DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-82,848
PRUDENTIAL ANNUITIES
ANNUITY CONTACT CENTER AND NEW BUSINESS OPERATIONS
INCLUDING ON-SITE LEASED WORKERS FROM
CORPORATE BROKERS
SHELTON, CONNECTICUT

TA-W-82,848A
PRUDENTIAL ANNUITIES
ANNUITY CONTACT CENTER AND NEW BUSINESS OPERATIONS
INCLUDING ON-SITE LEASED WORKERS FROM
CORPORATE BROKERS
DRESHER, PENNSYLVANIA

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the
workers in such workers' firm have become totally or
partially separated, or are threatened to become
totally or partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of
articles or supply of services like or directly
competitive with those produced/supplied by the
workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.

The investigation was initiated in response to a petition
filed on June 26, 2013 by a state workforce office on behalf of
workers of Prudential Annuities, Annuity Contact Center and New
Business Operations, Shelton, Connecticut (TA-W-82,848),
Prudential Annuities, Annuity Contact Center and New Business
Operations, Dresher, Pennsylvania (TA-W-82,848A), ("Prudential
Annuities"). The workers' firm is engaged in activities related
to the supply of inbound call center and new contract
administration services in support of the firm's supply of
annuity insurance services. The worker group includes on-site
leased workers from Corporate Brokers.
During the course of the investigation, information was
collected from the workers' firm and the petitioner.
Section 222(a)(1) has been met because a significant
number or proportion of the workers in such workers' firm have
become totally or partially separated, or are threatened to
become totally or partially separated.
Section 222(a)(2)(B) has been met because the workers'
firm has acquired from a foreign country services like or
directly competitive with services supplied by the workers which
contributed importantly to worker group separations at
Prudential Annuities.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Prudential Annuities,
Annuity Contact Center and New Business Operations, including
on-site leased workers from Corporate Brokers, Shelton,
Connecticut (TA-W-82,848), Prudential Annuities, Annuity
Contact Center and New Business Operations, including on-site
leased workers from Corporate Brokers, Dresher, Pennsylvania
(TA-W-82,848A), who are engaged in activities related to the
supply of inbound call center and new contract administration
services in support of the firm's supply of annuity insurance
services meet the worker group certification criteria under
Section 222(a) of the Act, 19 U.S.C. § 2272(a). In accordance
with Section 223 of the Act, 19 U.S.C. § 2273, I make the
following certification:


"All workers of Prudential Annuities, Annuity Contact
Center and New Business Operations, including on-site
leased workers from Corporate Brokers, Shelton,
Connecticut (TA-W-82,848), Prudential Annuities, Annuity
Contact Center and New Business Operations, including on-
site leased workers from Corporate Brokers, Dresher,
Pennsylvania (TA-W-82,848A), who became totally or
partially separated from employment on or after June 26,
2012 through two years from the date of certification, and
all workers in the group threatened with total or partial
separation from employment on the date of certification
through two years from the date of certification, are
eligible to apply for adjustment assistance under Chapter 2
of Title II of the Trade Act of 1974, as amended."
Signed in Washington, D.C., this 1st day of August, 2013.

/s/ Michael W. Jaffe
______________________________
MICHAEL W. JAFFE
Certifying Officer, Office of
Trade Adjustment Assistance