DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-82,808

AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
WORLD SERVICE GLOBAL SERVICE DELIVERY- ELECTRONIC
TRANSMISSIONS TEAM (WS GSD-ETT)
A SUBSIDIARY OF AMERICAN EXPRESS COMPANY
PHOENIX, ARIZONA

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the
workers in such workers' firm have become totally or
partially separated, or are threatened to become
totally or partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of
articles or supply of services like or directly
competitive with those produced/supplied by the
workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.

The investigation was initiated in response to a petition
filed on June 13, 2013 on behalf of workers of American Express
Travel Related Services Company, Inc., World Service Global
Service Delivery-Electronic Transmissions Team (WS GSD-ETT), a
subsidiary of American Express Company, Phoenix, Arizona. The
workers' firm was engaged in activities related to customer
support and consultation for Corporate Clients and Amex Sales
reporting/data needs, and providing support for an Amex
Reconciliation Tool.
During the course of the investigation, information was
collected from the workers' firm.
Section 222(a)(1) has been met because a significant
number or proportion of the workers in such workers' firm have
become totally or partially separated, or are threatened to
become totally or partially separated.
Section 222(a)(2)(B) has been met because the workers'
firm has shifted to a foreign country the supply of services
like or directly competitive with the services supplied by the
workers which contributed importantly to worker group
separations at American Express Travel Related Services
Company.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of American Express
Travel Related Services Company, Inc., World Service Global
Service Delivery-Electronic Transmissions Team (WS GSD-ETT), a
subsidiary of American Express Company, Phoenix, Arizona, who
were engaged in activities related to customer support and
consultation for Corporate Clients and Amex Sales reporting/data
needs, and support for an Amex Reconciliation Tool, meet the
worker group certification criteria under Section 222(a) of the
Act, 19 U.S.C. § 2272(a). In accordance with Section 223 of the
Act, 19 U.S.C. § 2273, I make the following certification:



"All workers of American Express Travel Related Services
Company, Inc., World Service Global Service Delivery-
Electronic Transmissions Team (WS GSD-ETT), a subsidiary
of American Express Company, Phoenix, Arizona, who became
totally or partially separated from employment on or after
June 12, 2012 through two years from the date of
certification, and all workers in the group threatened with
total or partial separation from employment on the date of
certification through two years from the date of
certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act of
1974, as amended."
Signed in Washington, D.C., this 16th day of July, 2013.


/s/Michael W. Jaffe
______________________________
MICHAEL W. JAFFE
Certifying Officer, Office of
Trade Adjustment Assistance