CEO Library

In 2022, the Chief Evaluation Office (CEO) partnered with the Employee Benefits Security Administration (EBSA) to fund contractor Manhattan Strategy Group and subcontractor American Institutes of Research to conduct the EBSA Health Outcomes Metrics Study. The study aims to better understand the current landscape, best practices, and data sources related to approaches that federal and state agencies and the insurance industry use to estimate the impacts of their health-related enforcement actions and interventions.

In 2021, the Chief Evaluation Office (CEO) partnered with the Employment and Training Administration (ETA) to fund contractor Manhattan Strategy Group to conduct the Navigators in Social Service Delivery Settings: A Review of the Literature with Relevance to Workforce Development Programs under the Evaluation Technical Support portfolio of studies.

In 2022, the Chief Evaluation Office (CEO), in collaboration with the Office for Unemployment Insurance (OUI) in the Employment and Training Administration (ETA), funded independent contractor Abt Associates to conduct the Reemployment Services and Eligibility Assessments (RESEA) Evidence Building Portfolio Project. This portfolio project will provide evaluation technical assistance and conduct evidence-building activities to support and complement states’ evaluations.

The literature review aims to examine the roles and activities of navigator programs in workforce development and related fields as well as the outcomes and impacts of such programs. To address these goals, researchers identified and reviewed relevant literature published between 2010 and 2021. They also reviewed the bibliographic references of the identified articles for additional materials.

In 2021, the Chief Evaluation Office (CEO) funded contractor Westat Insight and their partner American Institutes for Research to conduct the Explorations in Data Innovations project under the Administrative Data Research and Analysis portfolio of studies. This use case study was designed to explore options around employing machine learning to create and maintain a public-facing, labor-related data catalog.

The report relates to an effort by the U.S. Department of Labor’s (DOL) Chief Evaluation Office (CEO), in collaboration with the Occupational Safety and Health Administration (OSHA), to understand how and why employers adopt voluntary consensus standards for occupational health and safety (OHS) management. This report focuses on the institutions, organizations, and processes that have emerged to support the certification of occupational health and safety management systems (OHSMS), both in the U.S. and globally.

By developing partnerships with behavioral health providers, the workforce system can reduce barriers to accessing employment and training services for people in recovery by providing these services on-site at locations where potential participants already gather and are comfortable. The brief highlights an innovative effort, funded through a National Health Emergency Dislocated Worker Demonstration Grant to Address the Opioid Crisis to the state of Pennsylvania, to provide employment services in opioid treatment clinics.

The workforce system offers work readiness training through nearly 2,400 American Job Centers (AJCs) nationwide. However, people in recovery can face unique barriers to employment not covered in traditional work readiness curricula. The brief focuses on an innovative effort, funded through a National Health Emergency Dislocated Worker Demonstration Grant to Address the Opioid Crisis to the state of New Hampshire, to adapt work readiness training for people in recovery.

Community health workers (CHWs) and peer recovery specialists (PRSs) can play an important role in meeting the health care needs of people with opioid use disorder. Registered apprenticeship programs, an “earn while you learn” approach, can help build a certified workforce of CHWs and PRSs by providing classroom and on-the-job training.

Employers seeking to have recovery-friendly work places might have questions about how to better support their employees who are recovering from a substance-use disorder. Small- and medium-sized employers, in particular, might not have sufficient capacity or expertise in human resources to address potential issues that can arise.

In 2021, the Chief Evaluation Office (CEO) partnered with the Employment and Training Administration (ETA) to fund contractor Manhattan Strategy Group to conduct a literature review on the employment impacts of training vouchers and cash transfer programs.

The literature review examined studies related to cash transfers and training voucher programs, through a search of the literature using the bibliographic databases/search engines Google Scholar, JSTOR, and ProQuest Social Science Premium and searched for terms expressing the concepts of interest: cash transfers and training vouchers, as well as specific training voucher programs identified in the search. The resources database of the National Bureau of Economic Research was also searched for additional relevant works.

Ongoing research and evaluation that produce actionable, widely disseminated evidence are central to the continuous improvement of U.S. Department of Labor (DOL) programs. In addition, the Workforce Innovation and Opportunity Act of 2014 (WIOA) requires DOL to conduct periodic, independent evaluations to inform the effective operation of WIOA programs and services. To support the development of DOL’s research portfolio, this scan examines existing evidence on key topics related to WIOA programs and services.

The report describes recent and long-term economic and policy developments with relevance for the public workforce system. This research evidence scan is one of a pair of reports developed as part of DOL’s WIOA Research Portfolio project. The companion report is A Research Evidence Scan of Key Strategies Related to the Workforce Innovation and Opportunity Act (WIOA) Report  (Deutsch et al. 2021).

In 2018, the Chief Evaluation Office (CEO) partnered with the Employment and Training Administration (ETA) to fund contractor The Urban Institute to design and conduct an evaluation that examines critical policy issues, lessons learned, and challenges states faced administering Unemployment Insurance (UI) programs during the Great Recession that began in 2007 and the economic recovery that followed. Additionally, the opportunity to study these topics as they relate to the COVID-19 pandemic was incorporated into the study.

In 2018, the Chief Evaluation Office (CEO) partnered with the Employment and Training Administration (ETA) to fund contractor The Urban Institute to design and conduct an evaluation that examines critical policy issues, lessons learned, and challenges states faced administering Unemployment Insurance (UI) programs during the Great Recession that began in 2007 and the economic recovery that followed.

In 2018, the Chief Evaluation Office partnered with the Employment and Training Administration (ETA) to fund contractor The Urban Institute to design and conduct an evaluation that examines critical policy issues, lessons learned, and challenges states faced administering Unemployment Insurance (UI) programs during the Great Recession that began in 2007 and the economic recovery that followed. 

In 2021, the Chief Evaluation Office (CEO) partnered with the Employment and Training Administration (ETA) and commissioned contractor Summit Consulting, LLC (Summit) to explore issues related to future research on application or user fees in programs administered by ETA based on a review of regulations, guidance, and selected research concerning such fees under the Administrative Data Research and Analysis portfolio of studies.

More than 70 million Americans have some form of criminal record, which can limit their access to employment opportunities, eligibility for occupational licensure, and public benefits. The use of criminal background checks in the hiring process has also dramatically increased over the past decade, and there is reason to think that many criminal records are inaccurate. Prior research has not determined the extent of errors on criminal records.

The literature review updates and expands the findings of the Career Pathways Design Study that included the Career Pathways Research and Evaluation Synthesis, an analysis of career pathways research as of February 2017, that found a substantial amount of research and evaluation studies would be published in the near future. The findings from the updated scan will inform the project’s planned meta-analysis, which will examine the extent to which different career pathways program components drive impacts found in this body of evidence.

The supplemental resource to the Workers' Compensation and the Opioid Epidemic: State of the Field in Opioid Prescription Management Final Report that provides detailed information on each of the reviewed studies (with sort-and-filter capabilities) that covered approaches applied in workers’ compensation programs and other health care settings, such as health insurance programs and health care systems.

The literature review focuses on understanding more about technology-based learning (TBL), how it has been used for work-related skills and training, and whether it has been effective. It examines the literature on TBL interventions, factors associated with effectiveness, gaps in the knowledge base, and possible directions for future research.

The report highlights the most promising policies, strategies, and practices for opioid prescription management between 2014 and 2019. The environmental scan covered approaches applied in workers’ compensation programs and other health care settings, such as health insurance programs and health care systems.

In 2017, the Chief Evaluation Office (CEO) funded contractors Mathematica Policy Research, American Institutes for Research, ideas42, the W.E. Upjohn Institute for Employment Research, and Urban Institute to explore how insights from behavioral science can be used to improve the performance and outcomes of Department of Labor programs.

The literature scan highlights promising applications of behavioral insights to challenges that are specifically relevant to U.S. Department of Labor (DOL) programs, workers, job seekers, and employers. It synthesizes this information for DOL and others who are interested in applying behavioral interventions to address challenges within the labor context. DOL’s own work in this area contributes to this evidence base. Suggestions of areas in which to extend this body of work are also noted.