DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-93,637

OPTUM OPERATIONS/POPULATION HEALTH MANAGEMENT DIVISION
COMMERCIAL CHANNEL/CLINICAL CALL UNIT'S COACHING -
NATIONAL ACCOUNTS DEPARTMENT
A SUBSIDIARY OF UNITEDHEALTHCARE SERVICES, INC.
EDEN PRAIRIE, MINNESOTA

TA-W-93,637A

OPTUM OPERATIONS/POPULATION HEALTH MANAGEMENT DIVISION
COMMERCIAL CHANNEL/CLINICAL CALL UNIT'S COACHING -
NATIONAL ACCOUNTS DEPARTMENT
A SUBSIDIARY OF UNITEDHEALTHCARE SERVICES, INC.
ATLANTA, GEORGIA

TA-W-93,637B

OPTUM OPERATIONS/POPULATION HEALTH MANAGEMENT DIVISION
COMMERCIAL CHANNEL/CLINICAL CALL UNIT'S COACHING -
NATIONAL ACCOUNTS DEPARTMENT
A SUBSIDIARY OF UNITEDHEALTHCARE SERVICES, INC.
TONAWANDA, NEW YORK

TA-W-93,637C

OPTUM OPERATIONS/POPULATION HEALTH MANAGEMENT DIVISION
COMMERCIAL CHANNEL/CLINICAL CALL UNIT'S COACHING -
NATIONAL ACCOUNTS DEPARTMENT
A SUBSIDIARY OF UNITEDHEALTHCARE SERVICES, INC.
RICHARDSON, TEXAS

TA-W-93,637D

OPTUM OPERATIONS/POPULATION HEALTH MANAGEMENT DIVISION
COMMERCIAL CHANNEL/CLINICAL CALL UNIT'S COACHING -
NATIONAL ACCOUNTS DEPARTMENT
A SUBSIDIARY OF UNITEDHEALTHCARE SERVICES, INC.
LISLE, ILLINOIS

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the
workers in such workers' firm have become totally or
partially separated, or are threatened to become
totally or partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of
articles or supply of services like or directly
competitive with those produced/supplied by the
workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.

The investigation was initiated in response to a petition
filed on March 14, 2018 by a state workforce office on behalf
of workers of Optum Operations/Population Health Management
division, Commercial Channel/Clinical Call unit's Coaching -
National Accounts department, a subsidiary of UnitedHealthcare
Services, Inc., Eden Prairie, Minnesota (TA-W-93,637); Optum
Operations/Population Health Management division, Commercial
Channel/Clinical Call unit's Coaching - National Accounts
department, a subsidiary of UnitedHealthcare Services, Inc.,
Atlanta, Georgia (TA-W-93,637A); Optum Operations/Population
Health Management division, Commercial Channel/Clinical Call
unit's Coaching - National Accounts department, a subsidiary of
UnitedHealthcare Services, Inc., Tonawanda, New York (TA-W-
93,637B); Optum Operations/Population Health Management
division, Commercial Channel/Clinical Call unit's Coaching -
National Accounts department, a subsidiary of UnitedHealthcare
Services, Inc., Richardson, Texas (TA-W-93,637C), and Optum
Operations/Population Health Management division, Commercial
Channel/Clinical Call unit's Coaching - National Accounts
department, a subsidiary of UnitedHealthcare Services, Inc.,
Lisle, Illinois (TA-W-93,637D)[Optum]. The workers' firm is
engaged in activities related to the supply of establishing
personalized wellness plans with clients to meet their
physical and emotional health goals (wellness coaches) and
overseeing the day-to-day wellness operation to promote
consumer engagement and meet client and product wellness
objectives (wellness supervisors) services.
During the course of the investigation, information was
collected from the workers' firm and the petitioner.
Section 222(a)(1) has been met because a significant
number or proportion of the workers in such workers' firm have
become totally or partially separated, or are threatened to
become totally or partially separated.
Section 222(a)(2)(B) has been met because the workers'
firm has shifted to a foreign country the supply of a service
like or directly competitive with the service supplied by the
workers which contributed importantly to worker group
separations at Optum.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Optum
Operations/Population Health Management division, Commercial
Channel/Clinical Call unit's Coaching - National Accounts
department, a subsidiary of UnitedHealthcare Services, Inc.,
Eden Prairie, Minnesota (TA-W-93,637); Optum
Operations/Population Health Management division, Commercial
Channel/Clinical Call unit's Coaching - National Accounts
department, a subsidiary of UnitedHealthcare Services, Inc.,
Atlanta, Georgia (TA-W-93,637A); Optum Operations/Population
Health Management division, Commercial Channel/Clinical Call
unit's Coaching - National Accounts department, a subsidiary of
UnitedHealthcare Services, Inc., Tonawanda, New York (TA-W-
93,637B); Optum Operations/Population Health Management
division, Commercial Channel/Clinical Call unit's Coaching -
National Accounts department, a subsidiary of UnitedHealthcare
Services, Inc., Richardson, Texas (TA-W-93,637C), and Optum
Operations/Population Health Management division, Commercial
Channel/Clinical Call unit's Coaching - National Accounts
department, a subsidiary of UnitedHealthcare Services, Inc.,
Lisle, Illinois (TA-W-93,637D), who are engaged in activities
related to the supply of establishing personalized wellness
plans with clients to meet their physical and emotional health
goals (wellness coaches) and overseeing the day-to-day
wellness operation to promote consumer engagement and meet
client and product wellness objectives (wellness supervisors)
services meet the worker group certification criteria under
Section 222(a) of the Act, 19 U.S.C. § 2272(a). In accordance
with Section 223 of the Act, 19 U.S.C. § 2273, I make the
following certification:
"All workers of Optum Operations/Population Health
Management division, Commercial Channel/Clinical Call
unit's Coaching - National Accounts department, a
subsidiary of UnitedHealthcare Services, Inc., Eden
Prairie, Minnesota (TA-W-93,637); Optum
Operations/Population Health Management division,
Commercial Channel/Clinical Call unit's Coaching - National
Accounts department, a subsidiary of UnitedHealthcare
Services, Inc., Atlanta, Georgia (TA-W-93,637A); Optum
Operations/Population Health Management division,
Commercial Channel/Clinical Call unit's Coaching - National
Accounts department, a subsidiary of UnitedHealthcare
Services, Inc., Tonawanda, New York (TA-W-93,637B); Optum
Operations/Population Health Management division,
Commercial Channel/Clinical Call unit's Coaching -
National Accounts department, a subsidiary of
UnitedHealthcare Services, Inc., Richardson, Texas (TA-W-
93,637C), and Optum Operations/Population Health Management
division, Commercial Channel/Clinical Call unit's Coaching
- National Accounts department, a subsidiary of
UnitedHealthcare Services, Inc., Lisle, Illinois (TA-W-
93,637D), who became totally or partially separated from
employment on or after March 13, 2017, through two years
from the date of certification, and all workers in the
group threatened with total or partial separation from
employment on the date of certification through two years
from the date of certification, are eligible to apply for
adjustment assistance under Chapter 2 of Title II of the
Trade Act of 1974, as amended."
Signed in Washington, D.C. this 16th day of April 2018.

/s/Hope D. Kinglock
______________________________
HOPE D. KINGLOCK
Certifying Officer, Office of
Trade Adjustment Assistance