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In September 2015, the U.S. Department of Labor (DOL) contracted with IMPAQ International and its partner ideas to conduct an exploratory study of the customer experience at American Job Centers (AJCs). The purpose of this study is threefold: 1) to learn more about the customer experience in AJCs, 2) to highlight promising practices in those AJCs, and 3) to produce a set of behavioral science-based strategies that could enhance the AJC customer experience.
The U.S. Department of Labor (DOL) has contracted with IMPAQ International and ideas to learn about the customer experience in American Job Centers (AJCs), and to identify ways to improve that experience. Developing an understanding about how job seekers and employer customers perceive their AJC experience, and then maximizing what makes a positive experience, should lead to improved outcomes in employment and other areas. As part of this exploratory study, the research team conducted a literature scan in fall 2015 on related key topics.
The state-Federal system of Unemployment Insurance (UI) programs has existed for 80 years. The programs in the states are financed by employer payroll taxes paid into state trust fund accounts maintained at the U.S. Treasury. These accounts are the source for benefit payments made to eligible unemployed workers.
In 2017, the Chief Evaluation Office (CEO) partnered with the Employment and Training Administration (ETA) and funded Mathematica Policy Research to conduct the Comparing Job Training Impact Estimates using Survey and Administrative Data study under the Administrative Data Research and Analysis portfolio of studies.
As investors increasingly consider environmental, social, and governance (ESG) factors when selecting and managing investments, questions about ESG’s relevance to retirement investing have grown commensurately. With this growth comes greater interest to understand if and to what extent ESG investing might affect American workers' retirement prospects.
In 2015, the Chief Evaluation Office (CEO) partnered with the Employment and Training Administration (ETA) and funded contractor 2M Research Services to conduct the Urban Employment for Youth and Young Adults Demonstration Grants Implementation Evaluation. The implementation study aims to document how the seven Urban Youth Employment Demonstration grantee communities implemented their programs, describe perceived challenges and successes, and identify emerging lessons.
In 2016, the Chief Evaluation Office (CEO) partnered with the Women’s Bureau (WB) and funded contractor Nexight Group to conduct the U.S. Department of Labor Women’s Bureau Strategic Community Outreach Study. The program review aims to conceptualize a strategic community engagement model and provide options for a standardized performance data management approach for community outreach efforts.
This report develops a profile of the veteran women business owner through the presentation of business and business owner characteristics from the U.S. Census Bureau’s 2007 and 2012 Survey of Business Owners and Self-Employed Persons and 2015 Annual Survey of Entrepreneurs… It is not meant to be all inclusive but, rather, to highlight the current landscape of veteran women-owned firms based off of publically available data.
The report includes findings from a 2-year implementation study of the Urban Employment Demonstration Grants for Youth and Young Adults, funded by the U.S. Department of Labor (DOL), Chief Evaluation Office (CEO). In 2015, DOL’s Employment and Training Administration (ETA) awarded seven urban cities with 2-year grants to develop projects to address the workforce needs of disconnected youth and young adults (ages 16–29) in U.S.
The issue brief series explores emerging findings from a 2-year implementation study of the Urban Employment Demonstration Grants for Youth and Young Adults, funded by the U.S. Department of Labor (DOL), Chief Evaluation Office (CEO). In 2015, DOL’s Employment and Training Administration (ETA) awarded seven urban cities with 2-year grants to develop projects to address the workforce needs of disconnected youth and young adults (ages 16–29) in U.S. cities and communities experiencing high unemployment, crime, and poverty rates, and low high school graduation rates.