DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-96,117

SECURE CONTACT SOLUTIONS, LLC
A SUBSIDIARY OF VESTA CORPORATION
INCLUDING ON-SITE LEASED WORKERS FROM EXPRESS SERVICES
ALPHARETTA, GEORGIA


Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor herein
presents the results of an investigation regarding certification
of eligibility to apply for worker adjustment assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the workers
in such workers' firm have become totally or partially
separated, or are threatened to become totally or
partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of articles
or supply of services like or directly competitive with
those produced/supplied by the workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.

The investigation was initiated in response to a petition
filed on August 3, 2020 by a company official on behalf of workers
and former workers of Secure Contact Solutions, LLC, a subsidiary
of Vesta Corporation, Alpharetta, Georgia (Secure Contact
Solutions-Alpharetta). Workers of Secure Contact Solutions-
Alpharetta are engaged in activities related to the supply of
payment processing, fraud indemnification, and call center
services. The subject worker group includes on-site leased workers
from Express Services.
Section 222(a)(1) has been met because a significant number
or proportion of the workers in Secure Contact Solutions-
Alpharetta have become totally or partially separated, or are
threatened to become totally or partially separated.
Section 222(a)(2)(B) has been met because the workers' firm
has acquired from a foreign country the supply of services like or
directly competitive with the services supplied by the subject
workers which contributed importantly to worker group separations
at Secure Contact Solutions-Alpharetta.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Secure Contact
Solutions-Alpharetta meet the worker group certification criteria
under Section 222(a) of the Act, 19 U.S.C. § 2272(a). In
accordance with Section 223 of the Act, 19 U.S.C. § 2273, I make
the following certification:
"All workers of Secure Contact Solutions, LLC, a subsidiary
of Vesta Corporation, including on-site leased workers from
Express Services, Alpharetta, Georgia, who became totally or
partially separated from employment on or after July 31, 2019
through two years from the date of certification, and all
workers in the group threatened with total or partial
separation from employment on the date of certification
through two years from the date of certification, are
eligible to apply for adjustment assistance under Chapter 2
of Title II of the Trade Act of 1974, as amended."
Signed in Washington, D.C. this 5th day of September 2020.

/s/Del-Min Amy Chen
______________________________
DEL-MIN AMY CHEN
Certifying Officer, Office of
Trade Adjustment Assistance