TRAINING AND EMPLOYMENT INFORMATION NOTICE No. 31-96
Tools for Meeting ETA's Customer Satisfaction Goals.
To inform the employment and training system's "stakeholders" of the availability of materials, training and technical assistance to help improve the quality of their program services and to increase their customers' satisfaction.
For additional information regarding The Voice of the Customer, Customers in Focus or any other Simply Better! products, please contact the appropriate Regional Office of the Employment and Training Administration and ask to speak with a Simply Better! re
Reference: Training and Employment Information Notice No. 17-96: Employment and Training Administration PY 1996/FY 1997 Goals.
All State JTPA Liaisons All State Worker Adjustment Liaisons All State Employment Security Agencies All One-Stop Career Center System Leads
Robert S. Kenyon Acting Administrator Office of Regional Management
Washington, DC: U.S. Department of Labor, Employment and Training Administration