DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-83,301
UNITEDHEALTH GROUP, INC.
BUSINESS PROCESS QUALITY MANAGEMENT DEPARTMENT
CLAIM QUALITY AREA
HOOKSETT, NEW HAMPSHIRE

TA-W-83,301A
UNITEDHEALTH GROUP, INC.
BUSINESS PROCESS QUALITY MANAGEMENT DEPARTMENT
CLAIM QUALITY AREA
TRUMBULL, CONNECTICUT

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the
workers in such workers' firm have become totally or
partially separated, or are threatened to become
totally or partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of
articles or supply of services like or directly
competitive with those produced/supplied by the
workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.

The investigation was initiated in response to a petition
filed on December 17, 2013 by a company official on behalf of
workers of UnitedHealth Group, Inc., Business Process Quality
Management Department, Claim Quality Area, Hooksett, New
Hampshire (TA-W-83,301) and UnitedHealth Group, Inc., Business
Processing Management Department, Claim Quality Area,
Trumbull, Connecticut (TA-W-83,301A) (UnitedHealth Group).
The workers' firm is engaged in activities related to the supply
of health insurance. Specifically, the workers in the worker
group are claim auditors.
During the course of the investigation, information was
collected from the workers' firm.
Section 222(a)(1) has been met because a significant
number or proportion of the workers in such workers' firm have
become totally or partially separated, or are threatened to
become totally or partially separated.
Section 222(a)(2)(B) has been met because the workers'
firm has shifted to a foreign country the supply of a service
like or directly competitive with the service supplied by the
workers which contributed importantly to worker group
separations at UnitedHealth Group.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of UnitedHealth Group,
Inc., Business Process Quality Management department, Claim
Quality area, Hooksett, New Hampshire (TA-W-83,301) and
UnitedHealth Group, Inc., Business Process Quality Management
department, Claim Quality area, Trumbull, Connecticut (TA-W-
83,301A), who are engaged in activities related to the supply of
health insurance services, specifically claims auditors, meet
the worker group certification criteria under Section 222(a) of
the Act, 19 U.S.C. § 2272(a). In accordance with Section 223 of
the Act, 19 U.S.C. § 2273, I make the following certification:


"All workers of UnitedHealth Group, Inc., Business Process
Quality Management department, Claim Quality area,
Hooksett, New Hampshire (TA-W-83,301) and UnitedHealth
Group, Inc., Business Process Quality Management
department, Claim Quality area, Trumbull, Connecticut
(TA-W-83,301A), who became totally or partially separated
from employment on or after December 9, 2012 through two
years from the date of certification, and all workers in
the group threatened with total or partial separation from
employment on the date of certification through two years
from the date of certification, are eligible to apply for
adjustment assistance under Chapter 2 of Title II of the
Trade Act of 1974, as amended."
Signed in Washington, D.C., this 28th day of January, 2014.


/s/Michael W. Jaffe
______________________________
MICHAEL W. JAFFE
Certifying Officer, Office of
Trade Adjustment Assistance