DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-83,215
DOW JONES & COMPANY, INC.
A WHOLLY OWNED SUBSIDIARY OF NEWS CORPORATION
CUSTOMER SERVICE/CALL CENTER SUPPORT
INCLUDING ON-SITE LEASED WORKERS FROM
AEROTEK, INC., HCL TECHNOLOGIES, LTD., AND INFOSYS
TECHNOLOGIES, LTD.
CHICOPEE, MASSACHUSETTS

TA-W-83,215A
DOW JONES & COMPANY, INC.
A WHOLLY OWNED SUBSIDIARY OF NEWS CORPORATION
CUSTOMER SERVICE/CALL CENTER SUPPORT
INCLUDING ON-SITE LEASED WORKERS FROM
AEROTEK, INC., HCL TECHNOLOGIES, LTD., AND INFOSYS
TECHNOLOGIES, LTD.
NEW YORK, NEW YORK

TA-W-83,215B
DOW JONES & COMPANY, INC.
A WHOLLY OWNED SUBSIDIARY OF NEWS CORPORATION
CUSTOMER SERVICE/CALL CENTER SUPPORT
INCLUDING ON-SITE LEASED WORKERS FROM
AEROTEK, INC., HCL TECHNOLOGIES, LTD., AND INFOSYS
TECHNOLOGIES, LTD.
PRINCETON, NEW JERSEY

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the
workers in such workers' firm have become totally or
partially separated, or are threatened to become
totally or partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of
articles or supply of services like or directly
competitive with those produced/supplied by the
workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.

The investigation was initiated in response to a petition
filed on November 12, 2013 by a state workforce office on
behalf of workers of Dow Jones & Company, Inc., a wholly owned
subsidiary of News Corporation, Customer Service and Call
Center Support, Chicopee, Massachusetts (TA-W-83,215), Dow
Jones & Company, Inc., a wholly owned subsidiary of News
Corporation, Customer Service and Call Center Support, New
York, New York (TA-W-83,215A), and Dow Jones & Company, Inc.,
a wholly owned subsidiary of News Corporation, Customer
Service and Call Center Support, Princeton, New Jersey (TA-W-
83,215B) ("Dow Jones"). The worker group is engaged in
activities related to the supply of customer service and call
center support for Dow Jones's publishing, information, and
media services. The worker group includes on-site leased
workers from Aerotek, Inc., HCL Technologies, Ltd., and Infosys
Technologies, Ltd.
During the course of the investigation, information was
collected from the workers' firm and the petitioner.
Section 222(a)(1) has been met because a significant
number or proportion of the workers in such workers' firm have
become totally or partially separated, or are threatened to
become totally or partially separated.
Section 222(a)(2)(B) has been met because the workers'
firm has acquired from a foreign country services like or
directly competitive with services supplied by the workers which
contributed importantly to worker group separations at Dow
Jones.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Dow Jones & Company,
Inc., a wholly owned subsidiary of News Corporation, Customer
Service and Call Center Support, including on-site leased
workers from Aerotek, Inc., HCL Technologies, Ltd., and
Infosys Technologies, Ltd., located in Chicopee, Massachusetts
(TA-W-83,215), New York, New York (TA-W-83,215A), and
Princeton, New Jersey (TA-W-83,215B), who are engaged in
activities related to the supply of customer service and call
center support, meet the worker group certification criteria
under Section 222(a) of the Act, 19 U.S.C. § 2272(a). In
accordance with Section 223 of the Act, 19 U.S.C. § 2273, I make
the following certification:
"All workers of Dow Jones & Company, Inc., a wholly owned
subsidiary of News Corporation, Customer Service and Call
Center Support, including on-site leased workers from
Aerotek, Inc., HCL Technologies, Ltd., and Infosys
Technologies, Ltd., Chicopee, Massachusetts (TA-W-
83,215), Dow Jones & Company, Inc., a wholly owned
subsidiary of News Corporation, Customer Service and Call
Center Support, including on-site leased workers from
Aerotek, Inc., HCL Technologies, Ltd., and Infosys
Technologies, Ltd., New York, New York (TA-W-83,215A),
and Dow Jones & Company, Inc., a wholly owned subsidiary
of News Corporation, Customer Service and Call Center
Support, including on-site leased workers from Aerotek,
Inc., HCL Technologies, Ltd., and Infosys Technologies,
Ltd., Princeton, New Jersey (TA-W-83,215B), who became
totally or partially separated from employment on or after
November 8, 2012, through two years from the date of
certification, and all workers in the group threatened with
total or partial separation from employment on the date of
certification through two years from the date of
certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act of
1974, as amended."
Signed in Washington, D.C., this 2nd day of December, 2013.


/s/Michael W. Jaffe
______________________________
MICHAEL W. JAFFE
Certifying Officer, Office of
Trade Adjustment Assistance