DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-92,226

HEWLETT PACKARD ENTERPRISE SERVICES
SERVICE REQUEST MANAGEMENT DIVISION
A SUBSIDIARY OF HEWLETT PACKARD ENTERPRISE
INCLUDING WORKERS WHOSE UNEMPLOYMENT INSURANCE (UI) WAGES
ARE REPORTED UNDER HP, INC.
PONTIAC, MICHIGAN

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor herein
presents the results of an investigation regarding certification
of eligibility to apply for worker adjustment assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the workers
in such workers' firm have become totally or partially
separated, or are threatened to become totally or
partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of articles
or supply of services like or directly competitive with
those produced/supplied by the workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.

The investigation was initiated in response to a petition
filed on September 20, 2016 by a state workforce official on
behalf of the workers of Hewlett Packard Enterprise Services,
Service Request Management Division, a subsidiary of Hewlett
Packard Enterprise, including workers whose unemployment
insurance (UI) wages are reported under HP, Inc., Pontiac,
Michigan (Hewlett Packard- Service Request Management Division).
Workers of Hewlett Packard are engaged in activities related to
the supply of customer request management services.
Section 222(a)(1) has been met because a significant number
or proportion of the workers at Hewlett Packard- Service Request
Management Division have become totally or partially separated, or
are threatened to become totally or partially separated.
Section 222(a)(2)(B) has been met because the workers' firm
has shifted to a foreign country the supply of services like or
directly competitive with the customer request management services
supplied by the subject workers, which contributed importantly to
worker group separations at Hewlett Packard Service Request Management
Division.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Hewlett Packard- Service
Request Management Division, who are engaged in activities related
to the supply of customer request services, meet the worker group
certification criteria under Section 222(a) of the Act, 19 U.S.C.
§ 2272(a). In accordance with Section 223 of the Act, 19 U.S.C. §
2273, I make the following certification:
"All workers of Hewlett Packard Enterprise Services, Service
Request Management Division, a subsidiary of Hewlett Packard
Enterprise, including workers whose unemployment insurance
(UI) wages are reported under HP, Inc., Pontiac, Michigan,
who became totally or partially separated from employment on
or after September 19, 2015 through two years from the date of
certification, and all workers in the group threatened with
total or partial separation from employment on the date of
certification through two years from the date of
certification, are eligible to apply for adjustment assistance
under Chapter 2 of Title II of the Trade Act of 1974, as
amended."
Signed in Washington, D.C. this 24th day of February 2017.
/s/Del Min Amy Chen
______________________________
DEL MIN AMY CHEN
Certifying Officer, Office of
Trade Adjustment Assistance