DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-93,563

TELVISTA, INC.
DANVILLE, VIRGINIA

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the workers in such
workers' firm have become totally or partially separated, or
are threatened to become totally or partially separated; and

(2)(A)(i) the sales or production, or both, of such firm have
decreased absolutely; and

(ii)(I) imports of articles or services like or directly
competitive with articles produced or services supplied by
such firm have increased; and

(iii) the increase in imports described in clause (ii)
contributed importantly to such workers' separation or
threat of separation and to the decline in the sales or
production of such firm.

The investigation was initiated in response to a petition
filed on February 20, 2018 by a state workforce office on
behalf of workers of Telvista, Inc., Danville, Virginia
("Telvista, Inc."). The workers' firm is engaged in activities
related to the supply of call center outsourcing services.
During the course of the investigation, information was
collected from the workers' firm and the petitioner.
Section 222(a)(1) has been met because a significant
number or proportion of the workers in such workers' firm have
become totally or partially separated, or are threatened to
become totally or partially separated.
Section 222(a)(2)(A)(i) has been met because the sales
and/or production of call center outsourcing services by
Telvista, Inc. have decreased absolutely.
Section 222(a)(2)(A)(ii) has been met because increased
reliance on company imports of services like or directly
competitive with the services supplied by Telvista, Inc. have
increased.
Finally, Section 222(a)(2)(A)(iii) has been met because
increased reliance on company imports contributed importantly
to the worker group separations and sales/production declines
at Telvista, Inc.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Telvista, Inc.,
Danville, Virginia, who are engaged in activities related to the
supply of call center outsourcing services meet the worker group
certification criteria under Section 222(a) of the Act, 19
U.S.C. § 2272(a). In accordance with Section 223 of the Act, 19
U.S.C. § 2273, I make the following certification:
"All workers of Telvista, Inc., Danville, Virginia, who
became totally or partially separated from employment on or
after February 16, 2017 through two years from the date of
certification, and all workers in the group threatened with
total or partial separation from employment on the date of
certification through two years from the date of
certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act of
1974, as amended."
Signed in Washington, D.C. this 29th day of March 2018.

/s/Hope D. Kinglock
______________________________
HOPE D. KINGLOCK
Certifying Officer, Office of
Trade Adjustment Assistance