DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-93,153

IQOR GLOBAL SERVICES LLC
INCLUDING ON-SITE LEASED WORKERS FROM
SMX STAFFING
ST. PETERSBURG, FLORIDA

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the
workers in such workers' firm have become totally or
partially separated, or are threatened to become
totally or partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of
articles or supply of services like or directly
competitive with those produced/supplied by the
workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.

The investigation was initiated in response to a petition
filed on September 19, 2017 on behalf of workers of iQor Global
Services LLC, St. Petersburg, Florida (iQor Global Services
LLC). The workers' firm is engaged in activities related to the
supply of repair services. The subject worker group includes
on-site leased/temporary workers from SMX Staffing.
During the course of the investigation, information was
collected from the petition, and workers' firm.
Section 222(a)(1) has been met because a significant
number or proportion of the workers in such workers' firm have
become totally or partially separated, or are threatened to
become totally or partially separated.
Section 222(a)(2)(B) has been met because the workers'
firm has shifted to a foreign country the supply of services
like or directly competitive with the services supplied by the
workers which contributed importantly to worker group
separations at iQor Global Services LLC.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of iQor Global Services
LLC, St. Petersburg, Florida, who are engaged in activities
related to the supply of repair services, meet the worker group
certification criteria under Section 222(a) of the Act, 19
U.S.C. § 2272(a). In accordance with Section 223 of the Act, 19
U.S.C. § 2273, I make the following certification:
"All workers of iQor Global Services LLC, including on-site
leased workers from SMX Staffing, St. Petersburg, Florida,
who became totally or partially separated from employment
on or after September 18, 2016 through two years from the
date of certification, and all workers in the group
threatened with total or partial separation from employment
on the date of certification through two years from the
date of certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act of
1974, as amended."
Signed in Washington, D.C. this 11th day of January 2018.

/s/Del Min Amy Chen
______________________________
DEL MIN AMY CHEN
Certifying Officer, Office of
Trade Adjustment Assistance