DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-94,965

AT&T BUSINESS-GLOBAL OPERATIONS & SERVICES
DELIVERY EXCELLENCE-GLOBAL PRODUCT ORDERING
BUSINESS VOIP TEAM
A SUBSIDIARY OF AT&T SERVICES, INC.
WHICH IS A WHOLLY-OWNED SUBSIDIARY OF AT&T INC.
GRAND RAPIDS, MICHIGAN

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the
workers in such workers' firm have become totally or
partially separated, or are threatened to become
totally or partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of
articles or supply of services like or directly
competitive with those produced/supplied by the
workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.

The investigation was initiated in response to a petition
filed on July 3, 2019, by a state workforce office on behalf of
workers of AT&T Business-Global Operations & Services, Delivery
Excellence-Global Product Ordering, Business VOIP Team, a
subsidiary of AT&T Services, Inc., which is a wholly-owned
subsidiary of AT&T Inc., Grand Rapids, Michigan ("Business VOIP
Team"). Workers of the Business VOIP Team are engaged in
activities related to the supply of voice over internet protocol
(VOIP) services which supports sales to AT&T business customers.
During the course of the investigation, information was
collected from the petitioner and workers' firm.
Section 222(a)(1) has been met because a significant
number or proportion of the workers in such workers' firm have
become totally or partially separated, or are threatened to
become totally or partially separated.
Section 222(a)(2)(B) has been met because the workers'
firm has acquired from a foreign country services like or
directly competitive with services supplied by the workers which
contributed importantly to the worker group separations for
the Business VOIP Team in Grand Rapids, Michigan.


Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of AT&T Business-Global
Operations & Services, Delivery Excellence-Global Product
Ordering, Business VOIP Team, a subsidiary of AT&T Services,
Inc., which is a wholly-owned subsidiary of AT&T Inc., Grand
Rapids, Michigan, who are engaged in activities related to the
supply of voice over internet protocol (VOIP) services, meet the
worker group certification criteria under Section 222(a) of the
Act, 19 U.S.C. § 2272(a). In accordance with Section 223 of the
Act, 19 U.S.C. § 2273, I make the following certification:
"All workers of AT&T Business-Global Operations & Services,
Delivery Excellence-Global Product Ordering, Business VOIP
Team, a subsidiary of AT&T Services, Inc., which is a
wholly-owned subsidiary of AT&T Inc., Grand Rapids,
Michigan, who became totally or partially separated from
employment on or after July 2, 2018, through two years from
the date of certification, and all workers in the group
threatened with total or partial separation from employment
on the date of certification through two years from the
date of certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act of
1974, as amended."
Signed in Washington, D.C. this 30th day of July 2019.

/s/Hope D. Kinglock
______________________________
HOPE D. KINGLOCK
Certifying Officer, Office of
Trade Adjustment Assistance