UI benefits paid to the population of UI claimants who comprise the sampling frames for all weeks in CY 1997 for which the State pulled a BAM sample, adjusted to exclude other UI payments that do not meet the definition of the BAM population. Sample Size -- Total UI payments selected during CY 1997 (BAM batches 9701 through 9752) and completed (supervisor sign-off) by c.o.b. April 30, 1998, excluding cases that do not meet the BAM population definition. This is the number of BAM sample cases from which the payment accuracy rates and confidence intervals are estimated. Proper Payments -- The weighted ratio estimate of total dollars properly paid to total dollars paid expressed as a percentage. Overpayments -- The weighted ratio estimate of total dollars overpaid to total dollars paid expressed as a percentage. Underpayments -- The weighted ratio estimate of total dollars underpaid to total dollars paid expressed as a percentage. 95 Percent Confidence Interval - A confidence interval, expressed as +/- a percentage, is constructed for each of the three estimated rates. The actual rate is expected to lie within 95 percent of the intervals constructed from repeated samples of the same size and selected in the same manner as the BAM sample. Footnotes: The footnotes that appear on State BAM Annual Reports describe certain conditions that affect the data. These footnotes are defined in Attachment 1, pages 2 and 3. Narrative: States are invited to supply a narrative analysis to accompany their Annual Report. The Department will include this narrative in the compendium of State Annual Reports that it will publish (see section 10, below). The narrative may include, but is not limited to, a discussion of State laws or special circumstances that affected the payment accuracy rates, and corrective actions that have been proposed or adopted. The narrative should not exceed two pages in length (66 lines per page with one inch margins). The narrative must be transmitted by electronic mail (ELM). Transmit the narrative to "tonight!yvette" on the Sun system ELM or to "sasseeny@doleta.gov" on the internet. List the subject as "Annual Report Narrative for XX" where XX is the State Postal FIPS abbreviation. For help with this process, call the Division of Information Technology Hotline on 1-800-473-0188. Any narrative submitted other than electronically will not be included in the compendium of State annual reports. State narratives must be received in the National Office no later than June 5, 1998. States that decide not to submit a narrative should notify the NO no later than June 5, 1998, that no narrative will be submitted. States will provide a copy of their narrative or notice that no narrative will be submitted to the appropriate Regional Office (RO). State narratives received after the June 5, 1998, deadline will not be included in the compendium of State annual reports. Supplemental Data: In order for the SESAs to interpret the data in the Annual Report and provide narrative explanations of the data, the Department recognizes the need for additional information on payment error cause and responsibility. The software that produces the BAM Annual Report also generates a separate report consisting of up to 16 responsibility categories and up to 6 cause categories. Responsibility and cause data are reported as percentages of UI dollars overpaid. No sampling errors are computed for these percentages. States should be aware that some of these percentages are based on small numbers of BAM sample cases and may have relatively large sampling errors. States can combine categories which contain few sample cases, where appropriate. The format for this report is shown in Attachment 2. If cause and responsibility percentages do not add up to 100 percent, States should check for cases in which the key week amount overpaid coded in data element h5 in the b_master table of the UI database does not equal the sum of dollars overpaid coded in data element ei1 for key week actions 10, 11, 12, 13, and 15 in the b_errisu table. The amount overpaid cannot exceed the amount paid coded in data element f13 in the b_master table. The Department may publish overpayment error cause and responsibility data and other analytical data in the appendix of the annual compendium of State data. Comment Period: BAM Annual Reports produced by the Department will be mailed to each State by May 8, 1998. Each State should carefully review its Annual Report and submit any comments to the NO by May 29, 1998, to: Andrew Spisak U.S. Department of Labor ETA/Unemployment Insurance Service 200 Constitution Avenue, NW Room S-4522 Washington, DC 20210 Alternatively, States may submit comments by e-mail to spisaka@doleta.gov via the internet or tonight!andy via the State's Sun computer e-mail utility or by fax to Andrew Spisak at (202) 219-8506. Each State will send a copy of any comments sent to the NO to the appropriate RO by May 29, 1998. National and RO staffs will discuss and reconcile issues raised in the States' comments by June 5, 1998. Public Release by SESA: As discussed above, States are no longer required to release their annual BAM program data. However, the Department will continue to release a compendium of all States' data. States should provide the data to interested parties upon request. States must continue to follow the reporting requirements described section 11, regardless of their decision to release their data to the public. Federal Release of Data: The Department will announce the availability of BAM program data for CY 1997 through a notice published in the Federal Register on or before July 31, 1998. BAM data will be published as part of a UI PERFORMS report that will also include data for the Benefit Timeliness and Quality (BTQ) and Tax Performance System (TPS) programs. UI PERFORMS is the Department's closed-loop system for promoting continuous improvement in the performance of the UI system. The BAM section of the report will include background information on the BAM program and a brief discussion of how the payment accuracy rate estimates are computed. Readers will be discouraged from comparing results among States. Each State's section, including its Annual Report and narrative, will be displayed separately. State sections will be ordered alphabetically to discourage ranking and comparisons. The name of the State official designated by the State as its BAM Annual Report contact will also be published. If the Department determines that a State has failed to follow the prescribed methodology -- regarding sample selection, data collection methodology, or case completion timeliness -- to such an extent that the data are not reliable, the Department will publish an explanation of the major deficiency in lieu of an Annual Report for that State. Also, in accordance with instructions in the Program and Budget Plan, ET Handbook No. 336 (11th edition, change 2), States will be required to address these areas by submitting corrective action plans for the upcoming fiscal year. For CY 1997, the Department will continue the practice begun with CY 1989 data of publishing certain analytical information on aspects of the BAM findings. Key Dates: The following is a summary of key dates for the public release of CY 1997 BAM data. These dates are the latest that the task or action must be completed. 4/24 -- States submit any request for waiver of time lapse requirements, along with supporting analysis, to the appropriate Department of Labor ETA Regional Administrator. 4/30 -- The Department electronically transmits the modified Annual Report software and footnote look-up table to each State's Sun computer. 4/30 -- States should check their UI database by the April 30, 1998, date of record 1) to ensure that all cases for which the BAM investigations have been completed signed off by the BAM supervisor, and 2) to reopen any case in order to update information or correct any data errors. -- Cases closed by supervisors after April 30, 1998, will not be included in the Annual Report. States should not reopen any CY 1997 cases to change the database after April 30, 1998, until their Annual Report is finalized. 5/8 -- The Department sends Annual Reports to the State Administrators over signature of Grace A. Kilbane, Director, UIS. 5/8 -- States provide name, address, and phone number of contact person (or persons) to ETA Regional Administrators. 5/29 -- States review Annual Reports, including footnotes, and provide comments to the NO, with copies to ETA Regional Administrators. 6/5 -- National and RO Offices discuss SESA comments with the States and reconcile any differences between the State's and Department's databases. 6/5 -- States electronically transmit to the NO, with a hard copy to the ETA Regional Administrators, narratives or notification that a narrative will not be submitted. 7/31 -- The Department publishes notice in the Federal Register announcing the availability of BAM data. Action Required: State Administrators are requested to: a. provide copies of these guidelines to the appropriate staff; b. ensure that the following items are supplied to ETA Regional Administrators: -- (1) any request for a waiver of time lapse requirements by c.o.b. April 24, 1998; and -- (2) the name, address, and telephone number of the contact person(s) to whom interested parties may write or call with questions or inquiries about the State's BAM data by c.o.b. May 8, 1998. c. ensure that the following items are supplied to the Department's NO with copies sent to ETA Regional Administrators: -- (1) any comments on the CY 1997 Annual Report data that require reconciliation of differences between the State's and Department's databases by c.o.b. May 29, 1998; and -- (2) a narrative or notification that a narrative will not be submitted by June 5, 1998.

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Background: About 30 percent of the United States population was born between 1946 and 1964. Collectively, people in this age group are referred to as the Baby Boom generation. This genera- tion has had a profound effect on public policy and society as a whole. At each stage of the life cycle, this group has had an impact on public and private services. There is a need for workforce development practitioners to be prepared for the demographic and workforce shifts brought about by the gradual transition of the Baby Boom Generation into retirement. The aforementioned report examines this phenomenon. The report was made available through a separate mailing. Older Worker Bulletin No. 98-8, along with the report's executive summary are both attached to provide a description. Also attached, is a press release announcing the publication of the report. Implications: The report documents the aging of the eligible population of the workforce development programs, noting that the number of low-income mature workers will increase by 25 percent, from 8 to 10 million people, within the next several years. This is contrasted with the relatively low proportion of individuals ages 55 and better currently being served under Title II and III of the Job Training Partnership Act. Recruitment practices may need to be improved, and the design of service delivery may need to be modified, if the presently under-represented mature economically disadvantaged population is to be effectively served as the demographic bulge passes into the next century. Distribution: Copies of the report have been sent under separate cover to State JTPA Liaisons, State Worker Adjustment Liaisons, State Employment Security Agencies, One-stop Career Center System Leads, ETA Regional Offices and Senior Community Service Employment Program sponsors.

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