Lesson-101357-7

Communication should be not only about the dangers of child labor but also about services that aid affected children and households. Key informant interviewees and Know About Business survey results suggested the need for more communication on where victims, vulnerable children, and households can go to find support. Responding to this need, a Ministry of Labour, Invalids, and Social Affairs official reported that the ENHANCE project had supported communication activities to promote the Department of Child Affairs child hotline, a national number that citizens can use to report cases of child neglect or abuse, including cases of child labor. Based on key informant interview and document review, communication on the hotline had led to wider community awareness and use of the service. The ENHANCE project or a future project may also consider ways to communicate about available social protection programs and educational programs for marginalized children as well as the specific requirements and procedures to follow to receive services. Rather than conducting mapping activities for its own use only, future projects should consider how to package information on who is providing what kind of service and make it available to other service providers and the public.