DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-83,353

NCO FINANCIAL SYSTEMS, INC.,
HEALTHCARE EOS/PASC
NATIONAL CLIENT SERVICES
INCLUDING ON-SITE LEASED WORKERS FROM
APPLE ONE EMPLOYMENT SERVICES
NORCROSS, GEORGIA

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the
workers in such workers' firm have become totally or
partially separated, or are threatened to become
totally or partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of
articles or supply of services like or directly
competitive with those produced/supplied by the
workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.

The investigation was initiated in response to a petition
filed on December 31, 2013 on behalf of workers of NCO
Financial Systems, Inc., Healthcare EOS/PASC, National Client
Services, including on-site leased workers from Apple One
Employment Services, Norcross, Georgia. The workers' firm is
engaged in activities related to the supply of business process
outsourcing services.
During the course of the investigation, information was
collected from the workers' firm.
Section 222(a)(1) has been met because a significant
number or proportion of the workers in such workers' firm have
become totally or partially separated, or are threatened to
become totally or partially separated.
Section 222(a)(2)(B) has been met because the workers'
firm has acquired from a foreign country services like or
directly competitive with the services supplied by the workers,
which contributed importantly to worker group separations at
NCO Financial Systems, Inc., Healthcare EOS/PASC, National
Client Services, Norcross, Georgia.


Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of NCO Financial
Systems, Inc., Healthcare EOS/PASC, National Client Services,
Norcross, Georgia, engaged in activities related to the supply
of business process outsourcing services, meet the worker group
certification criteria under Section 222(a) of the Act, 19
U.S.C. § 2272(a). In accordance with Section 223 of the Act, 19
U.S.C. § 2273, I make the following certification:
"All workers of NCO Financial Systems, Inc., Healthcare
EOS/PASC, National Client Services, including on-site
leased workers from Apple One Employment Services,
Norcross, Georgia, who became totally or partially
separated from employment on or after December 30, 2012,
through two years from the date of certification, and all
workers in the group threatened with total or partial
separation from employment on the date of certification
through two years from the date of certification, are
eligible to apply for adjustment assistance under Chapter 2
of Title II of the Trade Act of 1974, as amended."
Signed in Washington, D.C. this 4th day of February, 2014.

/s/Michael W. Jaffe
______________________________
MICHAEL W. JAFFE
Certifying Officer, Office of
Trade Adjustment Assistance