Petitioner Type: State
Impact Date: 01/06/2019
Filed Date: 01/07/2020
Most Recent Update: 09/13/2020
Determination Date: 09/13/2020
Expiration Date: 09/13/2022
Employment and Training Administration
TA-W-95,537
STATE STREET BANK & TRUST CO.
CLIENT DELIVERY MANAGEMENT
A DIVISION OF GLOBAL DELIVERY F/K/A GLOBAL OPERATIONS
A SUBSIDIARY OF STATE STREET CORPORATION
IRVINE, CALIFORNIA
TA-W-95,537A
STATE STREET BANK & TRUST CO.
CLIENT DELIVERY MANAGEMENT
A DIVISION OF GLOBAL DELIVERY F/K/A GLOBAL OPERATIONS
A SUBSIDIARY OF STATE STREET CORPORATION
INCLUDING ON-SITE LEASED WORKERS FROM KFORCE INC.
SACRAMENTO, CALIFORNIA
TA-W-95,537B
STATE STREET BANK & TRUST CO.
CLIENT DELIVERY MANAGEMENT
A DIVISION OF GLOBAL DELIVERY F/K/A GLOBAL OPERATIONS
A SUBSIDIARY OF STATE STREET CORPORATION
3424 PEACHTREE ROAD NE
ATLANTA, GEORGIA
TA-W-95,537C
STATE STREET BANK & TRUST CO.
CLIENT DELIVERY MANAGEMENT
A DIVISION OF GLOBAL DELIVERY F/K/A GLOBAL OPERATIONS
A SUBSIDIARY OF STATE STREET CORPORATION
INCLUDING ON-SITE LEASED WORKERS FROM ATOS SYNTEL INC (US)
1 HERITAGE DRIVE
NORTH QUINCY, MASSACHUSETTS
TA-W-95,537D
STATE STREET BANK & TRUST CO.
CLIENT DELIVERY MANAGEMENT
A DIVISION OF GLOBAL DELIVERY F/K/A GLOBAL OPERATIONS
A SUBSIDIARY OF STATE STREET CORPORATION
INCLUDING ON-SITE LEASED WORKERS FROM ATOS SYNTEL INC. (US)
100 SUMMER STREET
BOSTON, MASSACHUSETTS
TA-W-95,537E
STATE STREET BANK & TRUST CO.
CLIENT DELIVERY MANAGEMENT
A DIVISION OF GLOBAL DELIVERY F/K/A GLOBAL OPERATIONS
A SUBSIDIARY OF STATE STREET CORPORATION
1200 CROWN COLONY
QUINCY, MASSACHUSETTS
TA-W-95,537F
STATE STREET BANK & TRUST CO.
CLIENT DELIVERY MANAGEMENT
A DIVISION OF GLOBAL DELIVERY F/K/A GLOBAL OPERATIONS
A SUBSIDIARY OF STATE STREET CORPORATION
INCLUDING ON-SITE LEASED WORKERS FROM T ROWE PRICE (BNYM)
CHANNEL CENTER
1 IRON STREET
BOSTON, MASSACHUSETTS
TA-W-95,537G
STATE STREET BANK & TRUST CO.
CLIENT DELIVERY MANAGEMENT
A DIVISION OF GLOBAL DELIVERY F/K/A GLOBAL OPERATIONS
A SUBSIDIARY OF STATE STREET CORPORATION
INCLUDING ON-SITE LEASED WORKERS FROM ATOS SYNTEL INC. (US), ASK
STAFFING INC., HEXAWARE TECHNOLOGIES INC., AND
ROBERT HALF INTERNATIONAL INC.
JOHN ADAMS BUILDING
1776 HERITAGE DRIVE
NORTH QUINCY, MASSACHUSETTS
TA-W-95,537H
STATE STREET BANK & TRUST CO.
CLIENT DELIVERY MANAGEMENT
A DIVISION OF GLOBAL DELIVERY F/K/A GLOBAL OPERATIONS
A SUBSIDIARY OF STATE STREET CORPORATION
INCLUDING ON-SITE LEASED WORKERS FROM ATOS SYNTEL INC. (US) AND
HCL TECHNOLOGIES CORPORATE SERVICES LIMITED
JOSIAH QUINCY BUILDING
200 NEWPORT AVENUE
NORTH QUINCY, MASSACHUSETTS
TA-W-95,537I
STATE STREET BANK & TRUST CO.
CLIENT DELIVERY MANAGEMENT
A DIVISION OF GLOBAL DELIVERY F/K/A GLOBAL OPERATIONS
A SUBSIDIARY OF STATE STREET CORPORATION
STATE STREET FINANCIAL CENTER
ONE LINCOLN STREET
BOSTON, MASSACHUSETTS
TA-W-95,537J
STATE STREET BANK & TRUST CO.
CLIENT DELIVERY MANAGEMENT
A DIVISION OF GLOBAL DELIVERY F/K/A GLOBAL OPERATIONS
A SUBSIDIARY OF STATE STREET CORPORATION
801 PENNSYLVANIA AVENUE
TOWER I
KANSAS CITY, MISSOURI
TA-W-95,537K
STATE STREET BANK & TRUST CO.
CLIENT DELIVERY MANAGEMENT
A DIVISION OF GLOBAL DELIVERY F/K/A GLOBAL OPERATIONS
A SUBSIDIARY OF STATE STREET CORPORATION
805 PENNSYLVANIA AVENUE
TOWER II
KANSAS CITY, MISSOURI
TA-W-95,537L
STATE STREET BANK & TRUST CO.
CLIENT DELIVERY MANAGEMENT
A DIVISION OF GLOBAL DELIVERY F/K/A GLOBAL OPERATIONS
A SUBSIDIARY OF STATE STREET CORPORATION
THREE ALLIANCE CENTER
3550 LENOX ROAD, NE
ATLANTA, GEORGIA
TA-W-95,537M
STATE STREET BANK & TRUST CO.
CLIENT DELIVERY MANAGEMENT
A DIVISION OF GLOBAL DELIVERY F/K/A GLOBAL OPERATIONS
A SUBSIDIARY OF STATE STREET CORPORATION
CLIFTON, NEW JERSEY
TA-W-95,537N
STATE STREET BANK & TRUST CO.
CLIENT DELIVERY MANAGEMENT
A DIVISION OF GLOBAL DELIVERY F/K/A GLOBAL OPERATIONS
A SUBSIDIARY OF STATE STREET CORPORATION
PRINCETON, NEW JERSEY
TA-W-95,537O
STATE STREET BANK & TRUST CO.
CLIENT DELIVERY MANAGEMENT
A DIVISION OF GLOBAL DELIVERY F/K/A GLOBAL OPERATIONS
A SUBSIDIARY OF STATE STREET CORPORATION
1230 6TH AVENUE
NEW YORK, NEW YORK
TA-W-95,537P
STATE STREET BANK & TRUST CO.
CLIENT DELIVERY MANAGEMENT
A DIVISION OF GLOBAL DELIVERY F/K/A GLOBAL OPERATIONS
A SUBSIDIARY OF STATE STREET CORPORATION
INCLUDING ON-SITE LEASED WORKERS FROM
HEXAWARE TECHNOLOGIES INC. (US)
1290 AVENUE OF THE AMERICAS
6TH FLOOR
NEW YORK, NEW YORK
TA-W-95,537Q
STATE STREET BANK & TRUST CO.
CLIENT DELIVERY MANAGEMENT
A DIVISION OF GLOBAL DELIVERY F/K/A GLOBAL OPERATIONS
A SUBSIDIARY OF STATE STREET CORPORATION
780 3RD AVENUE
NEW YORK, NEW YORK
TA-W-95,537R
STATE STREET BANK & TRUST CO.
CLIENT DELIVERY MANAGEMENT
A DIVISION OF GLOBAL DELIVERY F/K/A GLOBAL OPERATIONS
A SUBSIDIARY OF STATE STREET CORPORATION
BERWYN, PENNSYLVANIA
Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance
In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor herein
presents the results of an investigation regarding certification
of eligibility to apply for worker adjustment assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the workers
in such workers' firm have become totally or partially
separated, or are threatened to become totally or
partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of articles
or supply of services like or directly competitive with
those produced/supplied by the workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.
The investigation was initiated in response to a petition
filed on January 7, 2020, by a state workforce office on behalf
of workers of State Street Bank & Trust Co., Client Delivery
Management, a division of Global Delivery f/k/a Global Operations,
a subsidiary of State Street Corporation, Irvine, California (TA-
W-95,537); State Street Bank & Trust Co., Client Delivery
Management, a division of Global Delivery f/k/a Global Operations,
a subsidiary of State Street Corporation, including on-site leased
workers from Kforce Inc., Sacramento, California (TA-W-95,537A);
State Street Bank & Trust Co., Client Delivery Management, a
division of Global Delivery f/k/a Global Operations, a subsidiary
of State Street Corporation, 3424 Peachtree Road NE, Atlanta,
Georgia (TA-W-95,537B); State Street Bank & Trust Co., Client
Delivery Management, a division of Global Delivery f/k/a Global
Operations, a subsidiary of State Street Corporation, including
on-site leased workers from Atos Syntel Inc. (US), 1 Heritage
Drive, North Quincy, Massachusetts (TA-W-95,537C); State Street
Bank & Trust Co., Client Delivery Management, a division of Global
Delivery f/k/a Global Operations, a subsidiary of State Street
Corporation, including on-site leased workers from Atos Syntel
Inc. (US), 100 Summer Street, Boston, Massachusetts (TA-W-
95,537D); State Street Bank & Trust Co., Client Delivery
Management, a division of Global Delivery f/k/a Global Operations,
a subsidiary of State Street Corporation, 1200 Crown Colony,
Quincy, Massachusetts (TA-W-95,537E); State Street Bank & Trust
Co., Client Delivery Management, a division of Global Delivery
f/k/a Global Operations, a subsidiary of State Street Corporation,
including on-site leased workers from T Rowe Price (BNYM), Channel
Center, 1 Iron Street, Boston, Massachusetts (TA-W-95,537F); State
Street Bank & Trust Co., Client Delivery Management, a division of
Global Delivery f/k/a Global Operations, a subsidiary of State
Street Corporation, including on-site leased workers from Atos
Syntel Inc. (US), ASK Staffing Inc., Hexaware Technologies Inc.,
and Robert Half International Inc., John Adams Building, 1776
Heritage Drive, North Quincy, Massachusetts (TA-W-95,537G); State
Street Bank & Trust Co., Client Delivery Management, a division of
Global Delivery f/k/a Global Operations, a subsidiary of State
Street Corporation, including on-site leased workers from Atos
Syntel Inc. (US) and HCL Technologies Corporate Services Limited,
Josiah Quincy Building, 200 Newport Avenue, North Quincy,
Massachusetts (TA-W-95,537H); State Street Bank & Trust Co.,
Client Delivery Management, a division of Global Delivery f/k/a
Global Operations, a subsidiary of State Street Corporation, State
Street Financial Center, One Lincoln Street, Boston,
Massachusetts (TA-W-95,537I); State Street Bank & Trust Co.,
Client Delivery Management, a division of Global Delivery f/k/a
Global Operations, a subsidiary of State Street Corporation, 801
Pennsylvania Avenue, Tower I, Kansas City, Missouri (TA-W-
95,537J); State Street Bank & Trust Co., Client Delivery
Management, a division of Global Delivery f/k/a Global Operations,
a subsidiary of State Street Corporation, 805 Pennsylvania Avenue,
Tower II, Kansas City, Missouri (TA-W-95,537K); State Street Bank
& Trust Co., Client Delivery Management, a division of Global
Delivery f/k/a Global Operations, a subsidiary of State Street
Corporation, Three Alliance Center, 3550 Lenox Road, NE, Atlanta,
Georgia (TA-W-95,537L); State Street Bank & Trust Co., Client
Delivery Management, a division of Global Delivery f/k/a Global
Operations, a subsidiary of State Street Corporation, Clifton, New
Jersey (TA-W-95,537M); State Street Bank & Trust Co., Client
Delivery Management, a division of Global Delivery f/k/a Global
Operations, a subsidiary of State Street Corporation, Princeton,
New Jersey (TA-W-95,537N); State Street Bank & Trust Co., Client
Delivery Management, a division of Global Delivery f/k/a Global
Operations, a subsidiary of State Street Corporation, 1230 6th
Avenue, New York, New York (TA-W-95,537O); State Street Bank &
Trust Co., Client Delivery Management, a division of Global
Delivery f/k/a Global Operations, a subsidiary of State Street
Corporation, including on-site leased workers from Hexaware
Technologies Inc. (US), 1290 Avenue of the Americas, 6th Floor, New
York, New York (TA-W-95,537P); State Street Bank & Trust Co.,
Client Delivery Management, a division of Global Delivery f/k/a
Global Operations, a subsidiary of State Street Corporation, 780
3rd Avenue, New York, New York (TA-W-95,537Q); and State Street
Bank & Trust Co., Client Delivery Management, a division of Global
Delivery f/k/a Global Operations, a subsidiary of State Street
Corporation, Berwyn, Pennsylvania (TA-W-95,537R) [State Street
Bank & Trust Co.].
The workers of TA-W-93,537F includes remote workers from
Maryland. The workers of TA-W-93,537G includes remote workers from
California, North Dakota, and Texas. The workers of TA-W-95,537P
includes remote workers from Massachusetts.
The worker group is engaged in activities related to the
supply of client delivery management services.
During the course of the investigation, information was
collected from the petitioner and the workers' firm.
Section 222(a)(1) has been met because a significant number
or proportion of the workers in State Street Bank & Trust Co have
become totally or partially separated, or are threatened to become
totally or partially separated.
Section 222(a)(2)(B) has been met because the workers' firm
has shifted to a foreign country the supply of services like or
directly competitive with the services supplied by the workers
which contributed importantly to worker group separations in
State Street Bank & Trust Co.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of State Street Bank &
Trust Co., Client Delivery Management, a division of Global
Delivery f/k/a Global Operations, a subsidiary of State Street
Corporation, Irvine, California (TA-W-95,537); State Street Bank &
Trust Co., Client Delivery Management, a division of Global
Delivery f/k/a Global Operations, a subsidiary of State Street
Corporation, including on-site leased workers from Kforce Inc.,
Sacramento, California (TA-W-95,537A); State Street Bank & Trust
Co., Client Delivery Management, a division of Global Delivery
f/k/a Global Operations, a subsidiary of State Street Corporation,
3424 Peachtree Road NE, Atlanta, Georgia (TA-W-95,537B); State
Street Bank & Trust Co., Client Delivery Management, a division of
Global Delivery f/k/a Global Operations, a subsidiary of State
Street Corporation, including on-site leased workers from Atos
Syntel Inc. (US), 1 Heritage Drive, North Quincy, Massachusetts
(TA-W-95,537C); State Street Bank & Trust Co., Client Delivery
Management, a division of Global Delivery f/k/a Global Operations,
a subsidiary of State Street Corporation, including on-site leased
workers from Atos Syntel Inc. (US), 100 Summer Street, Boston,
Massachusetts (TA-W-95,537D); State Street Bank & Trust Co.,
Client Delivery Management, a division of Global Delivery f/k/a
Global Operations, a subsidiary of State Street Corporation, 1200
Crown Colony, Quincy, Massachusetts (TA-W-95,537E); State Street
Bank & Trust Co., Client Delivery Management, a division of Global
Delivery f/k/a Global Operations, a subsidiary of State Street
Corporation, including on-site leased workers from T Rowe Price
(BNYM), Channel Center, 1 Iron Street, Boston, Massachusetts (TA-
W-95,537F); State Street Bank & Trust Co., Client Delivery
Management, a division of Global Delivery f/k/a Global Operations,
a subsidiary of State Street Corporation, including on-site leased
workers from Atos Syntel Inc. (US), ASK Staffing Inc., Hexaware
Technologies Inc., and Robert Half International Inc., John Adams
Building, 1776 Heritage Drive, North Quincy, Massachusetts (TA-W-
95,537G); State Street Bank & Trust Co., Client Delivery
Management, a division of Global Delivery f/k/a Global Operations,
a subsidiary of State Street Corporation, including on-site leased
workers from Atos Syntel Inc. (US) and HCL Technologies Corporate
Services Limited, Josiah Quincy Building, 200 Newport Avenue,
North Quincy, Massachusetts (TA-W-95,537H); State Street Bank &
Trust Co., Client Delivery Management, a division of Global
Delivery f/k/a Global Operations, a subsidiary of State Street
Corporation, State Street Financial Center, One Lincoln Street,
Boston, Massachusetts (TA-W-95,537I); State Street Bank & Trust
Co., Client Delivery Management, a division of Global Delivery
f/k/a Global Operations, a subsidiary of State Street Corporation,
801 Pennsylvania Avenue, Tower I, Kansas City, Missouri (TA-W-
95,537J); State Street Bank & Trust Co., Client Delivery
Management, a division of Global Delivery f/k/a Global Operations,
a subsidiary of State Street Corporation, 805 Pennsylvania Avenue,
Tower II, Kansas City, Missouri (TA-W-95,537K); State Street Bank
& Trust Co., Client Delivery Management, a division of Global
Delivery f/k/a Global Operations, a subsidiary of State Street
Corporation, Three Alliance Center, 3550 Lenox Road, NE, Atlanta,
Georgia (TA-W-95,537L); State Street Bank & Trust Co., Client
Delivery Management, a division of Global Delivery f/k/a Global
Operations, a subsidiary of State Street Corporation, Clifton, New
Jersey (TA-W-95,537M); State Street Bank & Trust Co., Client
Delivery Management, a division of Global Delivery f/k/a Global
Operations, a subsidiary of State Street Corporation, Princeton,
New Jersey (TA-W-95,537N); State Street Bank & Trust Co., Client
Delivery Management, a division of Global Delivery f/k/a Global
Operations, a subsidiary of State Street Corporation, 1230 6th
Avenue, New York, New York (TA-W-95,537O); State Street Bank &
Trust Co., Client Delivery Management, a division of Global
Delivery f/k/a Global Operations, a subsidiary of State Street
Corporation, including on-site leased workers from Hexaware
Technologies Inc. (US), 1290 Avenue of the Americas, 6th Floor, New
York, New York (TA-W-95,537P); State Street Bank & Trust Co.,
Client Delivery Management, a division of Global Delivery f/k/a
Global Operations, a subsidiary of State Street Corporation, 780
3rd Avenue, New York, New York (TA-W-95,537Q); and State Street
Bank & Trust Co., Client Delivery Management, a division of Global
Delivery f/k/a Global Operations, a subsidiary of State Street
Corporation, Berwyn, Pennsylvania (TA-W-95,537R), who are engaged
in activities related to the supply of client delivery management
services, meet the worker group certification criteria under
Section 222(a) of the Act, 19 U.S.C. § 2272(a). In accordance with
Section 223 of the Act, 19 U.S.C. § 2273, I make the following
certification:
"All workers of State Street Bank & Trust Co., Client
Delivery Management, a division of Global Delivery f/k/a
Global Operations, a subsidiary of State Street Corporation,
Irvine, California (TA-W-95,537); State Street Bank & Trust
Co., Client Delivery Management, a division of Global
Delivery f/k/a Global Operations, a subsidiary of State
Street Corporation, including on-site leased workers from
Kforce Inc., Sacramento, California (TA-W-95,537A); State
Street Bank & Trust Co., Client Delivery Management, a
division of Global Delivery f/k/a Global Operations, a
subsidiary of State Street Corporation, 3424 Peachtree Road
NE, Atlanta, Georgia (TA-W-95,537B); State Street Bank &
Trust Co., Client Delivery Management, a division of Global
Delivery f/k/a Global Operations, a subsidiary of State
Street Corporation, including on-site leased workers from
Atos Syntel Inc. (US), 1 Heritage Drive, North Quincy,
Massachusetts (TA-W-95,537C); State Street Bank & Trust Co.,
Client Delivery Management, a division of Global Delivery
f/k/a Global Operations, a subsidiary of State Street
Corporation, including on-site leased workers from Atos
Syntel Inc. (US), 100 Summer Street, Boston, Massachusetts
(TA-W-95,537D); State Street Bank & Trust Co., Client
Delivery Management, a division of Global Delivery f/k/a
Global Operations, a subsidiary of State Street Corporation,
1200 Crown Colony, Quincy, Massachusetts (TA-W-95,537E);
State Street Bank & Trust Co., Client Delivery Management, a
division of Global Delivery f/k/a Global Operations, a
subsidiary of State Street Corporation, including on-site
leased workers from T Rowe Price (BNYM), Channel Center, 1
Iron Street, Boston, Massachusetts (TA-W-95,537F); State
Street Bank & Trust Co., Client Delivery Management, a
division of Global Delivery f/k/a Global Operations, a
subsidiary of State Street Corporation, including on-site
leased workers from Atos Syntel Inc. (US), ASK Staffing Inc.,
Hexaware Technologies Inc., and Robert Half International
Inc., John Adams Building, 1776 Heritage Drive, North Quincy,
Massachusetts (TA-W-95,537G); State Street Bank & Trust Co.,
Client Delivery Management, a division of Global Delivery
f/k/a Global Operations, a subsidiary of State Street
Corporation, including on-site leased workers from Atos
Syntel Inc. (US) and HCL Technologies Corporate Services
Limited, Josiah Quincy Building, 200 Newport Avenue, North
Quincy, Massachusetts (TA-W-95,537H); State Street Bank &
Trust Co., Client Delivery Management, a division of Global
Delivery f/k/a Global Operations, a subsidiary of State
Street Corporation, State Street Financial Center, One
Lincoln Street, Boston, Massachusetts (TA-W-95,537I); State
Street Bank & Trust Co., Client Delivery Management, a
division of Global Delivery f/k/a Global Operations, a
subsidiary of State Street Corporation, 801 Pennsylvania
Avenue, Tower I, Kansas City, Missouri (TA-W-95,537J); State
Street Bank & Trust Co., Client Delivery Management, a
division of Global Delivery f/k/a Global Operations, a
subsidiary of State Street Corporation, 805 Pennsylvania
Avenue, Tower II, Kansas City, Missouri (TA-W-95,537K); State
Street Bank & Trust Co., Client Delivery Management, a
division of Global Delivery f/k/a Global Operations, a
subsidiary of State Street Corporation, Three Alliance
Center, 3550 Lenox Road, NE, Atlanta, Georgia (TA-W-95,537L);
State Street Bank & Trust Co., Client Delivery Management, a
division of Global Delivery f/k/a Global Operations, a
subsidiary of State Street Corporation, Clifton, New Jersey
(TA-W-95,537M); State Street Bank & Trust Co., Client
Delivery Management, a division of Global Delivery f/k/a
Global Operations, a subsidiary of State Street Corporation,
Princeton, New Jersey (TA-W-95,537N); State Street Bank &
Trust Co., Client Delivery Management, a division of Global
Delivery f/k/a Global Operations, a subsidiary of State
Street Corporation, 1230 6th Avenue, New York, New York (TA-W-
95,537O); State Street Bank & Trust Co., Client Delivery
Management, a division of Global Delivery f/k/a Global
Operations, a subsidiary of State Street Corporation,
including on-site leased workers from Hexaware Technologies
Inc. (US), 1290 Avenue of the Americas, 6th Floor, New York,
New York (TA-W-95,537P); State Street Bank & Trust Co.,
Client Delivery Management, a division of Global Delivery
f/k/a Global Operations, a subsidiary of State Street
Corporation, 780 3rd Avenue, New York, New York (TA-W-
95,537Q); and State Street Bank & Trust Co., Client Delivery
Management, a division of Global Delivery f/k/a Global
Operations, a subsidiary of State Street Corporation, Berwyn,
Pennsylvania (TA-W-95,537R), who became totally or partially
separated from employment on or after January 6, 2019,
through two years from the date of certification, and all
workers in the group threatened with total or partial
separation from employment on the date of certification
through two years from the date of certification, are
eligible to apply for adjustment assistance under Chapter 2
of Title II of the Trade Act of 1974, as amended."
Signed in Washington, D.C. this 13th day of September 2020.
/s/Hope D. Kinglock
______________________________
HOPE D. KINGLOCK
Certifying Officer, Office of
Trade Adjustment Assistance