DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-95,565

OPTUM TECHNOLOGY
ENTERPRISE ENABLEMENT PLATFORM SERVICES
IT SERVICE DESK AND IT SUPPORT OPERATIONS AND FOUNDATION
CAPABILITIES DEPARTMENT
A SUBSIDIARY OF UNITED HEALTHCARE SERVICES INC.
INCLUDING ON-SITE LEASED WORKERS FROM
ROBERT HALF INTERNATIONAL INC., ITECH SOLUTIONS INC.,
AND EQUITY STAFFING GROUP
WINDSOR, CONNECTICUT

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor herein
presents the results of an investigation regarding certification
of eligibility to apply for worker adjustment assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the workers
in such workers' firm have become totally or partially
separated, or are threatened to become totally or
partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of articles
or supply of services like or directly competitive with
those produced/supplied by the workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.

The investigation was initiated in response to a petition
filed on January 15, 2020 by a State Workforce Office on behalf of
workers and former workers of Optum Technology, Enterprise
Enablement Platform Services, IT Services Desk and IT Support
Operations and Foundation Capabilities Department, a subsidiary
of United Healthcare Services Inc., including on-site leased from
Robert Half International Inc., iTech Solutions, Inc. and Equity
Staffing Group, Windsor, Connecticut (Optum-EEPS/Capabilities
Department, Windsor). Workers of Optum-EEPS/Capabilities
Department, Windsor are engaged in activities related to the
supply of information technology (IT) support services.
During the course of the investigation, information was
collected from the petition and the workers' firm.
Section 222(a)(1) has been met because a significant number
or proportion of the workers Optum-EEPS/Capabilities Department,
Windsor have become totally or partially separated, or are
threatened to become totally or partially separated.
Section 222(a)(2)(B) has been met because the workers' firm
has shifted to a foreign country the supply of services like or
directly competitive with the IT support services supplied by the
subject workers which contributed importantly to worker group
separations at Optum-EEPS/Capabilities Department, Windsor.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Optum-EEPS/Capabilities
Department, Windsor, who are engaged in activities related to the
supply of IT support services, meet the worker group certification
criteria under Section 222(a) of the Act, 19 U.S.C. § 2272(a). In
accordance with Section 223 of the Act, 19 U.S.C. § 2273, I make
the following certification:
"All workers of Optum Technology, Enterprise Enablement
Platform Services, IT Services Desk and IT Support
Operations and Foundation Capabilities Department, a
subsidiary of United Healthcare Services Inc., including
on-site leased workers from Robert Half International Inc.,
iTech Solutions, Inc. and Equity Staffing Group, Windsor,
Connecticut, who became totally or partially separated from
employment on or after January 14, 2019, through two years
from the date of certification, and all workers in the group
threatened with total or partial separation from employment
on the date of certification through two years from the date
of certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act of
1974, as amended."
Signed in Washington, D.C. this 2nd day of March 2020.

/s/Del-Min Amy Chen
______________________________
DEL-MIN AMY CHEN
Certifying Officer, Office of
Trade Adjustment Assistance