DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-90,260

SK&A INFORMATION SERVICES, INC.
RESEARCH DIVISION
A SUBSIDIARY OF IMS HEALTH TECHNOLOGY SOLUTIONS USA, INC.
INCLUDING ON-SITE LEASED WORKERS FROM APPLEONE ORANGE, DECTON,
HELPMATES STAFFING SERVICES, RANDSTAD TECHNOLOGIES, NELSON
STAFFING AND KFORCE
IRVINE, CALIFORNIA

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor herein
presents the results of an investigation regarding certification
of eligibility to apply for worker adjustment assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the workers
in such workers' firm have become totally or partially
separated, or are threatened to become totally or
partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of articles
or supply of services like or directly competitive with
those produced/supplied by the workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.

The investigation was initiated in response to a petition
filed on September, 16 2015 by an American Job Center on behalf
of workers of SK&A Information Services, Inc., Call
Center/Research Associates Department, Irvine, California.
During the investigation, it was revealed that the separated
workers performed call center services within the Research
Division. Consequently, the workers of SK&A Information Services,
Inc., Research Division, a subsidiary of IMS Health Technology
Solutions USA, Inc., including on-site leased workers from
AppleOne Orange, Decton, Helpmates Staffing Services, Randstad
Technologies, Nelson Staffing, and Kforce, Irvine, California are
the subject of the investigation (here in known as "SK&A
Information Services, Inc."). The workers' firm is engaged in
activities related to the supply of call center services (market
research and data) to physicians and other healthcare
professionals.
During the course of the investigation, information was
collected from the petitioner and workers' firm.
Section 222(a)(1) has been met because a significant number
or proportion of the workers in such workers' firm have become
totally or partially separated, or are threatened to become
totally or partially separated.
Section 222(a)(2)(B) has been met because the workers' firm
has shifted to a foreign country the supply of a service like or
directly competitive with the service supplied by the workers
which contributed importantly to worker group separations at SK&A
Information Services, Inc.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of SK&A Information
Services, Inc., Research Division, including on-site leased
workers from AppleOne Orange, Decton, Helpmates Staffing
Services, Randstad Technologies, Nelson Staffing, and Kforce,
Irvine, California, who are engaged in activities related to the
supply of call center services (market research and data) to
physicians and other healthcare professionals meet the worker
group certification criteria under Section 222(a) of the Act, 19
U.S.C. § 2272(a). In accordance with Section 223 of the Act, 19
U.S.C. § 2273, I make the following certification:







"All workers SK&A Information Services, Inc., Research
Division, including on-site leased workers from AppleOne Orange,
Decton, Helpmates Staffing Services, Randstad Technologies, Nelson
Staffing, and Kforce, Irvine, California, who became totally or
partially separated from employment on or after January 1,
2014 through two years from the date of certification, and
all workers in the group threatened with total or partial
separation from employment on the date of certification
through two years from the date of certification, are
eligible to apply for adjustment assistance under Chapter 2
of Title II of the Trade Act of 1974, as amended."
Signed in Washington, D.C. this 12th day of January, 2016.
/s/Hope D. Kinglock
______________________________
HOPE D. KINGLOCK
Certifying Officer, Office of
Trade Adjustment Assistance