DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-95,346

CITICORP CREDIT SERVICES, INC. (USA)
GLOBAL CONSUMER TECHNOLOGY - NAM APPLICATION DEVELOPMENT &
MAINTENANCE - SERVICING INTEGRATION/MIDDLEWARE DEVELOPMENT
A WHOLLY OWNED SUBSIDIARY OF CITIBANK, N.A.
INCLUDING ON-SITE LEASED WORKERS FROM
TATA AMERICA INTERNATIONAL CORPORATION
ELK GROVE VILLAGE, ILLINOIS

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the
workers in such workers' firm have become totally or
partially separated, or are threatened to become
totally or partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of
articles or supply of services like or directly
competitive with those produced/supplied by the
workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.

The investigation was initiated in response to a petition
filed on November 4, 2019 by three workers on behalf of workers
of Citicorp Credit Services, Inc. (USA), Global Consumer
Technology - NAM Application Development & Maintenance -
Servicing Integration/Middleware Development, a wholly owned
subsidiary of Citibank, N.A., Elk Grove Village, Illinois
("Citicorp Credit Services, Inc. (USA)"). The workers' firm is
engaged in activities related to the supply of banking and
financial services. The worker group is engaged in activities
related to internal technology work to support the operations
of Citi businesses. The subject worker group includes on-site
leased workers from Tata America International Corporation.
During the course of the investigation, information was
collected from the workers' firm and the petitioner.
Section 222(a)(1) has been met because a significant
number or proportion of the workers in such workers' firm have
become totally or partially separated, or are threatened to
become totally or partially separated.
Section 222(a)(2)(B) has been met because the workers'
firm has shifted to a foreign country the supply of a service
like or directly competitive with the service supplied by the
workers which contributed importantly to worker group
separations at Citicorp Credit Services, Inc. (USA).
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Citicorp Credit
Services, Inc. (USA), Global Consumer Technology - NAM
Application Development & Maintenance - Servicing
Integration/Middleware Development, a wholly owned subsidiary
of Citibank, N.A., including on-site leased workers from Tata
America International Corporation, Elk Grove Village,
Illinois, who are engaged in activities related to the supply of
internal technology work to support the operations of Citi
businesses work meet the worker group certification criteria
under Section 222(a) of the Act, 19 U.S.C. § 2272(a). In
accordance with Section 223 of the Act, 19 U.S.C. § 2273, I make
the following certification:
"All workers of Citicorp Credit Services, Inc. (USA),
Global Consumer Technology - NAM Application Development
& Maintenance - Servicing Integration/Middleware
Development, a wholly owned subsidiary of Citibank, N.A.,
including on-site leased workers from Tata America
International Corporation, Elk Grove Village, Illinois,
who became totally or partially separated from employment
on or after November 1, 2018, through two years from the
date of certification, and all workers in the group
threatened with total or partial separation from employment
on the date of certification through two years from the
date of certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act of
1974, as amended."
Signed in Washington, D.C. this 22nd day of November 2019.

/s/Hope D. Kinglock
______________________________
HOPE D. KINGLOCK
Certifying Officer, Office of
Trade Adjustment Assistance