DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-95,104

RICOH USA, INC.
IT INFRASTRUCTURE DIVISION
A SUBSIDIARY OF RICOH AMERICAS HOLDINGS INC.
MALVERN, PENNSYLVANIA

TA-W-95,104A

RICOH USA, INC.
IT INFRASTRUCTURE DIVISION
A SUBSIDIARY OF RICOH AMERICAS HOLDINGS INC.
BOULDER, COLORADO

TA-W-95,104B

RICOH USA, INC.
IT INFRASTRUCTURE DIVISION
A SUBSIDIARY OF RICOH AMERICAS HOLDINGS INC.
BUFFALO, NEW YORK

TA-W-95,104C

RICOH USA, INC.
IT INFRASTRUCTURE DIVISION
A SUBSIDIARY OF RICOH AMERICAS HOLDINGS INC.
CHICAGO, ILLINOIS

TA-W-95,104D

RICOH USA, INC.
IT INFRASTRUCTURE DIVISION
A SUBSIDIARY OF RICOH AMERICAS HOLDINGS INC.
CONCORD, CALIFORNIA

TA-W-95,104E

RICOH USA, INC.
IT INFRASTRUCTURE DIVISION
A SUBSIDIARY OF RICOH AMERICAS HOLDINGS INC.
DULUTH, GEORGIA


TA-W-95,104F

RICOH USA, INC.
IT INFRASTRUCTURE DIVISION
A SUBSIDIARY OF RICOH AMERICAS HOLDINGS INC.
FENTON, MISSOURI

TA-W-95,104G

RICOH USA, INC.
IT INFRASTRUCTURE DIVISION
A SUBSIDIARY OF RICOH AMERICAS HOLDINGS INC.
HOUSTON, TEXAS


TA-W-95,104H

RICOH USA, INC.
IT INFRASTRUCTURE DIVISION
A SUBSIDIARY OF RICOH AMERICAS HOLDINGS INC.
IRVINE, CALIFORNIA

TA-W-95,104I

RICOH USA, INC.
IT INFRASTRUCTURE DIVISION
A SUBSIDIARY OF RICOH AMERICAS HOLDINGS INC.
LAWRENCEVILLE, GEORGIA

TA-W-95,104J

RICOH USA, INC.
IT INFRASTRUCTURE DIVISION
A SUBSIDIARY OF RICOH AMERICAS HOLDINGS INC.
MACON, GEORGIA

TA-W-95,104K

RICOH USA, INC.
IT INFRASTRUCTURE DIVISION
A SUBSIDIARY OF RICOH AMERICAS HOLDINGS INC.
MAITLAND, FLORIDA





TA-W-95,104L

RICOH USA, INC.
IT INFRASTRUCTURE DIVISION
A SUBSIDIARY OF RICOH AMERICAS HOLDINGS INC.
NASHVILLE, TENNESSEE

TA-W-95,104M

RICOH USA, INC.
IT INFRASTRUCTURE DIVISION
A SUBSIDIARY OF RICOH AMERICAS HOLDINGS INC.
PHOENIX, ARIZONA

TA-W-95,104N

RICOH USA, INC.
IT INFRASTRUCTURE DIVISION
A SUBSIDIARY OF RICOH AMERICAS HOLDINGS INC.
TUCKER, GEORGIA

TA-W-95,104O

RICOH USA, INC.
IT INFRASTRUCTURE DIVISION
A SUBSIDIARY OF RICOH AMERICAS HOLDINGS INC.
WAYNE, PENNSYLVANIA

TA-W-95,104P

RICOH USA, INC.
IT INFRASTRUCTURE DIVISION
A SUBSIDIARY OF RICOH AMERICAS HOLDINGS INC.
WEST CALDWELL, NEW JERSEY

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the
workers in such workers' firm have become totally or
partially separated, or are threatened to become
totally or partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of
articles or supply of services like or directly
competitive with those produced/supplied by the
workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.

The investigation was initiated in response to a petition
filed on August 22, 2019 by three workers on behalf of workers
of Ricoh USA, Inc., IT Infrastructure division, Pennsylvania
(TA-W-95,104). The petition was expanded by the workers' firm
to include workers of Ricoh USA, Inc., IT Infrastructure
division, a subsidiary of Ricoh Americas Holdings Inc.,
Boulder, Colorado (TA-W-95,104A); Ricoh USA, Inc., IT
Infrastructure division, a subsidiary of Ricoh Americas
Holdings Inc., Buffalo, New York (TA-W-95,104B); Ricoh USA,
Inc., IT Infrastructure division, a subsidiary of Ricoh
Americas Holdings Inc., Chicago, Illinois (TA-W-95,104C);
Ricoh USA, Inc., IT Infrastructure division, a subsidiary of
Ricoh Americas Holdings Inc., Concord, California (TA-W-
95,104D); Ricoh USA, Inc., IT Infrastructure division, a
subsidiary of Ricoh Americas Holdings Inc., Duluth, Georgia
(TA-W-95,104E); Ricoh USA, Inc., IT Infrastructure division, a
subsidiary of Ricoh Americas Holdings Inc., Fenton, Missouri
(TA-W-95,104F); Ricoh USA, Inc., IT Infrastructure division, a
subsidiary of Ricoh Americas Holdings Inc., Houston, Texas
(TA-W-95,104G); Ricoh USA, Inc., IT Infrastructure division, a
subsidiary of Ricoh Americas Holdings Inc., Irvine, California
(TA-W-95,104H); Ricoh USA, Inc., IT Infrastructure division, a
subsidiary of Ricoh Americas Holdings Inc., Lawrenceville,
Georgia (TA-W-95,104I); Ricoh USA, Inc., IT Infrastructure
division, a subsidiary of Ricoh Americas Holdings Inc., Macon,
Georgia (TA-W-95,104J); Ricoh USA, Inc., IT Infrastructure
division, a subsidiary of Ricoh Americas Holdings Inc.,
Maitland, Florida (TA-W-95,104K); Ricoh USA, Inc., IT
Infrastructure division, a subsidiary of Ricoh Americas
Holdings Inc., Nashville, Tennessee (TA-W-95,104L); Ricoh USA,
Inc., IT Infrastructure division, a subsidiary of Ricoh
Americas Holdings Inc., Phoenix, Arizona (TA-W-95,104M); Ricoh
USA, Inc., IT Infrastructure division, a subsidiary of Ricoh
Americas Holdings Inc., Tucker, Georgia (TA-W-95,104N); Ricoh
USA, Inc., IT Infrastructure division, a subsidiary of Ricoh
Americas Holdings Inc., Wayne, Pennsylvania, (TA-W-95,104O);
and Ricoh USA, Inc., IT Infrastructure division, a subsidiary
of Ricoh Americas Holdings Inc., West Caldwell, New Jersey
(TA-W-95,104P) (hereafter referred as "Ricoh USA, Inc.").
The workers' firm is engaged in activities related to the
production of computer hardware systems and enterprise software
products. The workers the subject of the investigation are
engaged in activities related to the supply of end user IT
support services.
During the course of the investigation, information was
collected from the workers' firm.
Section 222(a)(1) has been met because a significant
number or proportion of the workers in such workers' firm have
become totally or partially separated, or are threatened to
become totally or partially separated.
Section 222(a)(2)(B) has been met because the workers'
firm has acquired from a foreign country services like or
directly competitive with services supplied by the workers which
contributed importantly to worker group separations at Ricoh
USA, Inc.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Ricoh USA, Inc., IT
Infrastructure division, a subsidiary of Ricoh Americas Holdings
Inc., Malvern, Pennsylvania (TA-W-95,104); Ricoh USA, Inc., IT
Infrastructure division, a subsidiary of Ricoh Americas Holdings
Inc., Boulder, Colorado (TA-W-95,104A); Ricoh USA, Inc., IT
Infrastructure division, a subsidiary of Ricoh Americas Holdings
Inc., Buffalo, New York (TA-W-95,104B); Ricoh USA, Inc., IT
Infrastructure division, a subsidiary of Ricoh Americas Holdings
Inc., Chicago, Illinois (TA-W-95,104C); Ricoh USA, Inc., IT
Infrastructure division, a subsidiary of Ricoh Americas Holdings
Inc., Concord, California (TA-W-95,104D); Ricoh USA, Inc., IT
Infrastructure division, a subsidiary of Ricoh Americas Holdings
Inc., Duluth, Georgia (TA-W-95,104E); Ricoh USA, Inc., IT
Infrastructure division, a subsidiary of Ricoh Americas Holdings
Inc., Fenton, Missouri (TA-W-95,104F); Ricoh USA, Inc., IT
Infrastructure division, a subsidiary of Ricoh Americas Holdings
Inc., Houston, Texas (TA-W-95,104G); Ricoh USA, Inc., IT
Infrastructure division, a subsidiary of Ricoh Americas Holdings
Inc., Irvine, California (TA-W-95,104H); Ricoh USA, Inc., IT
Infrastructure division, a subsidiary of Ricoh Americas Holdings
Inc., Lawrenceville, Georgia (TA-W-95,104I); Ricoh USA, Inc., IT
Infrastructure division, a subsidiary of Ricoh Americas Holdings
Inc., Macon, Georgia (TA-W-95,104J); Ricoh USA, Inc., IT
Infrastructure division, a subsidiary of Ricoh Americas Holdings
Inc., Maitland, Florida (TA-W-95,104K); Ricoh USA, Inc., IT
Infrastructure division, a subsidiary of Ricoh Americas Holdings
Inc., Nashville, Tennessee (TA-W-95,104L); Ricoh USA, Inc., IT
Infrastructure division, a subsidiary of Ricoh Americas Holdings
Inc., Phoenix, Arizona (TA-W-95,104M); Ricoh USA, Inc., IT
Infrastructure division, a subsidiary of Ricoh Americas Holdings
Inc., Tucker, Georgia (TA-W-95,104N); Ricoh USA, Inc., IT
Infrastructure division, a subsidiary of Ricoh Americas Holdings
Inc., Wayne, Pennsylvania, (TA-W-95,104O); and Ricoh USA, Inc.,
IT Infrastructure division, a subsidiary of Ricoh Americas
Holdings Inc., West Caldwell, New Jersey (TA-W-95,104P)
(hereafter referred as "Ricoh USA, Inc.") who are engaged in
activities related to the supply of end user IT support services
meet the worker group certification criteria under Section
222(a) of the Act, 19 U.S.C. § 2272(a). In accordance with
Section 223 of the Act, 19 U.S.C. § 2273, I make the following
certification:
"All workers of Ricoh USA, Inc., IT Infrastructure
division, a subsidiary of Ricoh Americas Holdings Inc.,
Malvern, Pennsylvania (TA-W-95,104); Ricoh USA, Inc., IT
Infrastructure division, a subsidiary of Ricoh Americas
Holdings Inc., Boulder, Colorado (TA-W-95,104A); Ricoh USA,
Inc., IT Infrastructure division, a subsidiary of Ricoh
Americas Holdings Inc., Buffalo, New York (TA-W-95,104B);
Ricoh USA, Inc., IT Infrastructure division, a subsidiary
of Ricoh Americas Holdings Inc., Chicago, Illinois (TA-W-
95,104C); Ricoh USA, Inc., IT Infrastructure division, a
subsidiary of Ricoh Americas Holdings Inc., Concord,
California (TA-W-95,104D); Ricoh USA, Inc., IT
Infrastructure division, a subsidiary of Ricoh Americas
Holdings Inc., Duluth, Georgia (TA-W-95,104E); Ricoh USA,
Inc., IT Infrastructure division, a subsidiary of Ricoh
Americas Holdings Inc., Fenton, Missouri (TA-W-95,104F);
Ricoh USA, Inc., IT Infrastructure division, a subsidiary
of Ricoh Americas Holdings Inc., Houston, Texas (TA-W-
95,104G); Ricoh USA, Inc., IT Infrastructure division, a
subsidiary of Ricoh Americas Holdings Inc., Irvine,
California (TA-W-95,104H); Ricoh USA, Inc., IT
Infrastructure division, a subsidiary of Ricoh Americas
Holdings Inc., Lawrenceville, Georgia (TA-W-95,104I); Ricoh
USA, Inc., IT Infrastructure division, a subsidiary of
Ricoh Americas Holdings Inc., Macon, Georgia (TA-W-
95,104J); Ricoh USA, Inc., IT Infrastructure division, a
subsidiary of Ricoh Americas Holdings Inc., Maitland,
Florida (TA-W-95,104K); Ricoh USA, Inc., IT Infrastructure
division, a subsidiary of Ricoh Americas Holdings Inc.,
Nashville, Tennessee (TA-W-95,104L); Ricoh USA, Inc., IT
Infrastructure division, a subsidiary of Ricoh Americas
Holdings Inc., Phoenix, Arizona (TA-W-95,104M); Ricoh USA,
Inc., IT Infrastructure division, a subsidiary of Ricoh
Americas Holdings Inc., Tucker, Georgia (TA-W-95,104N);
Ricoh USA, Inc., IT Infrastructure division, a subsidiary
of Ricoh Americas Holdings Inc., Wayne, Pennsylvania, (TA-
W-95,104O); and Ricoh USA, Inc., IT Infrastructure
division, a subsidiary of Ricoh Americas Holdings Inc.,
West Caldwell, New Jersey (TA-W-95,104P), who became
totally or partially separated from employment on or after
August 21, 2018 through two years from the date of
certification, and all workers in the group threatened with
total or partial separation from employment on the date of
certification through two years from the date of
certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act of
1974, as amended."
Signed in Washington, D.C. this 1st day of December 2019.

/s/Hope D. Kinglock
______________________________
HOPE D. KINGLOCK
Certifying Officer, Office of
Trade Adjustment Assistance