DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-82,196

ALORICA INC. (CA)
INCLUDING WORKERS WHOSE WAGES WERE REPORTED THROUGH PRC, LLC
CUTLER BAY, FLORIDA

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor herein
presents the results of an investigation regarding certification
of eligibility to apply for worker adjustment assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the workers
in such workers' firm have become totally or partially
separated, or are threatened to become totally or
partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of articles
or supply of services like or directly competitive with
those produced/supplied by the workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.

The investigation was initiated in response to a petition
filed on November 30, 2012 by a state workforce office on behalf
of workers of Alorica Inc. (CA), Cutler Bay, Florida. The worker
group herein known as "Alorica" is inclusive of workers whose
wages was reported through PRC, LLC. The workers' firm is
engaged in activities related to the supply of customer care
solutions and services.
During the course of the investigation, information was
collected from the workers' firm.
Section 222(a)(1) has been met because a significant number
or proportion of the workers in such workers' firm have become
totally or partially separated, or are threatened to become
totally or partially separated.
Section 222(a)(2)(B) has been met because the workers' firm
has shifted to a foreign country the supply of a service like or
directly competitive with the service supplied by the workers
which contributed importantly to worker group separations at
Alorica.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Alorica Inc. (CA),
including workers whose wages were reported through PRC, LLC,
Cutler Bay, Florida, who are engaged in activities related to the
supply of customer care solutions and services meet the worker
group certification criteria under Section 222(a) of the Act, 19
U.S.C. § 2272(a). In accordance with Section 223 of the Act, 19
U.S.C. § 2273, I make the following certification:
"All workers of Alorica Inc. (CA), including workers whose
wages were reported through PRC, LLC, Cutler Bay, Florida,
who became totally or partially separated from employment on
or after November 29, 2011 through two years from the date
of certification, and all workers in the group threatened
with total or partial separation from employment on the date
of certification through two years from the date of
certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act of
1974, as amended."
Signed in Washington, D.C., this 24th day of January, 2013.


/s/ Elliott S. Kushner
______________________________
ELLIOTT S. KUSHNER
Certifying Officer, Office of
Trade Adjustment Assistance