EMPLOYMENT SERVICE PROGRAM LETTER No. 01-99

1998
1999
Subject

Continuation of the Work Opportunity Tax Credit (WOTC) Program and Welfare-to-Work Tax (WtW) Credit

Purpose

To provide State Employment Security Agencies (SESAs) with guidance with regard to the WOTC program and WtW Tax Credit.

Canceled
Contact

Direct all questions to the appropriate Regional WOTC/WtW Coordinator.

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To

ALL STATE EMPLOYMENT SECURITY AGENCIES

From

JOHN R. BEVERLY, III
Director
U.S. Employment Service

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2047
Source
https://wdr.doleta.gov/directives/attach/ESPL1-99.html
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ES
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TEESS
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None
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20050428
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No. 01-99
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ESPL01-99.html (5.3 KB)
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TRAINING AND EMPLOYMENT NOTICE No. 15-03

2003
2004
Subject

Building Partnerships with Faith-Based and Community-Based Organizations and A New Grant Opportunity for Workforce Investment Boards

Purpose

To educate workforce leaders about building new and successful partnerships between the WIA system and faith-based and community organizations (FBCO), and to announce a new grant opportunity for workforce investment boards (WIB) that successfully demonstrate the ability to partner with FBCOs.

Active
Contact

Questions regarding the Touching Lives and Communities project or any other information included in this Training and Employment Notice should be directed to Erica Sager at 202-693-6450 or Sager.Erica@dol.gov. ETA and CFBCI will provide additional information throughout 2004 to support workforce boards in developing relationships with FBCOs and the One-Stop system to help serve local workforce and employer needs.

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To

ALL STATE WORKFORCE AGENCIES
ALL STATE WORKFORCE LIAISONS

From

EMILY STOVER DeROCCO
Assistant Secretary

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1552
Source
https://wdr.doleta.gov/directives/attach/TEN15-03_AttachC.pdf
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20040305
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No. 15-03
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TRAINING AND EMPLOYMENT GUIDANCE LETTER No. 17-15, CHANGE 3

2016
2017
Subject

Revised Fiscal Year (FY) 2017 Advance Funding Levels Available October 2016 for Workforce Innovation and Opportunity Act (WIOA) Programs

Purpose

This guidance provides states with revised allotment levels for WIOA Adult and Dislocated Worker FY 2017 funds, which became available to states in October 2016. Change 1 to Training and Employment Guidance Letter (TEGL) No. 17-15 indicated a 0.496 percent reduction to funding available to states on October 2016. Change 2 amended the reduction amount to 0.1901 percent. Change 3 fully restores funding to the originally appropriated levels.

Active
Contact

Please direct questions regarding these allotments to the appropriate ETA Regional Office. Information on allotments and planning requirements may also be found on the ETA Web site at http://www.doleta.gov

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To

STATE WORKFORCE AGENCIES
ALL STATE WORKFORCE LIAISONS

From

BYRON ZUIDEMA
Deputy Assistant Secretary

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8692
Source
https://wdr.doleta.gov/directives/attach/TEGL/TEGL_17-15_Change3_Attachment_A_Acc.pdf
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20170621
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Number
No. 17-15, CHANGE 3
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None

UNEMPLOYMENT INSURANCE PROGRAM LETTER No. 02-98

1998
1999
Subject

Preliminary Estimates of 1996 and 1997 Average Employer Contribution Rates

Purpose

To transmit estimated employer contribution rates for 1996 and 1997.

Canceled
Contact

Questions should be directed to the appropriate Regional Office.

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To

ALL STATE EMPLOYMENT SECURITY AGENCIES

From

GRACE A. KILBANE
Director
Unemployment Insurance Service

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OPA Reviewer
Legacy DOCN
1843
Source
https://wdr.doleta.gov/directives/attach/UIPL2-98_Attach2.html
Classification
UI
Symbol
TEUPR
Legacy Expiration Date
October 31, 1999
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20050426
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Number
No. 02-98
HTML Version
UIPL2-98.html (4.76 KB)
Legacy Recissions
None

UNEMPLOYMENT INSURANCE PROGRAM LETTER No. 15-04

2003
2004
Subject

Wages - Treatment of Health Savings Accounts

Purpose

To advise states of an amendment to the definition of wages in Federal unemployment compensation (UC) law related to the treatment of employer payments made for a Health Savings Account.

Active
Contact

Direct questions to the appropriate Regional Office.

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To

STATE WORKFORCE AGENCIES

From

CHERYL ATKINSON
Administrator
Office of Workforce Security

This advisory is a checklist
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This advisory is a change to an existing advisory
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Legacy DOCN
1553
Source
https://wdr.doleta.gov/directives/attach/UIPL15-04.html
Classification
Wages/HSAs
Symbol
DL
Legacy Expiration Date
Continuing
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No attachments.

Legacy Date Entered
20040322
Legacy Archived
Off
Legacy WIOA
Off
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Number
No. 15-04
HTML Version
UIPL15-04.html (7.21 KB)
Legacy Recissions
None

TRAINING AND EMPLOYMENT GUIDANCE LETTER No. 28-16

2016
2017
Subject

Program Year (PY) 2017 Planning Instructions and Allotments for SCSEP State, Territorial, and National Grantees

Purpose

This Training and Employment Guidance Letter (TEGL) provides current SCSEP state, territorial, and national grantees with the application instructions, allocations, and the process and procedures for the PY 2017 grant submission.

Canceled
Contact

Please direct questions to the appropriate Federal Project Officer.

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To

SENIOR COMMUNITY SERVICE EMPLOYMENT PROGRAM (SCSEP) GRANTEES

From

BYRON ZUIDEMA
Deputy Assistant Secretary

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This advisory is a change to an existing advisory
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Legacy DOCN
9709
Source
https://wdr.doleta.gov/directives/attach/TEGL/TEGL_28-16_Attachment_D_Acc.pdf
Legacy Expiration Date
June 30, 2018
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Legacy Date Entered
20170623
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Number
No. 28-16
TEGL_28-16.pdf (1.02 MB)
TEGL_28-16_Acc.pdf (194.97 KB)
Legacy Recissions
TEGL 18-15 AND 18-15 Changes 1-4

TRAINING AND EMPLOYMENT INFORMATION NOTICE No. 12-98

1998
1999
Subject

Availability of Updated Simply Better! Tools for Measuring Customer Satisfaction.

Purpose

To announce the publication and distribution of updated materials from the Simply Better! Continuous Improvement Project.

Canceled
Contact

Questions should be directed to the appropriate Regional Office Simply Better! contact.

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References. Training and Employment Information Notice (TEIN) No. 11-95, Simply Better! Continuous Improvement Project, and TEIN No. 16- 95, Availability of Simply Better! Tools for Measuring Customer Satisfaction with Employment and Training Programs. Background. The Workforce Investment Act (WIA) of 1998 establishes customer satisfaction as a major component of a comprehensive performance accountability system designed A...to assess the effectiveness of States and local areas in achieving [the] continuous improvement of workforce investment activities.... Section 136 of the Act describes both State and local performance measures as consisting of core indicators entry into and retention in unsubsidized employment, earnings, and attainment of a recognized skill credential and a customer satisfaction indicator. The Act describes this customer satisfaction indicator as follows: The customer satisfaction indicator of performance shall consist of customer satisfaction of employers and participants with services received from the workforce investment activities authorized under this subtitle. Customer satisfaction may be measured through surveys conducted after the conclusion of participation in the workforce investment activities. States and local workforce. investment boards must develop plans which establish quantifiable, measurable levels of performance for each indicator including customer satisfaction and must periodically report on their progress toward achieving these levels. The Employment and Training Administration (ETA) anticipates that these provisions of the WIA will lead to heightened interest in the techniques of measuring customer satisfaction and the principles of using customer feedback to create a continuously improving organization. The publications described in this TEIN are designed to help carry out these important tasks. Simply Better! Simply Better! is a national technical assistance project designed to help employment and training professionals and organizations incorporate principles of continuous quality improvement into their daily operations. Its overall goals are 1) to design products and provide services that assist workforce development organizations to implement continuous improvement efforts, and 2) to develop a learning network of individuals and organizations committed to continuous service improvement, to customer satisfaction and to exceptional quality. Simply Better! has created its own Internet home page to connect the members of this peer-to-peer assistance network. Since 1995, Simply Better! has developed and published four technical assistance guides (TAGs) for workforce development program practitioners: A guide to organizational self- assessment using the Baldrige Award questions; a TAG on customer identification and satisfaction measurement; a guide to conducting focus groups to uncover the needs and expectations of customers; and a manual on implementing continuous improvement techniques in the day-to-day operations of employment and training agencies. Over 10,000 copies of these publications have been distributed nationwide. Publication of each TAG was followed by an intensive training regime. Train-the-trainer sessions have been held in each ETA Region for local, State and Regional Office training delivery staff. These trainers have, in turn, held "turn-around" training sessions for local agencies in most States. To date, well over 1200 people have attended SB! training. Publication Updates and Revisions. Simply Better! has recently revised, expanded and reprinted two of its publications that deal with collecting and analyzing customer feedback. 1. The Voice of the Customer (VOC) is a practical overview of techniques for gathering customer input, measuring satisfaction and incorporating customer feedback into service design, delivery and improvement. This TAG examines informal research techniques, focus groups, customer surveys and data analysis and interpretation all in the everyday context of employment and training program administration. The guidebook includes examples of various types of customer survey instruments used by employment and training agencies throughout the country. 2. The Voice of the Customer Workbook is a separate three-ring binder which contains step-by-step instructions, flow charts, diagrams and blank forms to help local agency staff design and implement their own customer satisfaction procedures. 3. The Voice of the Customer CD-ROM is a multimedia, computer- based training module prepared for Simply Better! by the Missouri Training Institute. This training tool follows the format of the two VOC texts mentioned above and will allow individual staff to explore the principles and techniques of customer satisfaction measurement at their own pace. 4. Customers in Focus. Focus groups are one of the most widely used techniques of gathering qualitative data about customer expectation and satisfaction. Simply Better!'s Customers in Focus contains information and advice for those interested in conducting focus group sessions. The book discusses the relative advantages and disadvantages of focus groups and when and when not to use them. It gives advice on how to design a focus group session, recruit participants and how to find and evaluate the competencies of an independent focus group moderator. It contains a section on how to analyze and present the data gained from focus groups and an appendix containing samples of discussion guides, debriefing forms, comment sheets and a bibliography of additional information. Distribution. Print copies of The Voice of the Customer TAG, The Voice of the Customer Workbook, Customers in Focus and all other Simply Better! products are available from the Regional Office contacts. In addition, the text of these TAGs may be downloaded from the Simply Better! web site (see the Simply Better! website, at www.simplybetter.org, for Regional Office Simply Better! contacts and materials). The Missouri Training Institute has distributed multiple copies of the Voice of the Customer CD-ROM to each State JTPA liaison. Additional copies are available from ETA Regional Offices. SIMPLY BETTER! REGIONAL CONTACTS Web Page. http://www.simplybetter.org Boston Valentine Castaneda John Ladd Ray Poet 617-565-2270 617-565-2229 fax New York Joe Lewis Dominick Rivera 212-337-2180 212-337-2144 fax Philadelphia Vangie Cooper 215-596-0776 215-596-0329 fax Atlanta Nancy Hawkins Sonja Johnson 404-562-2109 404-562-2151 fax Chicago Lisa Rosendale Tom DiLisio Nola Penn 312-353-1937 312-353-4474 fax Dallas Sylvia Craig Monique McMahon John Smith Mary Jane Williamson 214-767-2154 214-767-4952 fax Kansas City Fred Homan Frank Wilson 816-426-3796 816-426-2729 fax Denver Niall Rogers Skip Sweeney 303-844-1668 303-844-1685 fax San Francisco John Humphrey Maria Remboulis 415-975-4633 415-975-4612 fax Seattle Bill Janes Rosemary Kafara-Cowan Barak Rosenbloom 206-553-7930 206-553-0098 fax National Office Jim Aaron Joe Fischer Ric Larisch 202-219-5585 202-219-6510 fax

To

All State JTPA Liaisons All State Worker Adjustment Liaisons All State Employment Security Agencies All One-Stop Career Center System Leads

From

David Henson Director Office of Regional Management

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1109
Source

Washington, DC: U.S. Department of Labor, Employment and Training Administration.

Classification
Simply Better!
Symbol
TG
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Continuing
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None.

Legacy Date Entered
990305
Legacy Entered By
Nicole Fall
Legacy Comments
TEIN98012
Legacy Archived
Off
Legacy WIOA
Off
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Off
Number
No. 12-98
Legacy Recissions
None.

UNEMPLOYMENT INSURANCE PROGRAM LETTER No. 16-04

2003
2004
Subject

Procedures for Release of Unemployment Insurance (UI) Benefit Accuracy Measurement (BAM) Data for Calendar Year (CY) 2003

Purpose

To provide State Workforce Agencies (SWAs) with guidelines and key dates for the release of UI BAM paid and denied claims data for CY 2003 and to inform the states that the Department of Labor (DOL) will publish BAM program data in the CY 2003 UI Performs Annual Report.

Canceled
Contact

Questions should be directed to the appropriate Regional Office.

Originating Office
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To

STATE WORKFORCE AGENCIES

From

CHERYL ATKINSON
Administrator
Office of Workforce Security

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Off
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Legacy DOCN
1554
Source
https://wdr.doleta.gov/directives/attach/UIPL16-04.html
Classification
UI
Symbol
OWS/DPM
Legacy Expiration Date
March 31, 2005
Text Above Attachments

No attachments.

Legacy Date Entered
20040322
Legacy Archived
Off
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Off
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Off
Number
No. 16-04
HTML Version
UIPL16-04.html (29.73 KB)
Legacy Recissions
None

TRAINING AND EMPLOYMENT GUIDANCE LETTER No. 29-16

2016
2017
Subject

Program Year 2017 Planning Guidance for National Farmworker Jobs Program Employment and Training Grantees and Housing Assistance Grantees

Purpose

To provide instructions for National Farmworker Jobs Program (NFJP) grantees for preparing and submitting program plans for Program Year (PY) 2017, establishing PY 2017 performance goals, and to convey the grant fund allocations for the program year.

Canceled
Contact

Please address questions regarding this guidance to your regional Federal Project Officer.

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To

ALL NATIONAL FARMWORKER JOBS PROGRAM GRANTEES

From

BYRON ZUIDEMA
Deputy Assistant Secretary

This advisory is a checklist
Off
This advisory is a change to an existing advisory
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Legacy DOCN
7482
Source
https://wdr.doleta.gov/directives/attach/TEGL/TEGL_29-16_Attachment_IV_Acc.pdf
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Continuing
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Legacy Date Entered
20170623
Legacy Comments
Cancelled on 01.22.2021
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Off
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On
Legacy WIOA1
Off
Number
No. 29-16
TEGL_29-16.pdf (457.87 KB)
TEGL_29-16_Acc.pdf (341.74 KB)
Legacy Recissions
None

UNEMPLOYMENT INSURANCE PROGRAM LETTER No. 48-98

1998
1999
Subject

Unemployment Insurance Service (UIS) SUN computer and the Year 2000 (Y2K) Issue

Purpose

The purpose of this directive is to inform all users of the UIS SUN computer system of the current status and plans concerning the Y2K issue.

Canceled
Contact

All inquiries should be directed to the appropriate Regional Office or at the National Office to Bob Timms or Gordon Washington, at (202) 219-6221, ext. 350 or 351 respectively.

Originating Office
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To

ALL STATE EMPLOYMENT SECURITY AGENCIES

From

GRACE A. KILBANE
Director
Unemployment Insurance Service

This advisory is a checklist
Off
This advisory is a change to an existing advisory
Off
Legacy DOCN
1811
Source
https://wdr.doleta.gov/directives/attach/UIPL48-98.html
Classification
UI
Symbol
TEUT
Legacy Expiration Date
Continuing
Text Above Attachments

No attachments.

Legacy Date Entered
20050425
Legacy Archived
Off
Legacy WIOA
Off
Legacy WIOA1
Off
Number
No. 48-98
Legacy Recissions
None
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