6F09 Novel Issues

Novel issues are those that are unfamiliar, unique or fall outside the norm. Periodically, the national office will identify certain novel issues and develop specific procedures to address them. Investigators may encounter novel issues in the course of complaint investigations, as well as during compliance evaluations. When reviewing complaint allegations, the Investigator should identify whether the complaint raises any novel issues. In these instances, the Investigator should discuss the identified novel issues with their supervisor before proceeding.