Petitioner Type: Company
Impact Date: 07/30/2018
Filed Date: 07/31/2019
Most Recent Update: 09/20/2019
Determination Date: 09/20/2019
Expiration Date: 09/20/2021
Other Worker Groups on This Petition
DEPARTMENT OF LABOR
Employment and Training Administration
TA-W-95,027
KCI USA, INC.
SAN ANTONIO ADVANTAGE CENTER
A SUBSIDIARY OF KCI LICENSING, INC.
INCLUDING ON-SITE LEASED WORKERS FROM AEROTEK
SAN ANTONIO, TEXAS
TA-W-95,027A
KCI USA, INC.
CHARLOTTE ADVANTAGE CENTER
A SUBSIDIARY OF KCI LICENSING, INC.
INCLUDING ON-SITE LEASED WORKERS FROM AEROTEK
CHARLOTTE, NORTH CAROLINA
Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance
In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor herein
presents the results of an investigation regarding certification
of eligibility to apply for worker adjustment assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the workers
in such workers' firm have become totally or partially
separated, or are threatened to become totally or
partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of articles
or supply of services like or directly competitive with
those produced/supplied by the workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.
The investigation was initiated in response to a petition
filed on July 31, 2019 by an other authorized representative on
behalf of workers of KCI USA, Inc., San Antonio Advantage Center,
a subsidiary of KCI Licensing, Inc., including on-site leased
workers from Aerotek, San Antonio, Texas (TA-W-95,027) and KCI
USA, Inc., Charlotte Advantage Center, a subsidiary of KCI
Licensing, Inc., including on-site leased workers from Aerotek,
Charlotte, North Carolina (TA-W-95,027A) (KCI USA, Inc.). The
workers' firm is engaged in activities related to the supply of
call center/contact center operations (order placement, status,
customer questions, etc.), delivery scheduling, order fulfillment
services (order validation, review, etc.), document collection
activities related to billing of products and services and general
billing/collections functions.
During the course of the investigation, information was
collected from the workers' firm and the petitioner.
Section 222(a)(1) has been met because a significant number
or proportion of the workers in such workers' firm have become
totally or partially separated, or are threatened to become
totally or partially separated.
Section 222(a)(2)(B) has been met because the workers' firm
has acquired from a foreign country services like or directly
competitive with services supplied by the workers which
contributed importantly to worker group separations at KCI USA,
Inc.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of KCI USA, Inc., San
Antonio Advantage Center, a subsidiary of KCI Licensing, Inc.,
including on-site leased workers from Aerotek, San Antonio,
Texas (TA-W-95,027) and KCI USA, Inc., Charlotte Advantage
Center, a subsidiary of KCI Licensing, Inc., including on-site
leased workers from Aerotek, Charlotte, North Carolina (TA-W-
95,027A), who are engaged in activities related to the supply of
call center/contact center operations (order placement, status,
customer questions, etc.), delivery scheduling, order fulfillment
services (order validation, review, etc.), document collection
activities related to billing of products and services and general
billing/collections functions meet the worker group certification
criteria under Section 222(a) of the Act, 19 U.S.C. § 2272(a). In
accordance with Section 223 of the Act, 19 U.S.C. § 2273, I make
the following certification:
"All workers of KCI USA, Inc., San Antonio Advantage
Center, a subsidiary of KCI Licensing, Inc., including on-
site leased workers from Aerotek, San Antonio, Texas (TA-W-
95,027) and KCI USA, Inc., Charlotte Advantage Center, a
subsidiary of KCI Licensing, Inc., including on-site leased
workers from Aerotek, Charlotte, North Carolina (TA-W-
95,027A), who became totally or partially separated from
employment on or after July 30, 2018 through two years from
the date of certification, and all workers in the group
threatened with total or partial separation from employment
on the date of certification through two years from the date
of certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act of
1974, as amended."
Signed in Washington, D.C. this 20th day of September 2019.
/s/Jessica R. Webster
______________________________
JESSICA R. WEBSTER
Certifying Officer, Office of
Trade Adjustment Assistance
Employment and Training Administration
TA-W-95,027
KCI USA, INC.
SAN ANTONIO ADVANTAGE CENTER
A SUBSIDIARY OF KCI LICENSING, INC.
INCLUDING ON-SITE LEASED WORKERS FROM AEROTEK
SAN ANTONIO, TEXAS
TA-W-95,027A
KCI USA, INC.
CHARLOTTE ADVANTAGE CENTER
A SUBSIDIARY OF KCI LICENSING, INC.
INCLUDING ON-SITE LEASED WORKERS FROM AEROTEK
CHARLOTTE, NORTH CAROLINA
Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance
In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor herein
presents the results of an investigation regarding certification
of eligibility to apply for worker adjustment assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the workers
in such workers' firm have become totally or partially
separated, or are threatened to become totally or
partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of articles
or supply of services like or directly competitive with
those produced/supplied by the workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.
The investigation was initiated in response to a petition
filed on July 31, 2019 by an other authorized representative on
behalf of workers of KCI USA, Inc., San Antonio Advantage Center,
a subsidiary of KCI Licensing, Inc., including on-site leased
workers from Aerotek, San Antonio, Texas (TA-W-95,027) and KCI
USA, Inc., Charlotte Advantage Center, a subsidiary of KCI
Licensing, Inc., including on-site leased workers from Aerotek,
Charlotte, North Carolina (TA-W-95,027A) (KCI USA, Inc.). The
workers' firm is engaged in activities related to the supply of
call center/contact center operations (order placement, status,
customer questions, etc.), delivery scheduling, order fulfillment
services (order validation, review, etc.), document collection
activities related to billing of products and services and general
billing/collections functions.
During the course of the investigation, information was
collected from the workers' firm and the petitioner.
Section 222(a)(1) has been met because a significant number
or proportion of the workers in such workers' firm have become
totally or partially separated, or are threatened to become
totally or partially separated.
Section 222(a)(2)(B) has been met because the workers' firm
has acquired from a foreign country services like or directly
competitive with services supplied by the workers which
contributed importantly to worker group separations at KCI USA,
Inc.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of KCI USA, Inc., San
Antonio Advantage Center, a subsidiary of KCI Licensing, Inc.,
including on-site leased workers from Aerotek, San Antonio,
Texas (TA-W-95,027) and KCI USA, Inc., Charlotte Advantage
Center, a subsidiary of KCI Licensing, Inc., including on-site
leased workers from Aerotek, Charlotte, North Carolina (TA-W-
95,027A), who are engaged in activities related to the supply of
call center/contact center operations (order placement, status,
customer questions, etc.), delivery scheduling, order fulfillment
services (order validation, review, etc.), document collection
activities related to billing of products and services and general
billing/collections functions meet the worker group certification
criteria under Section 222(a) of the Act, 19 U.S.C. § 2272(a). In
accordance with Section 223 of the Act, 19 U.S.C. § 2273, I make
the following certification:
"All workers of KCI USA, Inc., San Antonio Advantage
Center, a subsidiary of KCI Licensing, Inc., including on-
site leased workers from Aerotek, San Antonio, Texas (TA-W-
95,027) and KCI USA, Inc., Charlotte Advantage Center, a
subsidiary of KCI Licensing, Inc., including on-site leased
workers from Aerotek, Charlotte, North Carolina (TA-W-
95,027A), who became totally or partially separated from
employment on or after July 30, 2018 through two years from
the date of certification, and all workers in the group
threatened with total or partial separation from employment
on the date of certification through two years from the date
of certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act of
1974, as amended."
Signed in Washington, D.C. this 20th day of September 2019.
/s/Jessica R. Webster
______________________________
JESSICA R. WEBSTER
Certifying Officer, Office of
Trade Adjustment Assistance