DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-95,293

CONDUENT COMMERCIAL SOLUTIONS, LLC
A SUBSIDIARY OF CONDUENT INCORPORATED
BOCA RATON, FLORIDA

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the
workers in such workers' firm have become totally or
partially separated, or are threatened to become
totally or partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of
articles or supply of services like or directly
competitive with those produced/supplied by the
workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.

The investigation was initiated in response to a petition
filed on October 18, 2019 by a state workforce office on behalf
of workers of Conduent Commercial Solutions, LLC, a subsidiary
of Conduent Incorporated, Boca Raton, Florida ("Conduent
Commercial Solutions, LLC"). The workers' firm is engaged in
activities related to the supply of customer service support
services for an over the counter pharmaceutical.
During the course of the investigation, information was
collected from the workers' firm and the petitioner.
Section 222(a)(1) has been met because a significant
number or proportion of the workers in such workers' firm have
become totally or partially separated, or are threatened to
become totally or partially separated.
Section 222(a)(2)(B) has been met because the workers'
firm has shifted to a foreign country the supply of a service
like or directly competitive with the service supplied by the
workers which contributed importantly to worker group
separations at Conduent Commercial Solutions, LLC.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Conduent Commercial
Solutions, LLC, a subsidiary of Conduent Incorporated, Boca
Raton, Florida, who are engaged in activities related to the
supply of customer service support services for an over the
counter pharmaceutical company, meet the worker group
certification criteria under Section 222(a) of the Act, 19
U.S.C. § 2272(a). In accordance with Section 223 of the Act, 19
U.S.C. § 2273, I make the following certification:
"All workers of Conduent Commercial Solutions, LLC, a
subsidiary of Conduent Incorporated, Boca Raton, Florida,
who became totally or partially separated from employment
on or after October 17, 2018, through two years from the
date of certification, and all workers in the group
threatened with total or partial separation from employment
on the date of certification through two years from the
date of certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act of
1974, as amended."
Signed in Washington, D.C. this 25th day of November 2019.

/s/Hope D. Kinglock
______________________________
HOPE D. KINGLOCK
Certifying Officer, Office of
Trade Adjustment Assistance