DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-91,819

CONDOR FLUGDIENST GMBH
A DIVISION OF THOMAS COOK GROUP
CUSTOMER SERVICE DIVISION
ITASCA, ILLINOIS


Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the
workers in such workers' firm have become totally or
partially separated, or are threatened to become
totally or partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of
articles or supply of services like or directly
competitive with those produced/supplied by the
workers' firm; OR
(II) there has been an acquisition from a
Foreign country by the workers' firm of
Articles/services that are like or directly
Competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.

The investigation was initiated in response to a petition
filed on May 18, 2016 by One-Stop Operator/Partner on behalf of
workers of Condor Flugdienst GmbH, A Division of Thomas Cook
Group, Customer Service Division, Itasca, Illinois (Condor-
Customer Service Division). The workers' firm is engaged in
activities related to the supply of airline services. The
subject worker group (Condor-Customer Service Division) is
engaged in the supply of customer services.
During the course of the investigation, information was
collected from the petitioner, the subject firm, and public
sources.
Section 222(a)(1) has been met because a significant
number or proportion of the workers in Condor-Customer Service
Division have become totally or partially separated, or are
threatened to become totally or partially separated.
Section 222(a)(2)(B) has been met because the workers'
firm has shifted to a foreign country the supply of a(n) service
like or directly competitive with the customer service supplied
by the subject workers which contributed importantly to worker
group separations at Condor-Customer Service Division.


Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Condor Flugdienst
GmbH, Customer Service Division, Itasca, Illinois, who are
engaged in activities related to the supply of customer
services, meet the worker group certification criteria under
Section 222(a) of the Act, 19 U.S.C. § 2272(a). In accordance
with Section 223 of the Act, 19 U.S.C. § 2273, I make the
following certification:
"All workers of Condor Flugdienst GmbH, A Division of
Thomas Cook Group, Customer Service Division, Itasca,
Illinois, who became totally or partially separated from
employment on or after May 17, 2015 through two years from
the date of certification, and all workers in the group
threatened with total or partial separation from employment
on the date of certification through two years from the
date of certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act of
1974, as amended."
Signed in Washington, D.C. this 31st day of March 2017.
/s/Del Min Amy Chen
______________________________
DEL MIN AMY CHEN
Certifying Officer, Office of
Trade Adjustment Assistance