DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-96,065

NTT DATA SERVICES, LLC
SERVICE DESK SUPPORT FOR MEDSTAR ACCOUNT
INCLUDING ON-SITE LEASED WORKERS FROM
NEXT LEVEL BUSINESS SERVICES INC. AND RANDSTAD USA
LINCOLN, NEBRASKA

TA-W-96,065A

NTT DATA SERVICES, LLC
SERVICE DESK SUPPORT FOR MEDSTAR ACCOUNT
INCLUDING ON-SITE LEASED WORKERS FROM
NEXT LEVEL BUSINESS SERVICES INC. AND RANDSTAD USA
BOWLING GREEN, KENTUCKY

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the
workers in such workers' firm have become totally or
partially separated, or are threatened to become
totally or partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of
articles or supply of services like or directly
competitive with those produced/supplied by the
workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.

The investigation was initiated in response to a petition
filed on July 17, 2020 by a state workforce office on behalf of
workers of NTT Data Services, LLC, Service Desk Support for
Medstar Account, Lincoln, Nebraska (TA-W-96,065) and NTT Data
Services, LLC, Service Desk Support for Medstar Account,
Bowling Green, Kentucky (TA-W-96,065A) (NTT Data Services,
LLC). The workers' firm is engaged in activities related to the
supply of service desk support services for MedStar account.
The subject worker group includes on-site leased workers from
Next Level Business Services Inc. and Randstad USA.
During the course of the investigation, information was
collected from the workers' firm and the petitioner.
Section 222(a)(1) has been met because a significant
number or proportion of the workers in such workers' firm have
become totally or partially separated, or are threatened to
become totally or partially separated.
Section 222(a)(2)(B) has been met because the workers'
firm has shifted to a foreign country the supply of a service
like or directly competitive with the service supplied by the
workers which contributed importantly to worker group
separations at NTT Data Services, LLC.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of NTT Data Services,
LLC, Service Desk Support for Medstar Account, including on-
site leased workers from Next Level Business Services Inc. and
Randstad USA, Lincoln, Nebraska (TA-W-96,065) and NTT Data
Services, LLC, Service Desk Support for Medstar Account,
including on-site leased workers from Next Level Business
Services Inc. and Randstad USA, Bowling Green, Kentucky (TA-W-
96,065A), who are engaged in activities related to the supply of
service desk support services for MedStar account meet the
worker group certification criteria under Section 222(a) of the
Act, 19 U.S.C. § 2272(a). In accordance with Section 223 of the
Act, 19 U.S.C. § 2273, I make the following certification:







"All workers of NTT Data Services, LLC, Service Desk
Support for Medstar Account, including on-site leased
workers from Next Level Business Services Inc. and
Randstad USA, Lincoln, Nebraska (TA-W-96,065) and NTT
Data Services, LLC, Service Desk Support for Medstar
Account, including on-site leased workers from Next Level
Business Services Inc. and Randstad USA, Bowling Green,
Kentucky (TA-W-96,065A), who became totally or partially
separated from employment on or after July 16, 2019,
through two years from the date of certification, and all
workers in the group threatened with total or partial
separation from employment on the date of certification
through two years from the date of certification, are
eligible to apply for adjustment assistance under Chapter 2
of Title II of the Trade Act of 1974, as amended."
Signed in Washington, D.C. this 13th day of August 2020.

/s/Hope D. Kinglock
______________________________
HOPE D. KINGLOCK
Certifying Officer, Office of
Trade Adjustment Assistance