DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-95,973

DELL TECHNOLOGIES INC.
REMOTE DELIVERY ENGINEERS (PRODEPLOY)
ROUND ROCK, TEXAS

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the
workers in such workers' firm have become totally or
partially separated, or are threatened to become
totally or partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of
articles or supply of services like or directly
competitive with those produced/supplied by the
workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.

The investigation was initiated in response to a petition
filed on June 10, 2020 by a state workforce office on behalf of
workers of Dell Technologies Inc., Remote Delivery Engineers
(ProDeploy), Round Rock, Texas (Dell Technologies Inc.). The
investigation revealed that the workers the subject of the
investigation are remote, located in Minnesota, New Hampshire,
New York, and Michigan reporting to management within Round
Rock, Texas.
The workers' firm is engaged in activities related to the
supply of front line technical deployment for the ProDeploy
Suite of products (configure hardware that is sold to the
customer) and service over the phone.
During the course of the investigation, information was
collected from the workers' firm and the petitioner.
Section 222(a)(1) has been met because a significant
number or proportion of the workers in such workers' firm have
become totally or partially separated, or are threatened to
become totally or partially separated.
Section 222(a)(2)(B) has been met because the workers'
firm has shifted to a foreign country the supply of services
like or directly competitive with the services supplied by the
workers which contributed importantly to worker group
separations at Dell Technologies Inc.

Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Dell Technologies
Inc., Remote Delivery Engineers (ProDeploy), Round Rock,
Texas, who are engaged in activities related to the supply of
front line technical deployment for the ProDeploy Suite of
products (configure hardware that is sold to the customer) and
service over the phone meet the worker group certification
criteria under Section 222(a) of the Act, 19 U.S.C. § 2272(a).
In accordance with Section 223 of the Act, 19 U.S.C. § 2273, I
make the following certification:
"All workers of Dell Technologies Inc., Remote Delivery
Engineers (ProDeploy), Round Rock, Texas, who became
totally or partially separated from employment on or after
June 8, 2019, through two years from the date of
certification, and all workers in the group threatened with
total or partial separation from employment on the date of
certification through two years from the date of
certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act of
1974, as amended."
Signed in Washington, D.C. this 12th day of September 2020.

/s/Hope D. Kinglock
______________________________
HOPE D. KINGLOCK
Certifying Officer, Office of
Trade Adjustment Assistance