DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-82,787

XEROX COMMERCIAL SOLUTIONS, LLC
STRATEGIC BUSINESS UNIT (SBU)
NORTH BEND, OREGON


Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor herein
presents the results of an investigation regarding certification
of eligibility to apply for worker adjustment assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the workers
in such workers' firm have become totally or partially
separated, or are threatened to become totally or
partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of articles
or supply of services like or directly competitive with
those produced/supplied by the workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.

The investigation was initiated in response to a petition
filed on June 6, 2013 by a state workforce official on behalf of
workers of Xerox Commercial Solutions, Inc., Strategic Business
Unit (SBU), North Bend, Oregon (hereafter "subject firm"). The
workers' firm is engaged in activities related to the supply of
call center services.
During the course of the investigation, information was
collected from the workers' firm.
Section 222(a)(1) has been met because a significant number
or proportion of the workers in such workers' firm have become
totally or partially separated, or are threatened to become
totally or partially separated.
Section 222(a)(2)(B) has been met because the workers' firm
has shifted to a foreign country a portion of the supply of a(n)
services like or directly competitive with the services supplied
by the workers which contributed importantly to worker group
separations at the subject firm.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Xerox Commercial
Solutions, Inc., Strategic Business Unit (SBU), North Bend,
Oregon, who are engaged in activities related to the supply of
call center services, meet the worker group certification criteria
under Section 222(a) of the Act, 19 U.S.C. § 2272(a). In
accordance with Section 223 of the Act, 19 U.S.C. § 2273, I make
the following certification:
"All workers of Xerox Commercial Solutions, Inc., Strategic
Business Unit (SBU), North Bend, Oregon, who became totally
or partially separated from employment on or after June 4,
2012, through two years from the date of certification, and
all workers in the group threatened with total or partial
separation from employment on the date of certification
through two years from the date of certification, are
eligible to apply for adjustment assistance under Chapter 2
of Title II of the Trade Act of 1974, as amended."
Signed in Washington, D.C., this 9th day of August, 2013


/s/Del Min Amy Chen
______________________________
DEL MIN AMY CHEN
Certifying Officer, Office of
Trade Adjustment Assistance