DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-91,539

GENPACT, LLC - FARMINGTON HILLS OFFICE
A SUBSIDIARY OF GENPACT INTERNATIONAL, INC.
INCLUDING ON-SITE LEASED WORKERS FROM KELLY SERVICES, INC.
FARMINGTON HILLS, MICHIGAN

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the workers in such
workers' firm have become totally or partially separated, or
are threatened to become totally or partially separated; and

(2)(A)(i) the sales or production, or both, of such firm have
decreased absolutely; and

(ii)(I) imports of articles or services like or directly
competitive with articles produced or services supplied by
such firm have increased; and

(iii) the increase in imports described in clause (ii)
contributed importantly to such workers' separation or
threat of separation and to the decline in the sales or
production of such firm.

The investigation was initiated in response to a petition
filed on March 3, 2016 by a state workforce office on behalf of
workers of Genpact, LLC - Farmington Hills Office, a subsidiary
of Genpact International, Inc., including on-site leased
workers from Kelly Services, Inc., Farmington Hills, Michigan
(herein known as "Genpact, LLC"). The workers' firm is engaged
in activities related to the supply of customer service support
services for North American customers.
Section 222(a)(1) has been met because a significant
number or proportion of the workers in such workers' firm have
become totally or partially separated, or threatened with such
separation, during the relevant period.
Section 222(a)(2)(A)(i) has been met because the sales
of customer service support services by Genpact, LLC have
decreased absolutely.
Section 222(a)(2)(A)(ii) has been met because customer
imports of services like or directly competitive with the
service supplied by Genpact, LLC have increased.
Finally, Section 222(a)(2)(A)(iii) has been met because
increased customer imports contributed importantly to the
worker group separations and sales declines at Genpact, LLC.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Genpact, LLC -
Farmington Hills Office, a subsidiary of Genpact International,
Inc., including on-site leased workers from Kelly Services,
Inc., Farmington Hills, Michigan, who are engaged in activities
related to the supply of customer service support services meet
the worker group certification criteria under Section 222(a) of
the Act, 19 U.S.C. § 2272(a). In accordance with Section 223 of
the Act, 19 U.S.C. § 2273, I make the following certification:
"All workers of Genpact, LLC - Farmington Hills Office, a
subsidiary of Genpact International, Inc., including on-
site leased workers from Kelly Services, Inc., Farmington
Hills, Michigan, who became totally or partially separated
from employment on or after March 2, 2015 through two years
from the date of certification, and all workers in the
group threatened with total or partial separation from
employment on the date of certification through two years
from the date of certification, are eligible to apply for
adjustment assistance under Chapter 2 of Title II of the
Trade Act of 1974, as amended."
Signed in Washington, D.C. this 5th day of July 2016.
/s/Hope D. Kinglock
______________________________
HOPE D. KINGLOCK
Certifying Officer, Office of
Trade Adjustment Assistance