DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-92,473

INTERNATIONAL BUSINESS MACHINES CORPORATION (IBM)
GLOBAL TECHNOLOGY SERVICES (GTS)
QRDA DEPARTMENT
ARMONK, NEW YORK

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor herein
presents the results of an investigation regarding certification
of eligibility to apply for worker adjustment assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the workers
in such workers' firm have become totally or partially
separated, or are threatened to become totally or
partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of articles
or supply of services like or directly competitive with
those produced/supplied by the workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.

The investigation was initiated in response to a petition
filed on December 8, 2016 on behalf of workers of International
Business Machines Corporation (IBM), Global Technology Services
(GTS), QRDA Department, Armonk, New York [herein referred to as
"International Business Machines Corporation (IBM)"]. The
workers at the subject firm are engaged in activities related to
the supply of service delivery services including profitability,
cost management, staffing, services level agreement attainment,
customer satisfaction, and security compliance services.
During the course of the investigation, information was
collected from the petitioner and the workers' firm.
Section 222(a)(1) has been met because a significant number
or proportion of the workers in such workers' firm have become
totally or partially separated, or are threatened to become
totally or partially separated.
Section 222(a)(2)(B) has been met because the workers' firm
has shifted to a foreign country the supply of a service like or
directly competitive with the service supplied by the workers
which contributed importantly to worker group separations at
International Business Machines Corporation (IBM).
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of International Business
Machines Corporation (IBM), Global Technology Services (GTS),
QRDA Department, Armonk, New York, who are engaged in activities
related to the supply of service delivery services including
profitability, cost management, staffing, services level agreement
attainment, customer satisfaction, and security compliance
services meet the worker group certification criteria under
Section 222(a) of the Act, 19 U.S.C. § 2272(a). In accordance with
Section 223 of the Act, 19 U.S.C. § 2273, I make the following
certification:
"All workers International Business Machines Corporation
(IBM), Global Technology Services (GTS), QRDA Department,
Armonk, New York, who became totally or partially separated
from employment on or after December 7, 2015 through two
years from the date of certification, and all workers in the
group threatened with total or partial separation from
employment on the date of certification through two years
from the date of certification, are eligible to apply for
adjustment assistance under Chapter 2 of Title II of the
Trade Act of 1974, as amended."
Signed in Washington, D.C. this 25th day of February 2017.
/s/Hope D. Kinglock
______________________________
HOPE D. KINGLOCK
Certifying Officer, Office of
Trade Adjustment Assistance