DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-95,811

OPTUMRX
AVELLA REVENUE CYCLE MANAGEMENT
A SUBSIDIARY OF UNITED HEALTHCARE SERVICES INC.
PHOENIX, ARIZONA


Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor herein
presents the results of an investigation regarding certification
of eligibility to apply for worker adjustment assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the workers
in such workers' firm have become totally or partially
separated, or are threatened to become totally or
partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of articles
or supply of services like or directly competitive with
those produced/supplied by the workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.

The investigation was initiated in response to a petition
filed on March 13, 2020 by a State of Oregon Workforce Office on
behalf of workers and former workers of OptumRX, Avella Revenue
Cycle Management, a subsidiary of United Healthcare Services
Inc., Phoenix, Arizona (OptumRX-Avella Revenue Cycle Management,
Phoenix). Workers of OptumRX-Avella Revenue Cycle Management,
Phoenix report to facilities at 4805 E. Thistle Landing Drive,
Phoenix, Arizona and 24416 N. 19th Avenue, Phoenix, Arizona. The
workers' firm is engaged in activities related to the supply of
health care insurance services. Workers of OptumRX-Avella
Revenue Cycle Management, Phoenix are engaged in activities
related to the supply of billing, collections, account
receivables, and patient inquiry support services.
During the course of the investigation, information was
collected from the petition and the workers' firm.
Section 222(a)(1) has been met because a significant number
or proportion of the workers in OptumRX-Avella Revenue Cycle
Management, Phoenix have become totally or partially separated, or
are threatened to become totally or partially separated.
Section 222(a)(2)(B) has been met because the workers' firm
has shifted to a foreign country the supply of services like or
directly competitive with the services supplied by the subject
workers which contributed importantly to worker group separations
at OptumRX-Avella Revenue Cycle Management, Phoenix.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of OptumRX-Avella Revenue
Cycle Management, Phoenix, who are engaged in activities related
to the supply of billing, collections, account receivables and
patient inquiry support services, meet the worker group
certification criteria under Section 222(a) of the Act, 19 U.S.C.
§ 2272(a). In accordance with Section 223 of the Act, 19 U.S.C. §
2273, I make the following certification:
"All workers of OptumRX, Avella Revenue Cycle Management, a
subsidiary of United Healthcare Services Inc., Phoenix,
Arizona, who became totally or partially separated from
employment on or after March 12, 2019, through two years from
the date of certification, and all workers in the group
threatened with total or partial separation from employment
on the date of certification through two years from the date
of certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act of
1974, as amended."
Signed in Washington, D.C. this 25th day of March 2020.

/s/Del-Min Amy Chen
______________________________
DEL-MIN AMY CHEN
Certifying Officer, Office of
Trade Adjustment Assistance