DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-95,324

CITIBANK, N.A.
FINANCE - GLOBAL CONSUMER - CITI RETAIL SERVICES
A WHOLLY OWNED SUBSIDIARY OF CITICORP LLC
GRAY, TENNESSEE

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the
workers in such workers' firm have become totally or
partially separated, or are threatened to become
totally or partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of
articles or supply of services like or directly
competitive with those produced/supplied by the
workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.

The investigation was initiated in response to a petition
filed on October 25, 2019 by three workers on behalf of workers
of Citibank, N.A., Finance - Global Consumer - Citi Retail
Services, a wholly owned subsidiary of Citicorp LLC, Gray,
Tennessee ("Citibank, N.A."). The workers' firm is engaged in
activities related to the supply of banking and financial
services. The worker group is engaged in activities related to
the supply of internal function services, such as finance
performed by the Finance - Global Consumer - Citi Retail
Services team supporting the financial operations of Citi
business. The subject worker group does not include on-site
leased workers.
During the course of the investigation, information was
collected from the workers' firm and the petitioner.
Section 222(a)(1) has been met because a significant
number or proportion of the workers in such workers' firm have
become totally or partially separated, or are threatened to
become totally or partially separated.
Section 222(a)(2)(B) has been met because the workers'
firm has shifted to a foreign country the supply of a service
like or directly competitive with the service supplied by the
workers which contributed importantly to worker group
separations at Citibank, N.A.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Citibank, N.A.,
Finance - Global Consumer - Citi Retail Services, a wholly
owned subsidiary of Citicorp LLC, Gray, Tennessee, who are
engaged in activities related to the supply of finance services
supporting the financial operations of Citi business meet the
worker group certification criteria under Section 222(a) of the
Act, 19 U.S.C. § 2272(a). In accordance with Section 223 of the
Act, 19 U.S.C. § 2273, I make the following certification:
"All workers of Citibank, N.A., Finance - Global Consumer
- Citi Retail Services, a wholly owned subsidiary of
Citicorp LLC, Gray, Tennessee, who became totally or
partially separated from employment on or after October 24,
2018, through two years from the date of certification, and
all workers in the group threatened with total or partial
separation from employment on the date of certification
through two years from the date of certification, are
eligible to apply for adjustment assistance under Chapter 2
of Title II of the Trade Act of 1974, as amended."
Signed in Washington, D.C. this 22nd day of November 2019.

/s/Hope D. Kinglock
______________________________
HOPE D. KINGLOCK
Certifying Officer, Office of
Trade Adjustment Assistance