DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-94,213

CITIZENS BANK, NATIONAL ASSOCIATION
A SUBSIDIARY OF CITIZENS FINANCIAL GROUP, INC.
HOME MORTGAGE OPERATIONS DIVISION
GLEN ALLEN, VIRGINIA

TA-W-94,213A

CITIZENS BANK, NATIONAL ASSOCIATION
A SUBSIDIARY OF CITIZENS FINANCIAL GROUP, INC.
HOME MORTGAGE OPERATIONS DIVISION
INCLUDING ON-SITE LEASED WORKERS FROM
RANDSTAD AND CHECKS AND BALANCES
WARWICK, RHODE ISLAND

TA-W-94,213B

CITIZENS BANK, NATIONAL ASSOCIATION
A SUBSIDIARY OF CITIZENS FINANCIAL GROUP, INC.
HOME MORTGAGE OPERATIONS DIVISION
CINCINNATI, OHIO

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the
workers in such workers' firm have become totally or
partially separated, or are threatened to become
totally or partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of
articles or supply of services like or directly
competitive with those produced/supplied by the
workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.

The investigation was initiated in response to a petition
filed on October 9, 2018 by state workforce office on behalf of
workers of Citizens Bank, National Association, a subsidiary of
Citizens Financial Group, Inc., Home Mortgage Operations
Division, Glen Allen, Virginia (TA-W-94,213), and Citizens
Bank, National Association, a subsidiary of Citizens Financial
Group, Inc., Home Mortgage Operations Division, including on-
site leased workers from Randstad and Checks and Balances,
Warwick, Rhode Island (TA-W-94,213A), and Citizens Bank,
National Association, a subsidiary of Citizens Financial
Group, Inc., Home Mortgage Operations Division, Cincinnati,
Ohio (TA-W-94,213B), (herein referred to as "Citizens Bank").
The workers' firm is engaged in activities related to the
service of home mortgage operations. Workers from the subject
firm are not separately identifiable by service supplied.
During the course of the investigation, information was
collected from the workers' firm and the petitioner.
Section 222(a)(1) has been met because a significant
number or proportion of the workers in such workers' firm have
become totally or partially separated, or are threatened to
become totally or partially separated.
Section 222(a)(2)(B) has been met because the workers'
firm has acquired from a foreign country services like or
directly competitive with services supplied by the workers which
contributed importantly to worker group separations at
Citizens Bank.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Citizens Bank,
National Association, a subsidiary of Citizens Financial
Group, Inc., Home Mortgage Operations Division, Glen Allen,
Virginia (TA-W-94,213), and Citizens Bank, National
Association, a subsidiary of Citizens Financial Group, Inc.,
Home Mortgage Operations Division, including on-site leased
workers from Randstad and Checks and Balances, Warwick, Rhode
Island (TA-W-94,213A), and Citizens Bank, National
Association, a subsidiary of Citizens Financial Group, Inc.,
Home Mortgage Operations Division, Cincinnati, Ohio (TA-W-
94,213B), who are engaged in activities related to the supply of
home mortgage operations meet the worker group certification
criteria under Section 222(a) of the Act, 19 U.S.C. § 2272(a).
In accordance with Section 223 of the Act, 19 U.S.C. § 2273, I
make the following certification:



















"All workers of Citizens Bank, National Association, a
subsidiary of Citizens Financial Group, Inc., Home
Mortgage Operations Division, Glen Allen, Virginia (TA-W-
94,213), and Citizens Bank, National Association, a
subsidiary of Citizens Financial Group, Inc., Home
Mortgage Operations Division, including on-site leased
workers from Randstad and Checks and Balances, Warwick,
Rhode Island (TA-W-94,213A), and Citizens Bank, National
Association, a subsidiary of Citizens Financial Group,
Inc., Home Mortgage Operations Division, Cincinnati, Ohio
(TA-W-94,213B), who became totally or partially separated
from employment on or after October 5, 2017 through two
years from the date of certification, and all workers in
the group threatened with total or partial separation from
employment on the date of certification through two years
from the date of certification, are eligible to apply for
adjustment assistance under Chapter 2 of Title II of the
Trade Act of 1974, as amended."
Signed in Washington, D.C. this 11th day of December 2018.

/s/Jacquelyn R. Mendelsohn
______________________________
JACQUELYN R. MENDELSOHN
Certifying Officer, Office of
Trade Adjustment Assistance