DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-91,514

ROYAL BANK OF SCOTLAND
ECHANNELS DELIVERY TEAM
GLOBAL TRANSACTIONS SERVICES DIVISION
A SUBSIDIARY OF THE ROYAL BANK OF SCOTLAND PLC
INCLUDING ON-SITE LEASED WORKERS FROM
TEK SYSTEMS AND SOFTWARE GUIDANCE AND ASSISTANCE (SGA)
CHICAGO, ILLINOIS

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor herein
presents the results of an investigation regarding certification
of eligibility to apply for worker adjustment assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the workers
in such workers' firm have become totally or partially
separated, or are threatened to become totally or
partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of articles
or supply of services like or directly competitive with
those produced/supplied by the workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.

The investigation was initiated in response to a petition
filed on February 25, 2016, by an American Job Center on behalf of
workers of Royal Bank of Scotland, eChannels Delivery Team, Global
Transactions Services Division, a subsidiary of The Royal Bank
of Scotland plc., Chicago, Illinois (Royal Bank of Scotland-
eChannels Delivery Team). The workers' firm is engaged in
activities related to the supply of support services for systems
and clients in the cash management business.
The subject worker group includes on-site leased workers from
TEK Systems and Software Guidance and Assistance (SGA).
During the course of the investigation, information was
collected from the workers' firm.
Section 222(a)(1) has been met because a significant number
or proportion of the workers in Royal Bank of Scotland-eChannels
Delivery Team have become totally or partially separated, or are
threatened to become totally or partially separated.
Section 222(a)(2)(B) has been met because the workers' firm
has shifted to a foreign country the supply of a(n) service like
or directly competitive with the service supplied by the workers
which contributed importantly to worker group separations at
Royal Bank of Scotland-eChannels Delivery Team.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Royal Bank of Scotland-
eChannels Delivery Team, who are engaged in activities related to
the supply of support services for systems and clients in the
cash management business, meet the worker group certification
criteria under Section 222(a) of the Act, 19 U.S.C. § 2272(a). In
accordance with Section 223 of the Act, 19 U.S.C. § 2273, I make
the following certification:
"All workers of Royal Bank of Scotland, eChannels Delivery
Team, Global Transactions Services Division, a subsidiary of
The Royal Bank of Scotland plc., including on-site leased
workers from TEK Systems and Software Guidance and Assistance
(SGA), Chicago, Illinois, who became totally or partially
separated from employment on or after February 24, 2015,
through two years from the date of certification, and all
workers in the group threatened with total or partial
separation from employment on the date of certification
through two years from the date of certification, are
eligible to apply for adjustment assistance under Chapter 2
of Title II of the Trade Act of 1974, as amended."
Signed in Washington, D.C. this 26th day of May 2016.
/s/Del Min Amy Chen
______________________________
DEL MIN AMY CHEN
Certifying Officer, Office of
Trade Adjustment Assistance