Federal Contract Compliance Manual

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Updates
October 1, 2024

Updates to Chapter 1- Desk Audit of the Federal Contract Compliance Manual (FCCM):

OFCCP’s Federal Contract Compliance Manual Chapter 1- Desk Audit. The chapter provides guidance for OFCCP’s Investigators in conducting the desk audit in compliance evaluations and triaging the evaluation to closure or on-site. 

  • All sections- Incorporated footnotes into text; changed gendered language into gender-neutral language (ex. – his/ her supervisor to their supervisor); changed italicized words to bold words to meet Section 508/ accessibility standards; removed references to the SCER; removed references to the “Case Chronology Log” and replaced them with “Case Chronology”; 
  • 1A00 Types of Compliance Evaluations- Removed references to Section 503 focused reviews.
  • 1A04 Use of the Standard Compliance Evaluation Report- Removed references to the SCER.
  • 1A05 Case Management System- Updated information regarding CMS, specifically the name, definition of the Compliance Management System, and removed OFIS instructions.
  • 1A06 Confidentiality of Information- Updated information regarding FOIA to reflect the reauthorized Scheduling Letter. 
  • 1A11 Educational Institution Evaluations- Updated Investigative procedures describing the required desk audit analyses and referring Investigators to the Educational Institutions Technical Assistance Guide. 
  • 1B Pre-Desk Audit Actions- Removed the reference to case files, case logs, and added examples of information Investigators may discover from other enforcement agencies.
  • 1B01 Preparation and Maintenance of the Case Chronology Log- Removed text “Case Chronology Log” and replaced it with “Case Correspondence.” 
  • 1B02 Maintenance of the Case File- Updated case file to Compliance Management System (CMS) and updated the list of documents that should be included in CMS. 
  • 1B03 Sending the Supply and Service Scheduling Letter and Itemized Listing- Updated text to specifically refer to Supply and Service in this sub-section and updated the Figure number to F-2 for the Scheduling Letter and Itemized Listing.
  • 1B04 Follow-up Contact with Contractor and Jurisdiction Challenges- Removed the one time 30-day extension for Itemized Listing data and clarified jurisdiction research by DPO. 
  • 1B05 Contacting EEOC, VETS, and Other Agencies- Updated to reflect new process for Investigators to request information from VETS by email. 
  • 1C Receipt of AAPs and Itemized Listing Data for Desk Audit- Added that Investigators should begin review of a contractor’s submission within 5 days of receipt and new guidance on using Kiteworks. 
  • 1C01 Nonreceipt of Itemized Listing Data- Added guidance to address partial submissions in response to the Scheduling Letter and Itemized Listing. 
  • 1C03 Evaluation Period- Updated text regarding the time periods used for evaluating different items in the Scheduling Letter and Itemized Listing. 
  • 1D Review of AAPs: Overview- Updated that Investigators must document inclusion and acceptability in CMS and clarified that Investigators should analyze Itemized Listing data upon receipt. 
  • 1E02(a) Missing AAP Elements- Removed the requirement to suspend the desk audit when an E.O. 11246 AAP is not acceptable.
  • 1E02(b) Missing AAP Elements- Added reference to the first six months of current year data on reasonable accommodations and removed the requirement to suspend the desk audit when a Section 503 AAP is not acceptable. 
  • 1E02(c) Missing AAP Elements- Removed the requirement to suspend the desk audit when an VEVRAA AAP is not acceptable. 
  • 1E03 Missing AAP Elements- Added the requirement for two years of compensation data to reflect the reauthorized S&S Scheduling Letter.
  • 1E03 Missing AAP Elements- Removed the requirement to suspend the desk audit when an Itemized Listing submission is incomplete. 
  • 1F02(b) Executive Order Utilization Analysis- Updated text regarding acceptability of a contractor’s submission to reflect the reauthorized Scheduling Letter requirements. 
  • 1F04(c) Additional Required Elements of an Executive Order AAP- Updated text regarding acceptability of a contractor’s submission to reflect the reauthorized Scheduling Letter requirements. 
  • 1F05(a) Review of Executive Order Itemized Listing Data for Acceptability (Data on Affirmative Action Goals- information on Job Groups with Goals)- Updated text regarding acceptability of a contractor’s submission to reflect the reauthorized Scheduling Letter requirements, specific to goal analysis. 
  • 1F05(b) Review of Executive Order Itemized Listing Data for Acceptability (Review of Employment Activity Data for Acceptability)- Updated text regarding acceptability of a contractor’s submission to reflect the reauthorized Scheduling Letter requirements, specific to job group and applicant data. 
  • 1F05(c) Review of Executive Order Itemized Listing Data for Acceptability- Updated text regarding acceptability of a contractor’s submission to reflect the reauthorized Scheduling Letter requirements, specific to compensation analysis. 
  • 1F05(d) Review of Executive Order Itemized Listing Data for Acceptability- Updated text regarding acceptability of a contractor’s submission to reflect the reauthorized Scheduling Letter requirements, specific to recruitment, screening and hiring policies. 
  • 1G02 Contractor Review of Personnel Processes- Updated text regarding acceptability of a contractor’s submission to reflect the reauthorized Scheduling Letter requirements, specific to personnel process assessment.
  • 1G04 Reasonable Accommodation to Physical and Mental Limitations- Updated text regarding acceptability of a contractor’s submission to reflect the reauthorized Scheduling Letter requirements. 
  • 1G07 Outreach and Positive Recruitment- Updated text regarding acceptability of a contractor’s submission to reflect the reauthorized Scheduling Letter requirements. 
  • 1G13 Utilization Goal Analysis for Individuals with Disabilities- Updated text regarding acceptability of a contractor’s submission to reflect the reauthorized Scheduling Letter requirements, specific to descriptions/ documentation of efforts. 
  • 1H02 Contractor Review of Personnel Processes- Updated text regarding acceptability of a contractor’s submission to reflect the reauthorized Scheduling Letter requirements, specific to personnel process assessment. 
  • 1H07 Outreach and Positive Recruitment- Updated text regarding acceptability of a contractor’s submission to reflect the reauthorized Scheduling Letter requirements. 
  • 1H13 VEVRAA Hiring Benchmark- Clarified data submissions when the contractor is six months or more into their current AAP year and clarified how a contractor may use its hiring benchmark analysis.
  • 1H14 Other VEVRAA Requirements- Added details about Mandatory Job Listings and the VETS-4212 report. 
  • 1I Summary of Acceptability Problems with AAPs and Itemized Listing Data- Added guidance to address unacceptable submissions in response to the Scheduling Letter and Itemized Listing. 
  • 1K01 Workforce Structure and Personnel Practices- Updated text regarding acceptability of a contractor’s submission to reflect the reauthorized Scheduling Letter requirements, specific to written policies. 
  • 1Q Summary of Potential Discrimination Areas and On-site Investigative Plan (All Laws)- Added new guidance for on-site investigative plans. 
  • 1R Conclusion of the Desk Audit- Updated guidance, including the desk audit timeframe from 45 to 40 days, and deleted the reference to the one time 30-day extension. 
  • 1R01 Reasons to Proceed with On-Site Review- Updated text regarding expedited conciliation procedures. 
  • 1R02 Completing Appropriate SCER Pages- Removed this subsection.
  • LETTER L-4: Email Template for Requesting Information from Veterans’ Employment and Training Service- Updated template text and procedure to contact VETS. 
  • Figure F-2: Case Chronology Log (CC-53)- Removed
  • Figure F-3: Scheduling Letter and Itemized Listing- Moved from F-3 to F-2 
  • NEW Figure F-3: Construction Scheduling Letter and Itemized Listing
  • Figure F-4: Scheduling Letter and Itemized Listing for Section 503 Focused Review - Removed.
  • Figure F-5: Form for Complaint Involving Employment Discrimination by Federal Government Contractors or Subcontractors- Moved to Figure F-4.
  • Figure F-6: Standard Text For Conciliation Agreement- Removed.
  • Appendix A-1: U.S. Department of Labor Office of Federal Contract Compliance Programs Supply and Service Standard Compliance Evaluation Report (SCER) removed; now is “RESERVED.”
  • Appendix A-2: Standard Compliance Evaluation Report (SCER) Instructions removed; now is “RESERVED.”
  • Appendix A-3: Index for a Supply and Service Review removed; now is “RESERVED.”
  • Appendix A-4: Sample On-Site Review Plan removed; now is “RESERVED.”
  • Appendix A-5: Index for Construction Review removed; now is “RESERVED.”
  • Appendix A-6: Standard Compliance Evaluation Report (Construction) removed; now is “RESERVED.”

November 13, 2023

The PDF version of the FCCM was re-published on November 3, 2023.

September 5, 2023

OFCCP’s Federal Contract Compliance Manual has been updated to reflect the 2023 Pre-enforcement Notice and Conciliation Procedures final rule. The Manual provides guidance for OFCCP’s compliance officers (“COs”) in conducting compliance evaluations, complaint investigations and providing federal contractors with compliance assistance.

Chapter 2- Onsite

2O00 Summary of Findings- Updated language regarding indicators to “preliminary findings of potential discrimination”.

Chapter 8- Resolution of Noncompliance

8A00 Applicability- Removed references to 2020 final rule, “Nondiscrimination Obligations of Federal Contractors and Subcontractors: Procedures to Resolve Potential Employment Discrimination”.

8B02 Documents Used in the On-Site and Off-Site Phases of Compliance Evaluations (Supply & Service and Construction)- Updated language regarding indicators to “preliminary findings of potential discrimination”.

8E Predetermination Notice- Updated language regarding indicators to “preliminary findings of potential discrimination”.

8E00 Use of a PDN- Updated language regarding indicators to “preliminary findings of potential discrimination”.

8E00 Use of a PDN - Added language to make clear contractors have the option to waive the PDN/ NOV process and enter the expedited conciliation option.

8E01 Contents of a PDN- Updated language regarding indicators to “preliminary findings of potential discrimination”.

8E01 Contents of a PDN- Updated language regarding the information and evidence necessary to issue PDN.

8E01 Contents of a PDN- Notes new violations identified after issuing a PDN can be included in a subsequent NOV or SCN, without amending/ reissuing the original PDN.

Key Words and Phrases- “Predetermination Notice (PDN)” definition- Updated language regarding indicators to “preliminary findings of potential discrimination”.

Letters- Updated L-35 Predetermination Notice (PDN) and L-36 Notice of Violation (NOV)

August 25, 2023

The Office of Management and Budget reauthorized OFCCP’s Supply and Service Scheduling Letter. OFCCP has updated the Scheduling Letter to reflect the reauthorization. The scheduling letter encourages contractors to submit information electronically, clarifies existing requirements, and requests new information that will allow OFCCP to better assess compliance.

August 25, 2023

The Section 503 Focused Review Scheduling Letter and Itemized Listing has expired and OFCCP did not seek reauthorization. This letter is no longer available for use and this section of the FCCM has been intentionally left blank.

January 7, 2021

OFCCP updated page 19 of the S&S SCER to add parental leave and fringe benefits to the section covering 41 CFR 60-20, Sex Discrimination.

January 4, 2021

OFCCP updated this section to alert COs of the applicability of the final rule, “Nondiscrimination Obligations of Federal Contractors and Subcontractors: Procedures To Resolve Potential Employment Discrimination,” 85 FR 71553 (Nov. 10, 2020), which was recently codified.

December 8, 2020

Letters L-35, Predetermination Notice, and L-36, Notice of Violation, have been updated to reflect the final rule adopted December 10, 2020. This rule revises OFCCP's regulations applicable to procedures to resolve potential employment discrimination. FCCM Chapter 8 will be updated soon in keeping with the revised regulations.

October 30, 2020

OFCCP updated this section to provide additional guidance to Compliance Officers on how to evaluate a contractor’s religious accommodation process.

December 31, 2019

OFCCP’s Federal Contract Compliance Manual (FCCM) has been updated! The Manual provides guidance for OFCCP’s compliance officers (“COs”) in conducting compliance evaluations, complaint investigations and providing federal contractors with compliance assistance. It has been updated throughout to reflect revisions to OFCCP’s regulations, changes in practices, and to ensure transparency and provide greater clarity for the user on a number of issues.

Provided in this Update Alert, by chapter, section, or document, is a list of the many changes that have occurred since the FCCM was last updated in 2014. Links are embedded to direct you to the start of each FCCM chapter, section, or directive or other identified document. We suggest that as you review the updates you read the entirety of the referenced section(s) in which an update occurred, (e.g. for Focused Reviews read Sections 1A, 1B and the Focused Review Directive), in order to better understand the full context of the update.    

Chapter 1 – Desk Audit

  • Inserted new protected bases (sexual orientation, gender identity, discussing, disclosing, inquiring about compensation), where appropriate
  • Revised to align with Focused Review Directive (e.g., 1A00, 1B03)
  • Revised to align with Transparency Directive (e.g., 1B04, 1C, 1R)
  • Corrected references for figures and appendices and other clarifying, nonsubstantive edits (e.g., 1A04, 1B03, 1B05)
  • Added language describing Academic Institution Evaluations (1A11)
  • Referenced new tool COs may use to determine if contractors reported to the GSA that they had developed their AAPs (1B04)
  • Memorialized current procedures on desk audit data requests (1C04)
  • Memorialized current procedures for reviewing the Itemized Listing for inclusion (1E03)
  • Added and updated language describing the Section 503 and VEVRAA nondiscrimination and affirmative action requirements, where appropriate, including regulatory citations
    • Recordkeeping Requirements (1C02)
    • Missing AAP Elements (1E02)
    • Review of Section 503 AAP and Itemized Listing Data for Acceptability (1G)
      • Outreach and Positive Recruitment (1G07)
      • Data Collection Analysis (1G12)
      • Section 503 Utilization Goal Analysis (1G13)
    • Review of VEVRAA AAP and Itemized Listing Data for Acceptability (1H).
      • Outreach and Positive Recruitment (1H07)
      • Data Collection Analysis (1H12).
      • VEVRAA Benchmark Database (1H13)
  • Referenced new tool COs use to check for VETS-4212 Reports
  • Clarified how to check for Mandatory Job Listing Requirement at desk audit
  • Updated compensation section to align with the revised compensation directive (1P)
  • Revised to align with Early Resolution Directive (1R01)
  • Clarified that if a compliance evaluation closes at desk audit, the CO does not need to complete portions of the SCER relevant to information obtained during onsite investigations (1R02)

Chapter 2 – Onsite

  • Updated equal opportunity clause requirements to include Section 503 and VEVRAA Regulations, and amendments to Executive Order 11246 (adding sexual orientation, gender identity and pay transparency protections)
  • Clarified “pre-onsite,” in the context of desk audit, and “onsite” when supplemental data requests are made beyond the desk audit stage but before going onsite (2B, 2C04)
  • Added onsite confirmation letter template
  • Referenced term “nonstatistical evidence” to align with current guidance on evidence (2E00)
  • Updated to include pay transparency discussion and onsite procedures (2E03b)
  • Updated procedures for interviews for when contractors wants to have a lawyer or management present. (2F00d-e)
  • Added and updated language describing the Section 503 and VEVRAA nondiscrimination and affirmative action requirements, where appropriate, including regulatory citations
    • Section 503 AAP and Additional Requirements (2H)
      • Analyze Data Collected on Applicants and Hires with Disabilities (2H00k)
      • Invitation to Self-Identify as an Individual with a Disability (2H02)
    • VEVRAA AAP and Additional Requirements (2I)
      • Analyze Data Collected on Applicants and Hires Who Identified as Protected Veterans (2I00k)
      • Invitation to Self-Identify as a Protected Veteran (2I02)
  • Added and updated language describing the Sex Discrimination Regulations, where appropriate, including citations (2K)

Chapter 3 – Construction

  • Inserted new protected bases (sexual orientation, gender identity, discussing, disclosing, inquiring about compensation), where appropriate
  • Updated description of Mega Construction Program to match its current scope regarding compliance assistance (3B04)
  • Corrected change in terms (e.g., 3C00 and 3C02 “economic area” to “non-SMSA”)
  • Updated construction subcontract award information relevant to construction subcontractor award notifications (3C02)
  • Lifted language from Chapter 1 on pre-review preparation, rather than referring readers back to Chapter 1 (3E003E06)
  • Edited for consistency across chapters (3E03)
  • Edited the Construction Standard Compliance Evaluation Report (SCER) to remove specific parts of the SCER where information must be entered in a newly adopted Excel version (3Q)
  • Added and updated language describing the Section 503 and VEVRAA nondiscrimination and affirmative action requirements, where appropriate, including regulatory citations (3N)

Chapter 4 – Corporate Management Compliance Evaluation (CMCE)

  • Inserted new protected bases (sexual orientation, gender identity, discussing, disclosing, inquiring about compensation), where appropriate
  • Added and updated language describing the Section 503 and VEVRAA nondiscrimination and affirmative action requirements, where appropriate, including regulatory citations
  • Edited for consistency with Chapter 1 (4B06)

Chapter 5 – Functional Affirmative Action Program (FAAP)

  • Inserted new protected bases (sexual orientation, gender identity, discussing, disclosing, inquiring about compensation), where appropriate
  • Updated to align with revised FAAP Directive (5A)
  • Added a section explaining the FAAP Agreement (5A02)
  • Clarified the role of the National Office in Scheduling FAAP Reviews and creating an electronic Chronology Log (5B005B01)
  • Clarified the role of the National Office in proactively providing compliance history to the field (5B03)
  • Added and updated language describing the Section 503 and VEVRAA nondiscrimination and affirmative action requirements, where appropriate, including regulatory citations
    • Review of Section 503 and VEVRAA AAPs (5C00)

Chapter 6 - Complaints

  • Inserted new protected bases (sexual orientation, gender identity, discussing, disclosing, inquiring about compensation), where appropriate
  • Updated language to reflect current agency procedures on referral and retention of complaints (6B)
  • Added section on providing contractors a 10-day notice, to comply with Title VII and Section 503 (6C02)
  • Added language extending the time COs have to perfect complaints to 15 days (6C03)
  • Added and updated language describing the Section 503 and VEVRAA nondiscrimination and affirmative action requirements, where appropriate, including regulatory citations
    • Allegations Specific to Disability Complaints (6E06)
    • Allegations Specific to VEVRAA (Non-Disability) Complaints (6E07)
    • Gathering Relevant Data and Conducting Interviews (6I03)
      • Disability Complaints (6I03d)
      • Complaints from Protected Veterans (6I03e)
  • Added new language to describe EO 11246 protections based on sex, sexual orientation, gender identity, and the pay transparency protections
    • Allegations Specific to EO 11246 (6E05)
    • Gathering Relevant Data and Conducting Interviews (6I03)
      • Claims on the Basis of Sexual Orientation (6I03c2)
      • Claims on the Basis of Gender Identity (6I03c3)
      • Pay Transparency Claims (6I03c4)
      • Not Making an Accommodation for Pregnancy (6I03c5)
  • Clarified legal procedures on when to issue a notice-of-right to sue (6L)
    • Clarified issuance of notice anytime OFCCP administratively closes a dual filed complaint that is not being referred (6L04)
  • Clarified that OFCCP seeks punitive and compensatory damages when acting as EEOC’s agent – not just punitive damages (6L05c)
  • Added Department of Justice letter template for COs to use

Chapter 7 – Relief

  • Updated references to Section 503 and VEVRAA, as appropriate

Chapter 8 – Resolution of Noncompliance

  • Updated to align with the Predetermination Notice (PDN) Directive, including a new template PDN (8B02, 8E00, 8E01)
  • Added language that a contractor has 5 days from the due date of a progress report to submit it unless a reasonable extension is requested (8B04)
  • Added language to make clear that Show Cause Notices are issued whenever the contractor refuses to provide access to records (8D01)
  •  Modified regarding delegation authority to rescind Show Cause Notices without express approval from National Office (8D08)
  • Updated to include new template notice documents that are attachments for the model Conciliation Agreement (8H)
  • Added reference to nonstatistical evidence to align with Compensation Directive (8K01)
  • Deleted Standard CA Text from Chapter (F-5)
  • Updated references to Section 503 and VEVRAA, as appropriate

Key Words and Phrases/Glossary of Abbreviations

  • Edited for consistency of definitions used in OFCCP technical assistance materials
  • Added terms that needed to be defined and removed terms no longer applicable (e.g., removed Active Case Enforcement (ACE))

Appendices

  • A-1. Modified Supply and Service SCER to achieve a number of improvements, including:
    • Reduced the number of pages
    • Consolidated some of the duplicate entries
    • Incorporated all Section 503 and VEVRAA requirements
    • Incorporated sexual orientation and gender identity requirements
    • Incorporated pay transparency requirements
    • Captured racial and ethnic data provided by the contractor
    • Added box on the SCER for COs to check to indicate whether Early Resolution Procedures (ERP) was used to align with ERP Directive
    • Added language on where to record ERP activities and pre-onsite efforts based on feedback from the SCER briefing
  • A-4. Added Sample Onsite Review Plan to be used as a template and tool for COs
  • Deleted the Appendix for the CMCE Supplement Narrative Report as it is captured in the SCER
  • Deleted the Appendix with Interest Rates on Back Pay because the information is available electronically

Figures

  • F-1.  Added Compliance Check Control Sheet
  • F-3. Updated Scheduling Letter and Itemized Listing with a new expiration date
  • F-4. Updated complaint form to include new protected bases: sexual orientation, gender identity, pay transparency protections
  • F-6. Replaced model CA with updated version in addition to template notice documents and deleted Addenda A and B
  • Replaced outdated Office of Management and Budget approved forms, (e.g., Complaint Form)

Letters

  • Letters updated to reflect current regulatory citations and agency processes and practices.
  • Deleted Request for Literature Search because the process is no longer used
  • Added new and updated letter templates to assist COs

OFCCP COs and other staff are available to provide compliance assistance and answer your questions.  Do not forget to visit our website at www.dol.gov/ofccp for available compliance assistance and informative materials.  You may also call the Help Desk with your questions or request for assistance.  Call OFCCP’s Toll⁃Free Help Line
1⁃800⁃397⁃6251 (TTY 1⁃877⁃889⁃5627).