DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-91,763

CIGNA
IT - CORE OPERATIONS PRODUCTION AND
TECHNICAL SUPPORT DEPARTMENT (COPTS)
BLOOMFIELD, CONNECTICUT

TA-W-91,763A

CIGNA
IT - CORE OPERATIONS PRODUCTION AND
TECHNICAL SUPPORT DEPARTMENT (COPTS)
WINDSOR, CONNECTICUT

TA-W-91,763B

CIGNA
IT - CORE OPERATIONS PRODUCTION AND
TECHNICAL SUPPORT DEPARTMENT (COPTS)
CHATTANOOGA, TENNESSEE

TA-W-91,763C

CIGNA
IT - CORE OPERATIONS PRODUCTION AND
TECHNICAL SUPPORT DEPARTMENT (COPTS)
FRANKLIN, TENNESSEE

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the
workers in such workers' firm have become totally or
partially separated, or are threatened to become
totally or partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of
articles or supply of services like or directly
competitive with those produced/supplied by the
workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.

The investigation was initiated in response to a petition
filed on May 3, 2016 by a state workforce office on behalf of
workers of Cigna, IT - Core Operations Production and Technical
Support Department (COPTS), Bloomfield, Connecticut (TA-W-
91,763); Cigna, IT - Core Operations Production and Technical
Support Department (COPTS), Windsor, Connecticut (TA-W-
91,763A); Cigna, IT - Core Operations Production and Technical
Support Department (COPTS), Chattanooga, Tennessee (TA-W-
91,763B), and Cigna, IT - Core Operations Production and
Technical Support Department (COPTS), Franklin, Tennessee (TA-
W-91,763C) (Cigna). The workers' firm is engaged in activities
related to the supply of 24 x 7 application support required to
maintain day to day healthy operations of key tools and
applications used by core Cigna business units, such as provider
and contract maintenance, claim payment, and client, customer,
product maintenance.
During the course of the investigation, information was
collected from the workers' firm and petitioner.
Section 222(a)(1) has been met because a significant
number or proportion of the workers in such workers' firm have
become totally or partially separated, or are threatened to
become totally or partially separated.
Section 222(a)(2)(B) has been met because the workers'
firm has acquired from a foreign country services like or
directly competitive with services supplied by the workers which
contributed importantly to worker group separations at Cigna.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Cigna, IT - Core
Operations Production and Technical Support Department
(COPTS), Bloomfield, Connecticut (TA-W-91,763); Cigna, IT -
Core Operations Production and Technical Support Department
(COPTS), Windsor, Connecticut (TA-W-91,763A); Cigna, IT - Core
Operations Production and Technical Support Department
(COPTS), Chattanooga, Tennessee (TA-W-91,763B), and Cigna, IT
- Core Operations Production and Technical Support Department
(COPTS), Franklin, Tennessee (TA-W-91,763C), who are engaged in
activities related to the supply of 24 x 7 application support
required to maintain day to day healthy operations of key tools
and applications used by core Cigna business units, such as
provider and contract maintenance, claim payment, and client,
customer, product maintenance meet the worker group
certification criteria under Section 222(a) of the Act, 19
U.S.C. § 2272(a). In accordance with Section 223 of the Act, 19
U.S.C. § 2273, I make the following certification:


"All workers of Cigna, IT - Core Operations Production and
Technical Support Department (COPTS), Bloomfield,
Connecticut (TA-W-91,763); Cigna, IT - Core Operations
Production and Technical Support Department (COPTS),
Windsor, Connecticut (TA-W-91,763A); Cigna, IT - Core
Operations Production and Technical Support Department
(COPTS), Chattanooga, Tennessee (TA-W-91,763B), and
Cigna, IT - Core Operations Production and Technical
Support Department (COPTS), Franklin, Tennessee (TA-W-
91,763C), who became totally or partially separated from
employment on or after May 2, 2015 through two years from
the date of certification, and all workers in the group
threatened with total or partial separation from employment
on the date of certification through two years from the
date of certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act of
1974, as amended."
Signed in Washington, D.C. this 19th day of January 2017.
/s/Hope D. Kinglock
______________________________
HOPE D. KINGLOCK
Certifying Officer, Office of
Trade Adjustment Assistance