DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-94,727

HSN, INC.
IT SERVICE CENTER/HELPDESK
A WHOLLY-OWNED SUBSIDIARY OF QVC, INC.
ST. PETERSBURG, FLORIDA

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor herein
presents the results of an investigation regarding certification
of eligibility to apply for worker adjustment assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the workers
in such workers' firm have become totally or partially
separated, or are threatened to become totally or
partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of articles
or supply of services like or directly competitive with
those produced/supplied by the workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have
contributed importantly to the workers'
separation or threat of separation.

The investigation was initiated in response to a petition
filed on April 12, 2019 on behalf of former workers of HSN, Inc.,
IT Service Center/Helpdesk, a wholly-owned subsidiary of QVC,
Inc., St. Petersburg, Florida. The workers are engaged in
activities related to the supply of IT technical support related
to software functions, errors, usability, or general questions.
The subject worker group does not include on-site leased
workers.
Section 222(a)(1) has been met because a significant number
or proportion of the workers at HSN, Inc., IT Service
Center/Helpdesk, a wholly-owned subsidiary of QVC, Inc., St.
Petersburg, Florida have become totally or partially separated, or
are threatened to become totally or partially separated.
Section 222(a)(2)(B) has been met because the workers' firm
has shifted to a foreign country the supply of services like or
directly competitive with the IT technical support related to
software functions, errors, usability, or general questions
supplied by the subject workers which contributed importantly to
worker group separations at HSN, Inc., IT Service Center/Helpdesk,
a wholly-owned subsidiary of QVC, Inc., St. Petersburg, Florida.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of HSN, Inc., IT Service
Center/Helpdesk, a wholly-owned subsidiary of QVC, Inc., St.
Petersburg, Florida, who are engaged in activities related to the
IT technical support related to software functions, errors,
usability, or general questions, meet the worker group
certification criteria under Section 222(a) of the Act, 19 U.S.C.
§ 2272(a). In accordance with Section 223 of the Act, 19 U.S.C. §
2273, I make the following certification:
"All workers of HSN, Inc., IT Service Center/Helpdesk, a
wholly-owned subsidiary of QVC, Inc., St. Petersburg,
Florida, who became totally or partially separated from
employment on or after April 11, 2018, through two years from
the date of certification, and all workers in the group
threatened with total or partial separation from employment
on the date of certification through two years from the date
of certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act of
1974, as amended."
Signed in Washington, D.C. this 23rd day of July 2019.

/s/Jessica R. Webster
______________________________
JESSICA R. WEBSTER
Certifying Officer, Office of
Trade Adjustment Assistance