CEO Library

This spotlight brief describes technology barriers to accessing the unemployment insurance (UI) program that Navigator staff in New Mexico and Pennsylvania reported some claimants and potential claimants face, especially those who were older (ages 55+), had low incomes, or lived in a rural area. The brief then describes how UI Navigators in both states helped to remove those barriers by providing in-person assistance, technology equipment, and internet access so individuals with technology barriers can access the UI program. This brief is part of a study funded by the U.S.

The 2024 Veteran Employment Data Catalog is a document-based catalog of existing datasets that could be used to answer research questions related to veterans’ employment outcomes. The U.S. Department of Labor’s (DOL) Chief Evaluation Office (CEO) collaborated with the Veterans’ Employment and Training Services (VETS) to commission Insight Policy Research (now Westat) to identify both public and restricted datasets that align with topic areas derived from VETS’ mission.

The report synthesizes findings from third-party evaluator (TPE)-conducted implementation evaluations and subsequent interim reports, supplemented by submitted quarterly narrative reports (QNRs) from March 2023. The synthesis aims to provide an overarching description of the first round of SCC (SCC1) grantees’ progress in implementing their workforce development and career pathways programming and highlight promising practices, implementation barriers, and lessons learned across the grantees.

In 2023, the Chief Evaluation Office (CEO) partnered with the Employment and Training Administration (ETA) to fund contractor Abt Global (Abt) and its subcontractors, MDRC, Social Policy Research Associates (SPR), and Trewon Technologies, to conduct the Sectoral Strategies and Employer Engagement Portfolio Services Project (SSEEP).

The report provides analysis of intermediate impacts on participation in and completion of TechHire and Strengthening Working Families Initiative (SWFI) programs training, receipt of credentials, and use of child care and other services, as well as on longer-term outcomes such as employment and earnings, advancement and job quality, and other, exploratory outcomes such as overall well-being, health, and housing status at about 2 years following random assignment. 

The America’s Promise job-driven grants were designed to develop and expand regional partnerships to provide sectoral training programs that address the immediate needs of the regional labor market. The U.S. Department of Labor’s (DOL) Chief Evaluation Office contracted with Mathematica and its partner, Social Policy Research Associates, to conduct an evaluation of the America’s Promise grants including an implementation study and an impact study.

The report presents results from the America’s Promise outcomes and impact analysis and draws on findings from the previously completed implementation study to provide context for the presented results (English et al. 2022a). Chapter 1 provides detailed information on the background for the evaluation and the guiding research questions for the outcomes and impact studies.

In 2023, the Chief Evaluation Office (CEO), in collaboration with the Office of Workforce Investment (OWI) located in the Employment and Training Administration (ETA), funded independent contractor Economic Systems, Inc. (EconSys) to conduct the Work Opportunity Tax Credit (WOTC) Evaluation.

The Implementation Study Design report describes the implementation study of both the Apprenticeship Building America (ABA) category 2 Expansion Registered Apprenticeship Program (RAP) Opportunities for Youth ABA grants and the category 3 Ensuring Equitable RAP Pathways through Pre-Apprenticeship Leading to RAP Enrollment and Equity Partnerships grants. The design report begins with background on the ABA grants, with a particular focus on the Category 2 and 3 grants. It describes the key features of a registered apprenticeship and pre-apprenticeship program.

The report reviews the latest studies, reports, and documents on Registered Apprenticeship programs to help understand gaps in apprenticeship knowledge. It discusses what we know about the benefits of apprenticeship for employers, workers, and society; how the federal government has been investing in the apprenticeship system; and what we have learned from state efforts to expand apprenticeship. The report also reviews the evidence for what specific types of Registered Apprenticeship programs work and for whom.

The report provides a snapshot of how Senior Community Service Employment Program (SCSEP) grantees adapted or expanded strategies to serve older workers in response to challenges faced during the pandemic. Strategies include (1) adopting new recruitment outreach, intake, and engagement activities; (2) promoting digital access and technology loaner programs; (3) providing training remotely; (4) adopting new host agency and employer strategies; and (5) implementing staffing strategies to support SCSEP participants’ needs.

The brief uses implementation study data from the Homeless Veterans’ Reintegration Program (HVRP) Evaluation to discuss four main areas of HVRP with potential gaps and opportunities for improvement. The four areas, which emerged from an analysis of qualitative and grantee survey data, are (1) coordination with other public workforce development programs, (2) expansion of HVRP eligibility to other veterans, (3) emphasis on veterans’ skills and interests for employment opportunities, and (4) coordination with the homeless response system.

The brief describes the types of services Homeless Veterans’ Reintegration Program (HVRP) participants received at America's Job Centers and compares the service receipt of HVRP participants with other veterans experiencing homelessness who were not participating in HVRP. The data are from the Workforce Integrated Performance System (WIPS) and include all HVRP participants and other veterans experiencing homelessness across the United States who enrolled in the Wagner-Peyser Employment Service at AJCs during program year 2019 or 2020.

Using data from the Homeless Veterans’ Reintegration Program (HVRP) grantee survey administered to grantees from program year 2020 and supplemented with interviews with staff from eight site visit grantees and their American Job Center (AJC) partners, the brief addresses three topics: (1) the AJC program in which a majority of HVRP participants were co-enrolled; (2) the percentage of participants receiving services at the AJC; and (3) the processes grantees used to co-enroll participants.

The brief describes the experiences of 54 veterans in Homeless Veterans’ Reintegration Program (HVRP), the services they most appreciated, and gaps they perceived in the services. It describes veterans’ pathways to HVRP and their perceptions about the accessibility and responsiveness of HVRP grant staff, the helpfulness of the services, and how they were treated (such as whether they were treated respectfully). It concludes with their suggestions for improving HVRP.

The report provides findings from the implementation study for the Evaluation of the Homeless Veterans’ Reintegration Program (HVRP), which relied on data from (1) a survey of all program year 2020 HVRP grantees, (2) semi-structured interviews with key stakeholders from eight deliberately selected grantees and their community partners, and (3) in-depth interviews with veterans who received services from one of those eight grantees.

The purpose of the Older Workers Implementation and Descriptive Study is to build evidence about the implementation of the Senior Community Service Employment Program (SCSEP) and other U.S. Department of Labor (DOL) workforce programs serving older workers to inform the continuous improvement of SCSEP. To inform evaluation activities, the report reviews the literature and identifies the state of the evidence on workforce programs, including those that serve older workers and populations with similar employment barriers.

In 2022, the Chief Evaluation Office (CEO) partnered with the Employment and Training Administration (ETA) to fund Trewon Technologies, LLC to conduct the Strengthening Community Colleges (SCC) Training Grants Study. The implementation study and impact evaluability assessment aim to understand the implementation of SCC grantees—community college-based workforce development and career pathways programs in partnership with local employers—as they address disparities in workforce outcomes and build institutional capacity.

In 2022, the Chief Evaluation Office (CEO) partnered with the Employment and Training Administration (ETA) to fund contractor the Urban Institute and its partners Mathematica and Social Policy Research Associates to conduct the Evaluating Registered Apprenticeship Initiatives. The Evaluation aims build and share evidence about registered apprenticeship initiatives through evaluating strategies under the Apprenticeship Building America (ABA) grants program, conducting an impact and cost-benefit evaluability assessment of pre-registered apprenticeship prog

In 2022, the Chief Evaluation Office (CEO), in collaboration with the Office for Unemployment Insurance (OUI) in the Employment and Training Administration (ETA), funded independent contractor Abt Associates to conduct the Reemployment Services and Eligibility Assessments (RESEA) Evidence Building Portfolio Project. This portfolio project will provide evaluation technical assistance and conduct evidence-building activities to support and complement states’ evaluations.

View Homeless Veterans’ Reintegration Program Evaluation Addendum to this plan published in March 2024.

In 2021, the Chief Evaluation Office (CEO) partnered with the Employment Training Administration (ETA) and funded the Urban Institute and its partner Capital Research Corporation to conduct the Older Workers Study.

In 2020, the Chief Evaluation Office (CEO) partnered with the Employment and Training Administration (ETA) and funded contractor Mathematica Policy Research to conduct the Workforce Innovation and Opportunity Act (WIOA) Research Portfolio Project.

The Self-Employment Training (SET) pilot program was funded by the U.S. Department of Labor (DOL) to test strategies for supporting dislocated workers interested in starting their own businesses. Unemployed and underemployed workers who proposed businesses in their fields of expertise were eligible to participate. SET participants received free access to 12 months of case management, customized training and technical assistance, and up to $1,000 in seed capital microgrant funds for business start-up costs.

Appendices to the Self-Employment Training (SET) Pilot Program Evaluation Final Implementation Report that include SET program design, evaluation, findings from analysis of set baseline application, findings from analysis of MIS data, analysis of survey and interview data on implementation, and analysis of interview data on participant perspectives on SET.