Outgoing Correspondence Center

Division of Energy Employees Occupational Illness Compensation (DEEOIC)

OCC Overview

1. Training PowerPoint Presentation
2. Frequently Asked Questions

Instructional Information

1. Guidelines for Using OCC
2. Step-by-Step Instructions
3. Error Reporting
1. How to Recall a Document Before it is Mailed?
4. Policy’s Guidance on handling wet signature documents
5. Contractor Staff Instructions for OCC
6. Daily Auditing Procedures for OCC

Job Aides for Employees

1. Merging for the OCC
2. Text Recognition in Adobe

Job Aides for Contractors

1. Contractor Daily Error Log

Useful Forms

1. OCC Transmittal and Address Sheet
2. Daily Log of Print Jobs (employee)

Feedback and Suggestions

1. Cleveland Pre-Deployment Survey Results
2. Cleveland Post-Deployment Survey Results
3. Denver Post-Deployment Survey Results
4. Jacksonville Pre-Deployment Survey Results
5. Jacksonville Post-Deployment Survey Results
6. National Office FAB Pre-Deployment Survey Results
7. Seattle Pre-Deployment Survey Results
8. Seattle Post-Deployment Survey Results