CEO Library

In 2023, the Chief Evaluation Office (CEO), in collaboration with the Office of Disability Employment Policy (ODEP), funded independent contractor Abt Associates to conduct the evaluation of ODEP’s Equitable Transition Models (ETM) Demonstration Projects. The ETM Evaluation aims to build the evidence of strategies to enable low-income youth and young adults with disabilities (Y&YAD) ages 16-24, including those experiencing homelessness, leaving foster care, or involved in the justice system, to successfully transition into the workforce.

In 2017, the Chief Evaluation Office (CEO) funded contractor Mathematica and its partners, American Institutes for Research, the Urban Institute, the W.E. Upjohn Institute, and ideas42, to assist with CEO’s Behavioral Interventions (BI) work, including developing rigorous impact evaluation design options for studying innovative program improvement strategies. In 2019, in partnership with the Employment and Training Administration (ETA), the BI team began investigating behavioral barriers to successful online job search.

In 2021, the Chief Evaluation Office (CEO) partnered with the Ohio Department of Job and Family Services and 11 participating counties in Ohio, funding contractor American Institutes for Research to conduct the Using Behavioral Insights to Increase Youth Use of Workforce Services in Virtual Contexts. The impact evaluation aims to test how behavioral insights can enhance service engagement and completion among young adults participating in Ohio’s Comprehensive Case Management and Employment Progr

The U.S. Department of Labor (DOL), Employment and Training Administration (ETA), Office of Workforce Investment (OWI) supports state and local workforce agencies in providing information to help job seekers successfully search for work. As part of this support, OWI asked the DOL Chief Evaluation Office (CEO) and the DOL Behavioral Interventions (DOL BI) team to explore whether applications of behavioral science could improve the usefulness of the information that job seekers use when searching for positions, investing in training, and considering career options.

Improving career readiness and job access for youth and young adults is vital. Millions of low-income Americans need better access to high-quality career pathways to escape poverty. This is no easy task— economic opportunity has shrunk dramatically in the United States in the past half-century (Chetty et al. 2016). Meanwhile, employers face rising shortages in the supply of skilled workers, making it harder to compete on the global market (World Economic Forum 2021).

Appendices to the Using Behavioral Insights to Increase Youth Use of Workforce Services in Virtual Contexts Final Report: Appendix A: Resources for Learning More About Behavioral Insights and How to Use Them for Continuous Improvement, Appendix B: Supplementary Details on Study Context and Design, Appendix C: Technical Details on Impact Estimates, and References.

In 2019, the Chief Evaluation Office (CEO) partnered with the Employment and Training Administration (ETA) to fund contractors Urban Institute, Mathematica Policy Research, and Capital Research Corporation to design and conduct analysis to build and expand the evidence portfolio on apprenticeships, including models, components, partnerships, and strategies that often include the work of community colleges. 

The environmental scan sets the stage for a series of briefs that will be published under the State Apprenticeship Systems Capacity Assessment study. The study will conduct a deep dive into state-level Registered Apprenticeship systems in the United States, exploring how the public sector and its partners are supporting and implementing Registered Apprenticeship programs, including the use of more inclusive and equitable strategies and models.

In 2022, the Chief Evaluation Office (CEO) partnered with the Office of Federal Contract Compliance Programs (OFCCP) to fund contractors Westat Insight (formerly Insight Policy Research) and Urban Institute to conduct the Study of Occupations and Skills Related to Occupations in Construction under the Administrative Data Research and Analysis and Apprenticeship Evidence-Building portfolios of studies.

The report provides a snapshot of how Senior Community Service Employment Program (SCSEP) grantees adapted or expanded strategies to serve older workers in response to challenges faced during the pandemic. Strategies include (1) adopting new recruitment outreach, intake, and engagement activities; (2) promoting digital access and technology loaner programs; (3) providing training remotely; (4) adopting new host agency and employer strategies; and (5) implementing staffing strategies to support SCSEP participants’ needs.

The brief explores the employment and earnings of applicants to the Ready to Work (RTW) Partnership Grant program before and during the COVID pandemic. When the RTW program began offering services in 2015, it targeted workers who had lost their job during or after the 2007-2009 recession and remained long-term unemployed or/and experience to become re-employed in higher-paying middle- or high-skill jobs.

The brief documents the impact of four Ready to Work (RTW) programs on participants’ service and credential receipt through 18 months after random assignment, and on participants' employment and earnings through three to four years after random assignment.

The technical appendices to The Ready to Work Partnership Grant Evaluation: Findings from the Final Impact Study of Four Employment Services Programs for the Long-Term Unemployed (Klerman, Herr, and Martinson 2022): Appendix A: Additional RTW Impact Study Technical Information, Appendix B: Demographic Comparison of RTW Samples to U.S.

Building on an interim impact report at 18 months after program start, this final impact report describes each Ready to Work (RTW) Partnership Grant program’s impacts on participant earnings and employment through 3 years or more. For the report, the evaluation pre-specified average quarterly earnings for the period from 1 year to 2.5 years after random assignment as the evaluation’s main indicator of the extent to which a given RTW program had impact.

The brief reports results of an exploration of survey non-bias using data collected for the evaluation of the Ready to Work (RTW) Partnership Grant program. Additional detail on the RTW program and its evaluation are also provided.

The report presents the findings from the America’s Promise Job-Driven Training Grants implementation study, which included virtual site visits, telephone interviews, a grantee survey, partner network survey, and Workforce Integrated Performance System (WIPS) data analysis, using data from 2017 to Q2 2021 and describes how the 23 America’s Promise partnerships used America’s Promise grants to provide sector-based employment and training services and form regional partnerships, including how the partnerships changed over time to respond to the COVID-19 pandemic.

The technical appendix to Experiences of America’s Promise Participants During the “COVID-19 Recession”: Examining Gender Differences in Labor Market and Training Program Outcomes (Spitzer et al. 2022): Section A describes the data sources used for this study, Section B describes the approach taken to analyze employment and earnings, and Section C describes the approach taken to analyze program completion and enrollment.

The America’s Promise evaluation explored the strategies that regional partnerships used to engage with employers and the lessons they learned. The brief draws primarily on interviews with grantee and partner administrators and frontline staff collected through virtual site visits with 18 of the 23 America’s Promise partnerships in fall 2020. Across these 18 partnerships, advanced manufacturing was a target industry for 11 grant partnerships, health care for 9 grant partnerships, and information technology (IT) for 10 partnerships.

The evaluation of America’s Promise Job Driven Training (America’s Promise) provided a unique opportunity to hear directly from employers on their collaboration with the workforce development system. The brief draws on 31 interviews with employer representatives to describe why they chose to participate in regional workforce partnerships, how they helped shape partnership activities, what they perceived as successes and areas for improvement, whether they planned to sustain involvement, and what findings might provide insights for employer engagement more broadly.

The report provides findings from the implementation study for the Evaluation of the Homeless Veterans’ Reintegration Program (HVRP), which relied on data from (1) a survey of all program year 2020 HVRP grantees, (2) semi-structured interviews with key stakeholders from eight deliberately selected grantees and their community partners, and (3) in-depth interviews with veterans who received services from one of those eight grantees.

The brief describes the experiences of 54 veterans in Homeless Veterans’ Reintegration Program (HVRP), the services they most appreciated, and gaps they perceived in the services. It describes veterans’ pathways to HVRP and their perceptions about the accessibility and responsiveness of HVRP grant staff, the helpfulness of the services, and how they were treated (such as whether they were treated respectfully). It concludes with their suggestions for improving HVRP.

Using data from the Homeless Veterans’ Reintegration Program (HVRP) grantee survey administered to grantees from program year 2020 and supplemented with interviews with staff from eight site visit grantees and their American Job Center (AJC) partners, the brief addresses three topics: (1) the AJC program in which a majority of HVRP participants were co-enrolled; (2) the percentage of participants receiving services at the AJC; and (3) the processes grantees used to co-enroll participants.

The brief describes the types of services Homeless Veterans’ Reintegration Program (HVRP) participants received at America's Job Centers and compares the service receipt of HVRP participants with other veterans experiencing homelessness who were not participating in HVRP. The data are from the Workforce Integrated Performance System (WIPS) and include all HVRP participants and other veterans experiencing homelessness across the United States who enrolled in the Wagner-Peyser Employment Service at AJCs during program year 2019 or 2020.

The paper examines whether gender differences in outcomes emerged following the onset of the COVID-19 pandemic among a group of people who recently enrolled in training aimed at preparing workers for careers in “middle- to high-skilled” industries and occupations. These people received training through programs funded by America’s Promise grants, with most programs focusing on advanced manufacturing, health care, or information technology.

The toolkit represents successful practices in negotiating agreements to obtain and use administrative data in U.S. Department of Labor (DOL) program evaluations. It includes detailed instructions, recommendations, and lessons learned on how to obtain data from various data providers including state workforce agencies, community colleges, criminal justice agencies, and other DOL grantees, primarily by establishing data use agreements.