DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-92,627

AMERIDIAL INC.
SPINDALE, NORTH CAROLINA

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the workers in such
workers' firm have become totally or partially separated, or
are threatened to become totally or partially separated; and
(2)(A)(i) the sales or production, or both, of such firm have
decreased absolutely; and
(ii)(I) imports of articles or services like or directly
competitive with articles produced or services supplied by
such firm have increased; and
(iii) the increase in imports described in clause (ii)
contributed importantly to such workers' separation or
threat of separation and to the decline in the sales or
production of such firm.

The investigation was initiated in response to a petition
filed on February 8, 2017 on behalf of workers of Ameridial
Inc., Spindale, North Carolina (subject firm). The subject
firm is engaged in activities related to the supply of call
center services. The subject worker group does not include
on-site leased workers.
During the course of the investigation, information was
collected from the workers' firm and the subject firm's major
declining customer(s).
Section 222(a)(1) has been met because a significant
number or proportion of the workers in such workers' firm have
become totally or partially separated, or are threatened to
become totally or partially separated.
Section 222(a)(2)(A)(i) has been met because subject firm
sales and/or production have decreased absolutely.
Section 222(a)(2)(A)(ii) has been met because imports of
services like or directly competitive with the call center
services supplied by Ameridial have increased during the
relevant period when compared to the representative base
period.
Finally, Section 222(a)(2)(A)(iii) has been met because
increased imports contributed importantly to the worker group
separations and sales/production declines at Ameridial.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Ameridial, who are
engaged in activities related to the supply of call center
services, meet the worker group certification criteria under
Section 222(a) of the Act, 19 U.S.C. § 2272(a). In accordance
with Section 223 of the Act, 19 U.S.C. § 2273, I make the
following certification:
"All workers of Ameridial Inc., Spindale, North Carolina,
who became totally or partially separated from employment
on or after February 7, 2016 through two years from the
date of certification, and all workers in the group
threatened with total or partial separation from employment
on the date of certification through two years from the
date of certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act of
1974, as amended."
Signed in Washington, D.C. this 14th day of June 2017.
/s/Del Min Amy Chen
______________________________
DEL MIN AMY CHEN
Certifying Officer, Office of
Trade Adjustment Assistance