Certified
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TAW-90170  /  Startek, Inc. (Greenwood Village, CO)

Petitioner Type: State
Impact Date: 01/01/2014
Filed Date: 08/27/2015
Most Recent Update: 11/13/2015
Determination Date: 11/13/2015
Expiration Date: 11/13/2017

DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-90,170

STARTEK, INC.
INCLUDING ON-SITE LEASED WORKERS FROM ACCOUNT TEMPS AGENCY
GREENWOOD VILLAGE, COLORADO

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor herein
presents the results of an investigation regarding certification
of eligibility to apply for worker adjustment assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the workers
in such workers' firm have become totally or partially
separated, or are threatened to become totally or
partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of articles
or supply of services like or directly competitive with
those produced/supplied by the workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.

The investigation was initiated in response to a petition
filed on August 27, 2015 by an American Job Center on behalf of
workers of Startek, Inc., including on-site leased workers from
Account Temps Agency, Greenwood Village, Colorado. The workers'
firm is engaged in activities related to the supply of business
process outsourcing services.
During the course of the investigation, information was
collected from the workers' firm.
Section 222(a)(1) has been met because a significant number
or proportion of the workers in such workers' firm have become
totally or partially separated, or are threatened to become
totally or partially separated.
Section 222(a)(2)(B) has been met because the workers' firm
has partially shifted to a foreign country the supply of a service
like or directly competitive with the service supplied by the
workers which contributed importantly to worker group
separations at Startek, Inc.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Startek, Inc.,
including on-site leased workers from Account Temps Agency,
Greenwood Village, Colorado, who are engaged in activities
related to the supply of business process outsourcing services
meet the worker group certification criteria under Section 222(a)
of the Act, 19 U.S.C. § 2272(a). In accordance with Section 223 of
the Act, 19 U.S.C. § 2273, I make the following certification:
"All workers of Startek, Inc., including on-site leased
workers from Account Temps Agency, Greenwood Village,
Colorado, who became totally or partially separated from
employment on or after January 1, 2014, through two years
from the date of certification, and all workers in the group
threatened with total or partial separation from employment
on the date of certification through two years from the date
of certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act of
1974, as amended."
Signed in Washington, D.C. this 13th day of November 2015.

/s/Hope D. Kinglock
______________________________
HOPE D. KINGLOCK
Certifying Officer, Office of
Trade Adjustment Assistance